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Wag Hotels - Santa Monica

4.9

About this business

Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways. 

Location details

1653 19th St, Santa Monica, CA, 90404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9455 reviews
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Liz E.'s profile image
Liz E. 
rating
5 years ago

This place is JUST like a preschool! They send you home with a picture on your first day and a report card every time. Everyone who works here loves dogs and knows every one by name and all the cute little things about them. For Christmas they sent me home with an ornament of her paw print!! 

Business response:

Hi Liz! I'm so happy that you made time to leave us a review. Thank you! The team here really does care and tries to make every guests' stay personalized and special. I hope you hand a wonderful holiday season and that we see you again soon. Sincerely, Justin Way, General Manager 

Sarah R.'s profile image
Sarah R. 
rating
5 years ago

Wag Hotels are amazing and have literally changed our lives!!! We have a very active, French Bulldog puppy with seperation anxiety that we felt horribly leaving every day and it didn't work for me to bring her with me to work anymore. So, a friend recommended Wag and the three of us couldn't be happier!! Not only is she having a blast and comes home worn out every night, the staff is nothing short of earth angels!!! They take such wonderful care of all the dogs and truly know them each individually. They knew our pups n... read more

Business response:

Hi Sarah! Thank you for taking the time to share your experience by leaving us a review. Our two free days of daycare is the perfect way to introduce puppies to a new social environment. I'm glad you and your friend are happy! Sincerely, -Justin Way, General Manager 

Tx Z.'s profile image
Tx Z. 
rating
5 years ago

My wife and I really love this place. They take such good care of our little pup Cannoli. She goes 2-3 times a week and always looks forward to day care. They have great facilities and options for overnight boarding too. Highly recommended! 

Barbie R.'s profile image
Barbie R. 
rating
5 years ago

A great experience! They took in two dogs very last minute when the neighborhood was being evacuated due to fires. They took great care of the dogs who were in good spirits when we came for pickup. Thank you so much!! We will be back! 

Alexandre K.'s profile image
Alexandre K. 
rating
5 years ago

Omg my dog and I love this place sooo much!! The staff first off is very caring and attentive. I can be pretty picky with where I take my pup because some places just put your dog in a room and go talk all day which is not the best way to spend your money. This place is clean, and they have state of the art cameras and facilities and care. Also they offer grooming! I'd say it really is an all-in-one place. They offer the most packages I've ever seen for any grooming and full service facility. Did I mention the staff is grea... read more

Business response:

Hi Alexandre! I'm so thankful that you shared your experience at Wag Hotels by leaving us a review. You are right about our All Day Play program hours being from 7am to 7pm. Daycare package holders have the All Day Play late pick up fee waived! As a company we are very proud that all Wag Hotels locations are open for drop off and pick up 24 hours a day. It allows us to serve pet lovers who have non traditional work hours. I hope we see you and your fur baby again soon. Sincerely, Justin Way, General Manager 

Michael M.'s profile image
Michael M. 
rating
5 years ago

Such a great doggy daycare. The staff is incredibly dedicated and trustworthy. They care so much for each pup and always go the extra mile to help and make sure the pups are good. We bring two of our adopted rescues (Jefferson and Pinot) all the time. This place has helped them grow and heal from their past traumas. 

Kristen P.'s profile image
Kristen P. 
rating
5 years ago

We LOVE the staff at this WAG location. Our adopted pup was previously abused at his first home, which left him with an amputated back leg. Our little pup was severely nervous and scared of EVERYTHING, due to his previous trauma. But the WAG staff have been so kind, loving and gentle towards Pinot. Our little pup now loves going to daycare. The staff gave Pinot the confidence he needed to help him get over his fears. If you have an adopted rescue pup who might be slow to trust, I would highly recommend this location and staf... read more

Business response:

Hi Kristen, Seeing Pinot's confidence grow with our handlers and with the other dogs in All Day Play has been so very heartwarming for all of us. Thank you for leaving a review of your experience with us. Sincerely, Justin Way, General Manager 

Becky M.'s profile image
Becky M. 
rating
5 years ago

We love this place! First time for our puppy. Great prices. She had a great time and the bath, etc, was the best! This is the place fOr us. More like a hotel than a kennel. 

Business response:

Hi Becky, I really appreciate you taking the time to leave us this review. I'm glad we were successful in providing the full hotel experience for your puppy! Come back any time. Regards, Justin Way, General Manager 

Kelly C.'s profile image
Kelly C. 
rating
5 years ago

The Wag team is friendly and always happy to see Dune. They take good care of him, whether at All Day Play or overnight boarding. He comes home exhausted from running around and socializing with other dogs, which is great for us! 

Business response:

Hi Kelly! Dune is such a pleasure to have stay with us! The team and I really appreciate you taking the time to share your experience by leaving us a review. I hope we continue to exceed your expectations when it comes to care for your pet. Sincerely, Justin Way, General Manager 

Frequently asked questions about Wag Hotels - Santa Monica

How is Wag Hotels - Santa Monica rated?

Wag Hotels - Santa Monica has a 4.9 star rating with 455 reviews. 

When is Wag Hotels - Santa Monica open?

Wag Hotels - Santa Monica is closed now. It will open at 9:00 a.m.