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Wallace Energy

4.8

About this business

For over 85 years, Wallace Energy has been the name that our NY neighbors have trusted for heating oil, propane, AC, and other home services that are all designed to help you save on energy costs and provide total peace of mind. No matter what your home comfort needs are, you can count on us for fast, reliable service in any weather! 

Location details

10 Sands Station Rd, Middletown, NY, 10940, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8198 reviews
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Eubie T.'s profile image
Eubie T. 
on Birdeye

3 weeks ago

Tech 688, Travis, came out to do the yearly tune up on our heating system. Super professional and answered all my questions as a new-ish homeowner. Thanks! 

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Wallace Energy - Middletown, NY.  

Domanie Ann R.'s profile image
Domanie Ann R. 
on Birdeye

a month ago

Annual service performed today by technician Dante-683. On time, very knowledgeable, professional, and explained everything related to the service. As always, great service from Wallace Energy 

Business response:

Domanie! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Wallace Energy - Middletown, NY.  

brad j.'s profile image
brad j. 
on Birdeye

a month ago

Our service rep from Wallace , Dante 683 . was right on time which was greatly appreciated. Advised us as to what was going on and suggested we add a cleaner to our tank which was great. When he was finished, he went over our furnaces specs - all good - .Everything was cleaned up after the tune up and would highly recommend Dante . Wallace has had our backs for many years now, thanks ! 

Business response:

Thank you for taking the time to leave us a positive rating, Brad. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!  

Jill H.'s profile image
Jill H. 
on Birdeye

a month ago

Travis Curreri did an excellent job. He was friendly and professional. He took the time to explain the repairs needed in terms I could understand. 

Business response:

Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Wallace Energy - Middletown, NY.  

Joseph F.'s profile image
Joseph F. 
on Birdeye

3 months ago

Home furnace tune up. Technician replaced a defective zone controller and identified a major defect with home water heater. Technician: Travis Curreri # 688 Travis was courteous, knowledge and went above and beyond in assisting with scheduling a replacement of the defective water heater as soon as possible to reduce the inconvenience to my family. Travis was very considerate of the house and worked promptly to complete the tune up and repairs. 

Business response:

Joseph! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Wallace Energy - Middletown, NY.  

Michael V.'s profile image
Michael V. 
on Birdeye

4 months ago

Great job installing our new oil tank👍 

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Wallace Energy - Middletown, NY.  

Obed A.'s profile image
Obed A. 
on Birdeye

4 months ago

Tony (691) was great. He not only fixed my problem quickly, he took the time to go over the whole system with me. He showed me how to check important things on my own, in case of emergency.  

Business response:

Thank you for the positive feedback, Obed. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Wallace Energy - Middletown, NY.  

Marie-Paule M.'s profile image
Marie-Paule M. 
on Birdeye

5 months ago

Tony #691, demonstrated expertise to identify the problem -heat coming on and off- then to restore it. During the time he worked on the furnace, he showed care, professionalism and clearly answered all questions. 

Business response:

Thank you for taking the time to leave us a positive rating, Marie-paule. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!  

Deborah P.'s profile image
Deborah P. 
on Birdeye

7 months ago

Great service! 

Business response:

Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Wallace Energy - Middletown, NY.  

Frequently asked questions about Wallace Energy

How is Wallace Energy rated?

Wallace Energy has a 4.8 star rating with 198 reviews. 

When is Wallace Energy open?

Wallace Energy is open now. It will close at 6:00 p.m.