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Wallace Energy
- Heating & Air Conditioning/HVAC
- Middletown, NY
About this business
For over 85 years, Wallace Energy has been the name that our NY neighbors have trusted for heating oil, propane, AC, and other home services that are all designed to help you save on energy costs and provide total peace of mind. No matter what your home comfort needs are, you can count on us for fast, reliable service in any weather!
Location details
10 Sands Station Rd, Middletown, NY, 10940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the last tech that came took his time and explained what was going on with my boiler.
Business response:
Thank you for taking the time to leave us a positive rating, Nelson. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!
Justin was here to do my yearly cleaning and tuneup. He explained everything to me. He didn’t find any problems, which is always nice to hear. He was so personable and a smiling pleasant technician. I would recommend Carpenter and Smith to everyone.
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Wallace Energy - Middletown, NY.
Two of my boilers in different locations were recently tuned up by one of their techs name Travis-688. He was a true professional, humble and pleasant throughout and took pride on the job he did. He even found an issue with one the flutes which was causing the boiler to soot, and he repaired it with no questions asked and I commend and Mr. Travis for a job well done. Employees like Mr. Travis is hard to find, and Wallace Oil is lucky to have him. I will from now on request Mr. Travis to tune up my boilers on all my accounts.... read more
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Wallace Energy - Middletown, NY.
Hundred percent professional.
Business response:
Thank you for the positive feedback, Juan. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Wallace Energy - Middletown, NY.
Travis my tech was super nice and explained everything i needed to know.
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Wallace Energy - Middletown, NY.
Tech 688, Travis, came out to do the yearly tune up on our heating system. Super professional and answered all my questions as a new-ish homeowner. Thanks!
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Wallace Energy - Middletown, NY.
Annual service performed today by technician Dante-683. On time, very knowledgeable, professional, and explained everything related to the service. As always, great service from Wallace Energy
Business response:
Domanie! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Wallace Energy - Middletown, NY.
Our service rep from Wallace , Dante 683 . was right on time which was greatly appreciated. Advised us as to what was going on and suggested we add a cleaner to our tank which was great. When he was finished, he went over our furnaces specs - all good - .Everything was cleaned up after the tune up and would highly recommend Dante . Wallace has had our backs for many years now, thanks !
Business response:
Thank you for taking the time to leave us a positive rating, Brad. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!
Travis Curreri did an excellent job. He was friendly and professional. He took the time to explain the repairs needed in terms I could understand.
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Wallace Energy - Middletown, NY.
Frequently asked questions about Wallace Energy
How is Wallace Energy rated?
Wallace Energy has a 4.8 star rating with 214 reviews.
When is Wallace Energy open?
Wallace Energy is open now. It will close at 6:00 p.m.