Wallace Energy

The Technician was professional and knowledgeable to his work.

The technician was able to come earlier than expected and was able to diagnose and fix the issue quickly and even had the replacement part on his truck. This is the third time I've had Wallace service my system and they have been excellent every time.

Customer service via phone: 1st lady was lovely to talk with & patient In-person: tech was great, efficient & polite There seems to be some lack of communication between the main office, delivery & technicians...re: where the tank was & what it was used for. Overall, I was very satisfied...and can now get my laundry dried!

The end result was fine. A couple of scheduling hiccups but every one cooperated and the job was done.

The mechanic was very polite and explained everything to me. His work was neat and clean when he left

Wallace has the best customer service by far. Always responsive the same day.

I have been a customer with Wallace ( prior Big Saver ). I find that this company is great to deal with. I will agree that the automatic service contract prices are higher and in some cases very much higher. But, they have all ways listened to my concerns about the prices and they have adjusted the price. Sometimes you just have to express your concerns. Otherwise service is very good.

I have been a customer with Wallace ( prior Big Saver ). I find that this company is great to deal with. I will agree that the automatic service contract prices are higher and in some cases very much higher. But, they have all ways listened to my concerns about the prices and they have adjusted the price. Sometimes you just have to express your concerns. Otherwise service is very good.