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Wallace Energy
- Heating & Air Conditioning/HVAC
- Middletown, NY
About this business
For over 85 years, Wallace Energy has been the name that our NY neighbors have trusted for heating oil, propane, AC, and other home services that are all designed to help you save on energy costs and provide total peace of mind. No matter what your home comfort needs are, you can count on us for fast, reliable service in any weather!
Location details
10 Sands Station Rd, Middletown, NY, 10940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like the idea that I don’t have to monitor
Business response:
Hector! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Wallace Energy - Middletown, NY.
Great service
Business response:
Thank you for taking the time to leave us a positive rating, Jaime. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!
Great service.
Business response:
Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, Wallace Energy - Middletown, NY.
Your company is great, always willing to assist and work with the customer when things aren't well and financial issues arise.
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Wallace Energy - Middletown, NY.
We are long time customers, I find that management (Donte’) & office staff very respectful & accommodating. Prices at times are sometimes higher than the competition, I’ve had to call 3 times over the last 3 years, and each time I was given a 50.00 credit. That was a show of good customer relations. Overall our family is happy having Wallace as our distributor.
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Wallace Energy - Middletown, NY.
Service is excellent. Servicemen are always prompt and courteous. They take time to explain what they’re doing and make suggestions. I highly recommend Wallace Energy.
Business response:
Arlene, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Wallace Energy
The 2 technicians (1 teacher and 1 apprentice) Daniel and Dante tech #57 that came to do my yearly tune up were awesome. Very friendly, thorough, clean and professional. Thanks again for your service and sending these 2 professionals.
Business response:
Jc, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Wallace Energy
I am satisfied
Business response:
Thank you so much for your kind words, Ismet. We really appreciate you taking the time out to share your experience with us. Best, Wallace Energy
The technician from Wallace Oil was thorough. However, he suggested a salesman come to evaluate my system. He has not yet arrived. An appointment with him is two weeks away. Hopefully, I will still have oil.
Frequently asked questions about Wallace Energy
How is Wallace Energy rated?
Wallace Energy has a 4.8 star rating with 214 reviews.
When is Wallace Energy open?
Wallace Energy is open now. It will close at 6:00 p.m.