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Wallace Energy
- Heating & Air Conditioning/HVAC
- Middletown, NY
About this business
For over 85 years, Wallace Energy has been the name that our NY neighbors have trusted for heating oil, propane, AC, and other home services that are all designed to help you save on energy costs and provide total peace of mind. No matter what your home comfort needs are, you can count on us for fast, reliable service in any weather!
Location details
10 Sands Station Rd, Middletown, NY, 10940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service via phone: 1st lady was lovely to talk with & patient In-person: tech was great, efficient & polite There seems to be some lack of communication between the main office, delivery & technicians...re: where the tank was & what it was used for. Overall, I was very satisfied...and can now get my laundry dried!
Business response:
Jennifer, Thank you for the positive and thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us to be your service provider! Best, Wallace Energy
The end result was fine. A couple of scheduling hiccups but every one cooperated and the job was done.
Business response:
Thanks for the positive rating Martin, and thank you for the feedback! It is our goal to provide total customer satisfaction. Thank you for choosing Wallace Energy.
The mechanic was very polite and explained everything to me. His work was neat and clean when he left
Business response:
Christian, We are delighted to hear that you are satisfied with our services and technicians! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Wallace Energy
Wallace has the best customer service by far. Always responsive the same day.
Business response:
Thank you so much for your kind words, RICHARD. We really appreciate you taking the time out to share your experience with us. Cheers, Wallace Energy
Frequently asked questions about Wallace Energy
How is Wallace Energy rated?
Wallace Energy has a 4.8 star rating with 219 reviews.
When is Wallace Energy open?
Wallace Energy is closed now. It will open on Monday at 9:00 a.m.