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Wallace Energy - Middletown, NY
- Heating & Air Conditioning/HVAC
- Middletown, NY
About this business
For over 85 years, Wallace Energy has been the name that our NY neighbors have trusted for heating oil, propane, AC, and other home services that are all designed to help you save on energy costs and provide total peace of mind. No matter what your home comfort needs are, you can count on us for fast, reliable service in any weather!
Location details
10 Sands Station Rd, Middletown, NY, 10940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The two guys that came were awesome! They seem to get along great! They knew was was wrong the second they got there and explain to me very well what was wrong and what to do to fix it!
Outstanding service
Business response:
Thank you for the positive feedback, Christopher. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Wallace Energy - Middletown, NY.
Great job and excellent service technicians!
Business response:
Edward- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Wallace Energy. Best regards
Wallace never seizes to impress me. Their service and their technicians are excellent. I called on a sunday pm letting them know I had no heat in my second level and they send someone to diagnose the problem and they informed me why it could not be fixed at that time, then I received a call letting me know they will be back in the am to fix the problem. that is excellent customer service. Thank you!
Business response:
Yurcania –We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Wallace Energy. Best regards
The technician was prompt and courteous. The repair was performed quickly and effectively.
Business response:
Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us. Best, Wallace Energy
The tech arrived early and knew how to fix the problem right away.
Business response:
Susanne ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Wallace Energy
The Technician was professional and knowledgeable to his work.
Business response:
Thank you so much for your kind words, Humphrey. We really appreciate you taking the time out to share your experience with us. Best, Wallace Energy
The technician was able to come earlier than expected and was able to diagnose and fix the issue quickly and even had the replacement part on his truck. This is the third time I've had Wallace service my system and they have been excellent every time.
Business response:
Bartholomew ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Wallace Energy
Customer service via phone: 1st lady was lovely to talk with & patient In-person: tech was great, efficient & polite There seems to be some lack of communication between the main office, delivery & technicians...re: where the tank was & what it was used for. Overall, I was very satisfied...and can now get my laundry dried!
Business response:
Jennifer, Thank you for the positive and thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us to be your service provider! Best, Wallace Energy
Frequently asked questions about Wallace Energy
How is Wallace Energy rated?
Wallace Energy has a 4.8 star rating with 192 reviews.
When is Wallace Energy open?
Wallace Energy is open now. It will close at 6:00 p.m.
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