Window City
About
We first opened our doors in 1992 with a small 6000sqft unit, manufacturing vinyl windows. We are a 4th generation company in the window industry. Our company is a privately owned Canadian company, which operate a state-of-the-art windows and doors manufacturing facility totaling 400,000 sq. ft. in Vaughan, Ontario where we produce both our windows and doors. Window City is a window company that has one of the best warranties in the industry plus our dealers offer customer support and service that are unrivaled in the industry. Window City is known for excellence, innovative design, superb craftsmanship, state-of-the-art technology and reliable delivery. Dealers, builders, architects and ho
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- 209 Reviews4.8Google
- 65 Reviews4.9HomeStars
- 20 Reviews4.7Facebook
a month ago
I’m very happy for dill with this company
I will come over again
I have best company for windows is name window city
I will again have dill abuts new make building
Business Response:
Hi there, Thank you so much for your review. We are glad to know that you are happy with Window City. Feel free to reach out to us in future at info@windowcity.com Best Regards, Nupur
2 months ago
Business Response:
Hello Helen, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Feel free to contact us in future at info@windowcity.com for any concerns or queries. Regards, Nupur
4 months ago
Business Response:
Hi Steve, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Nupur.
4 months ago
Business Response:
Hi Michael, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thank you, Nupur.
7 months ago
7 months ago
Had 6 windows installed in the basement, brick-to-brick, about 10 yrs ago. The windows are still working well after all this time. Never had to call for any issues until recently, and for a minor replacement of a latch which broke for reasons not related to the quality of the windows. The company was very responsive and helpful.
Business Response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the services provided by our service team. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie
8 months ago
8 months ago
I got windows from Window City for my entire home back in 2013 - 19 separate windows. A had some vinyl slider locks on my windows fail on a few windows about 1 year past warranty - aka this month. I explained that to Chris in the parts department - he understood and offered to replace all the parts on all the windows for free. They replaced all the pieces and not only that the pieces were improved and were much better than the original. To me real value comes in selling a good product but also how you follow up when issues arise and constantly improving those products. No matter what you buy things will arise and how the company takes care of their problems in a good way is huge in m... more>>
Business Response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the services provided by Chris from our service team. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie
8 months ago
I have window city casements which were installed about 10 years ago. They are long out of warranty. The plastic corners that hold the screen frames together had cracked due to age and the effects of the sun. I called window city and explained the situation to them. They told me to bring them in and both screens were repaired for no charge.
I call that excellent service. Would definitely recommend them.
Business Response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the services provided by our service team. We stand by our product. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie