Thank You
Chris, a member of WindowCity's service department, went above and beyond to assist my mom. His support was invaluable both through phone correspondence and in person at their factory location. Not only did he supply us with the necessary replacement parts, but he also patiently guided us through the entire process of how to install them. We extend our gratitude to WindowCity for their outstanding customer service.
Thank You!
Ljubica and Marianne
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Email: emilyjack64... read more
Fast, professional service
I was trying to replace a latch for a window that was installed years ago. Chris not only that came back with the answers to my questions right away, but beyond his duties by giving me the replacement part free of charge!
Post Sales services is EXCELLENT
Review for Window City:
I recently had the pleasure of dealing with Window City's post-sales services, and I must say, it was an awesome experience. Chris and the team were incredibly responsive and attentive to even the smallest details. They went above and beyond by triple-checking everything to ensure that I received the correct parts.
Thank you, Chris, for your exceptional service!
Thank you Chris for your help in getting me my parts, you were very helpful and very honest with your advice also very prompt with your service. again thanks. Bob Trudell.
Business response:
Hi Bob! Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Chris provided you with excellent assistance in obtaining the parts you needed. Your kind words about his helpfulness, honesty, and prompt service are greatly appreciated.
Thank you Chris!
You were very helpful and honest in your advice. You supplied us and showed us how to replace the weatherstripping for our patio door. We replaced a number of our windows at that time and have referred the company to friends that have used them as well.
Chris was not there when we replaced our windows but he’s an excellent person to have on your staff especially for customer service.
We hope that we don’t have any serious problems in the future but as long as Chris is there, we are confident that your win... read more
Business response:
Thank you for your fantastic review! We greatly appreciate your kind words and the trust you have placed in our team. Your satisfaction with our service and the referral to your friends means a lot to us. We'll make sure to pass on your appreciation to Chris. If you ever need further assistance, please don't hesitate to reach out. Thanks again!
Patio Doors Replaced
5 sets of patio doors were compromised, Chris from Window city went above and beyond our expectations by sending a service representative to a remote location in order to effectively assess our issue. Within several days the product had been replaced & reinstalled. Thank you to both Chris and Windowcity for such a prompt resolve.
Business response:
Hi Scott,
We are happy to hear how everything turned out and that you had a great experience. Thank you for taking the time out of your day to leave a review!
Serice Dept.
I dealt with Chris from the service dept. He was very professional and help me in resolving my windows issue. He invited me up to the showroom in order to explain how to correct the problem. He was very tentative and answered all my questions and was very patient
Very satisfied customer.
John
This comfortable and good standard of living I now enjoy with my family is all thanks to you Mr. Jubril Abdulmatin before now I had a low income and did a lot of online trade which no profit, but you can like an angle and change all of that in just one week, you turned my $600 to $8,450 with your intelligence as an expert and from that day I had made more profit each week investing more, no amount of thanks will be enough for what you have done for me and my family, but I promise Sir I will speak of your honesty, handwork, ... read more
Google reviews (441)
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