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Window City
- Doors & Windows Manufacturing
- Woodbridge, ON
About this business
We first opened our doors in 1992 with a small 6000sqft unit, manufacturing vinyl windows. We are a 4th generation company in the window industry. Our company is a privately owned Canadian company, which operate a state-of-the-art windows and doors manufacturing facility totaling 400,000 sq. ft. in Vaughan, Ontario where we produce both our windows and doors. Window City is a window company that has one of the best warranties in the industry plus our dealers offer customer support and service that are unrivaled in the indust... read more
Location details
5690 Steeles Ave W, Woodbridge, ON, L4L 9T4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Outstanding service support I am very grateful to Window City, and in particular Chris, for having been so responsive in mailing me replacement parts - tilt latch sets - for an old window of mine. Since there are no distributors in Ottawa, Chris went the extra mile to ship me the parts free of charge, in a pre-paid bubble wrap envelope I had provided. I mailed the envelope on a Thursday and received the parts on the Tuesday! I received the right parts and it was extremely quick. Thank-you Chris and team! Guillaume
Replacement parts My Window City patio door has served me well for many years. The door is still in very good shape, but the weather strip of the screen door broken down recently due to over exposure to the sun. Chris from service department was able to help me to get the replacement parts quickly, and took time to show me how to install it. I am very happy with his service.
Replacement parts My Window City patio door has served me good for many years. The door is still in very good shape, but the weather strip of the screen door broken down recently due to over exposure to the sun. Chris from service department was able to help me to get the replacement parts quickly, and took time to show me how to install it. I am very happy with his service.
Parts Let me tell you. I needed a part for my sliding door and i must say mr. CRIS was a very big help for me. He is very helpful and he knows the business in hardware.. Also a very nice person easy to deal with. Ask for Cris hes the man...
Window Replacement Parts I called Window City to ask whether they had replacement parts for windows in my house that were installed several years ago. Chris provided excellent customer service and showed me how to carry out the repair in person at their showroom. I would definitely recommend Window City to others.
Business response:
Hello, Thank you for taking out the time to giving us a review. We are glad to know that you are happy with the products and services provided by Chris from service department.. Feel free to reach us at info@windowcity.com for any future concerns or inquiries. Best Regards, Nupur
Service department The guys working in the service department are great. Had no problem answering all my questions and even brought me into their showroom to show me how to install a part.
Service After Warranty I would like to send a shout out to the Service Team member Chris from Window City. I have Window City windows installed throughout my home. I couldn't open my windows on account that the part I needed to make spring cleaning easier was missing or damaged on 4 of my windows. I reached out through the web site and within the same morning received an email from Chris. I promptly sent him the photo of the Window and the "triggers" that were missing or damaged. He arranged with me within 24 hours to pick u... read more
stands behind their windows, years later I had a dealer who supplied my house with several WINDOW CITY windows.. all of which have a great seal, work beautifully , look great and are easy to maintain and clean. Years later, a tenant prone to breaking other things, somehow broke the top side tabs of a hung window. The dealer had retired, so I contacted the service dept @ Window City directly. CHRIS in service was very helpful and said it needed replacement. HE explained how to do it myself, or if I was able to wait for a mome... read more
Business response:
Hello Leya, Thank you for taking out the time to giving us a review. We are glad to know that you are happy with our products and services provided by Chris from our service department. Feel free to reach us at info@windowcity.com for any future concerns or inquiries. Best Regards, Nupur
Great service and quality We are very happy with the entire process, from the initial meeting to the delivery of our new windows. Ray Behrouz was great to work with. He was very responsive, courteous and professional. I totally recommend Window City.
Frequently asked questions about Window City
How is Window City rated?
Window City has a 4.9 star rating with 610 reviews.
When is Window City open?
Window City is closed now. It will open at 8:00 a.m.