We first opened our doors in 1992 with a small 6000sqft unit, manufacturing vinyl windows. We are a 4th generation company in the window industry. Our company is a privately owned Canadian company, which operate a state-of-the-art windows and doors manufacturing facility totaling 400,000 sq. ft. in Vaughan, Ontario where we produce both our windows and doors. Window City is a window company that has one of the best warranties in the industry plus our dealers offer customer support and service that are unrivaled in the industry. Window City is known for excellence, innovative design, superb craftsmanship, state-of-the-art technology and reliable delivery. Dealers, builders, architects and ho

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520 reviews

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Reviews(132)

Google Reviews(388)

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Vassilis on HomeStars

★★

2 years ago

Exceptional service We first came across Window City 6 years ago when we purchased our windows and patio doors. At the time we experienced exceptional service and competitive pricing. No different than 6 years ago, Window City continues to provide exceptional service. We just reached out for some weatherstripping that needed to be replaced and they promptly provided the weatherstripping at no cost . Chris and his team were once again exceptional. Thank you!!!

Business Response:

Hi Vassilis, Thank you so much for the kind review. We are glad to hear that you are happy with the products and services completed by Chris in our service department. Please feel free to contact us any time at info@windowcity.com with any future questions and/or concerns. Best Regards, Stephanie

Carlton on HomeStars

★★

2 years ago

Window Repair Thanks to Chris in the service department who scheduled a service call to repair a window that was inoperable due to the spring being uncoiled. We had 8 windows installed that were manufactured by Windowcity, and just recently realized that one was not working as it should. It may have been a little past the warranty period, but Chris was good to help me in having this repair done. A service call was scheduled within a few days, the service person was prompt and polite, and the work was completed satisfactorily. Thank you to the team at Windowcity.

Business Response:

Hi Carlton, Thank you so much for the kind review. We are glad to hear that you are happy with the products and services completed by Chris in our service department. Please feel free to contact us any time at info@windowcity.com with any future questions and/or concerns. Best Regards, Stephanie

Brian on HomeStars

★★

2 years ago

New Window Installation Starting from the initial sales appointment to finished installation, Window City was a pleasure to deal with, no pressure. The salesman made great suggestions as to what style, such as casement or double hung etc and which to install at each location for full use and benefit. The installers where quick and very efficient, many years later they still function as the same day installed. Would gladly purchase again.

Business Response:

Hi Brian, Thank you so much for the kind review. We are glad to hear that you are happy with the products and services completed by your installers. Please feel free to contact us any time at info@windowcity.com with any future questions and/or concerns. Best Regards, Stephanie

Milt L. on Birdeye

★★

2 years ago

I had a problem with an older window and got great help from Chris Dadswell at the service department. Will definitely use them again

Business Response:

Hi Milt, Thank you so much for the kind review. We are glad to hear that you are happy with the products and services completed by Chris in our service department. Please feel free to contact us any time at info@windowcity.com with any future questions and/or concerns. Best Regards, Stephanie

Cindy Parisi on Facebook

2 years ago

Recently dealt with Chris and his outstanding customer service, patience, and knowledge was incredible. He solved a problem with broken tilt latches quickly, and professionally. I highly recommend Window City!!!

Filippo Di Noto on Facebook

2 years ago

Window City is a great company to deal with. I’ve been dealing with him for the last 10 years I would recommend them to anyone I can

John Shaver on Facebook

2 years ago

Stand behind their product which is also made in CANADA

Sergey on HomeStars

★★

2 years ago

My home renovation Hi, we bought a house and needed to replace a couple broken tilt latches. I found the label with a manufacturer "Window City" and contacted a service department. They replied very quickly. They have spare parts in stock. I came to their office and spoke with Chris. He is very professional, knowledgeable, kind and very helpful. He gave me the parts and explained how to install it by myself, so he saved my money and made my day. I was so impressed by this amazing custom service I have never got before from other companies. Thank you so much, Chris. I definitely come back to Windows City for the new windows and strongly recommend them to others.

Business Response:

Hi Sergey, Thank you so much for the kind review. We are glad to hear that you are happy with the products and services completed by Chris in our service department. Please feel free to contact us any time at info@windowcity.com with any future questions and/or concerns. Best Regards, Stephanie

Private User on HomeStars

★★

2 years ago

new house windows it is so good to purchase the windows from them. good quality and good service right on time delivery. fare price. if you are looking to replace your windows this is the good people to go with.

Business Response:

Hi there, Thank you so much for your kind words. We are glad to know that you are happy with the products and services of Window City. Feel free to reach out to us at info@windowcity.com for any future queries or concerns. Regards, Nupur