Window City

Shane 

on HomeStars

5 years ago

Broken Tilt Window Latches - Replaced Free of Charge Several of the mechanisms that retains the windows in the sash and also allows it to tip into the room for cleaning had broken on our Window City Hung Vinyl Windows that we had purchased through a dealer back in 2012. Unfortunately the dealer was no longer in business and after contacting Window City's service department and explaining my situation, I was offered two choices: 1. I could order the required number of latches and they would be sent to me at my expense (a nomi... read more

Steven 

on HomeStars

5 years ago

Excellent customer service I broke a latch on my windows after over 10 years of flawless use. Customer service promptly contacted me and arranged replacement parts. Greatly appreciate this level of customer service. 

Joe Ricci 

on HomeStars

5 years ago

Weather Strip for Front Door I recently needed a weather strip for my door and got in touch with Window City and their service department looked after getting me exactly what I required after asking me relevant questions to ensure I received what I needed. 

Dave 

on HomeStars

5 years ago

Service I purchased windows for my entire house from Window City. Recently, one of the windows required service after almost 10 years. The online service request program was easy to follow and the service team responded quickly to my query. The service tech that arrived was courteous and knowledgeable about the product. He also offered some useful tips for maintaining the windows. I would recommend Window City and their service. Window City stands by their product . Dave S , Oakville, ON 

cathie.fedak 

on HomeStars

5 years ago

Window repair I was extremely pleased with Window City and the service department's prompt attention when I contacted them. I required some window repair's and it was taken care of professionally and quickly. They immediately got back to me, and arranged for a service call within days of my initial contact. I am so happy that the repairs are done and my windows are all in great working order. 

Vaibhav 

on HomeStars

5 years ago

Window Service Chris at Window City was great in setting up this appointment. The service was extremely efficient and we got a service call and visit in 24 hours. Our problem was solved. Thanks to Phillip for the repair. I highly recommend Window City. Great value. 

Christopher 

on HomeStars

5 years ago

Repair service Great company who care about their customers. I would highly recommend them. I needed a part for my door and they bent over backwards to help me out. Most companies don't care about the little things. 

Private User 

on HomeStars

5 years ago

Service My window parts were broken and windows in one bedroom can not move at all. So we came to the company and solved this in twenty minutes—professional and efficient! Mr. Sargeant was very nice and kind to us. He showed us how to replace the parts easily and make sure that we understood. Much appreciated. 

Dave from Mississauga 

on HomeStars

5 years ago

Satisfied Product Owner Quick responsive service. Chris was a pleasure to deal with. I recommend using this company if you are worried about not getting any factory service and support. Job well done.