This profile has been claimed by the business owner or representative.
Wyatt Johnson Subaru
- Car Dealers
- Clarksville, TN
About this business
Location details
2277 Trenton Rd., Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I took my car into the dealership with a serious issue. As a mechanic for over thirty years I know when a car has a blow by issue, and my outback showed all the sign of a car with piston rings failing. My complaint was dismissed and the service department instead tried to sell me a set of shocks on a car with 48 thousand miles. I have had issues with this dealership trying to sell my wife service items that are not needed. Like tiered ends on a car with 15 thousand miles on it. When I as a man took it up there a few weeks la... read more
We live in Murray, KY and had an appointment for an oil change to be followed by detailing for $315.00. I am 75 years old and completely cleared the console, glove compartment, door and seat pockets, and lift-gate area. We drove all the way to Clarksville only to find out that detailing was no longer available. Why in the world didn't someone call me when they cancelled that appointment?!
I took the time to make an appointment days earlier only to find out apond arriving for my appointment that there had not been appointment made. I showed them who had made the appointment but got no response, except it really doesn't matter if you have an appointment or not we take walk ins and you will be put in line. Why make an appointment prior if it has no effect?
Business response:
We sincerely apologize for the inconvenience. Thank you for bringing this to our attention.
I was lied to about the cost of my repair you owe me 20. 00. Plus the rep made me wait an hour for a tire repair and did an inspection that I didn’t authorize. I will not go back for any repairs at your dealership
Business response:
Thank you for bringing this to our attention. We sincerely apologize. Our service manager will be reaching out to you shortly.
The problem that I took the car in for was not resolved in the 4 hour diagnostic wait. The car is older and will soon be replaced but paying the 257.00 diagnostic bill and still leaving with the lights on the dash still flashing is concerning
Business response:
Thank you for bringing this to our attention. Our service manager will be reaching out to you shortly.
Oil change then requested to fix weather striping on windshield - poor job did not last 24 hours. Went back next day and was told that I needed to pay $369 to replace what they did not fix - UNHAPPY!
Business response:
We appreciate and value your feedback. Thank you for bringing this to our attention.
Signed paperwork 3 times/trips, paid twice for plates and was told to fix myself
Business response:
We appreciate and value your feedback. We sincerely apologize for the inconvenience.
A a a a a a a a a a a a a a a
Business response:
Thank you for the positive review! We appreciate you!
Just came in to get a screw out of my tire and it took 2. 5 hours. Had an oil change with appointment that took 3 hrs. I think you have a scheduling issue. The tire no appt but got there first thing.
Frequently asked questions about Wyatt Johnson Subaru
How is Wyatt Johnson Subaru rated?
Wyatt Johnson Subaru has a 4.7 star rating with 2,764 reviews.
When is Wyatt Johnson Subaru open?
Wyatt Johnson Subaru is closed now. It will open on Monday at 9:00 a.m.