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1st Lake Properties

2.6
  • Metairie, LA

About this business

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.61,049 reviews
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Erica S.'s profile image
Erica S. 
5 years ago

The millstream apartments are horrible. 

Business response:

Erica, we are truly sorry to hear about this experience. Please let our team know if there is anything we can do to assist you! 

Anonymous's profile image
Anonymous 
5 years ago

I'm living 1st lake property since more than 1 year. When, I was moved here, Manager of Oak creek and her assistance are very helpful and friendly. But after few months, New manager come in action, never maintenance done in timely mannar, I had to call few time for remind. They always have excuse for big maintenance. One of Resident park motorbike (non operational vehicle) over the month, around Oak creek lease office. It's most mobile parking lot so it has only few parking spot and now one less. I raised concerned to leas... read more

Business response:

Hi! We are sorry to see this feedback, but please know that the motorbike has been moved. If you need anything else, please contact our rental office directly. Thanks! 

James H.'s profile image
James H. 
5 years ago

As a current resident of Bella Ridge South in River Ridge I am extremely disappointed in the level of communication regarding COVID-19. There has been zero to little communication on the resident portal about what to expect on our property & in our community. Not only did I find the communication on our portal to be lacking, but I have also not received any other forms of communication. I have fielded many questions and concerns to the office staff over the past two months and have felt that their response and level of conce... read more

Darlene M.'s profile image
Darlene M. 
5 years ago

The creeks of River Ridge look more like you are in the middle of nowhere once it gets dark so many street lights out and management does not care when you report it. There is a lot of car thefts maybe if there were lights on this would stop I don’t expect any result from filling this complaint 

Business response:

Hi, Joe! We are sorry to see this feedback, but we appreciate you letting us know about your experience. Please feel free to contact our Main Office if you need any assistance! 

L.Mckee M.'s profile image
L.Mckee M. 
5 years ago

Please let me know if my issues that were just sent from L. Mckee about the Boardwalk complex was received . Thank you, Letesha Mckee 

L.Mckee M.'s profile image
L.Mckee M. 
5 years ago

My mother has been living in the boardwalk apartment complex for about 5 1/2 years. She is a widow and surviving cancer. The apartment is an efficiency and the location is good. But there are several problems that are unfair to her. First of all she continues to have a huge large cockroach problem which is disgusting. She is going to hurt herself by continuing to reach up with a broom at her age to kill them. My brother and I (her children) have complained to the office for YEARS with no results. They are coming from... read more

Business response:

Good morning! Thank you for providing your feedback. We've sent your comments along to our management team and they are working on it.  

Ranjodh G.'s profile image
Ranjodh G. 
5 years ago

Premises is the worst ever apartment one could think of living in. The management is barbaric, autocratic and inflexible living in medieval times. Living conditions are inhumane and they hold you hostage once lease is signed. They treat as if you are a bonded servant. Avoid living there at all costs. 

Business response:

Thank you for providing your feedback and letting us know about this, Ranjodh. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.  

Laura M. P.'s profile image
Laura M. P. 
5 years ago

where can i find out how i want my rental history (payments) reported to the Credit Bureau(s)? 

Business response:

Hey, Laura! This is the Rent Track program that can be found in your Resident Portal, under Resident Rewards! Please let us know if you have anymore questions.  

Sandra L.'s profile image
Sandra L. 
5 years ago

I have complained on more then one occasion about the constant stray cats and raccoons that my downstairs neighbor continues to feed. The apartment manager will do nothing about it and allows the teenage to feed the cats. 

Business response:

Hi, Sandra! We are sorry to hear about this. Please know, we sent your feedback to our main office. Thank you for providing your feedback and thank you for being our resident!  

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 2.6 star rating with 1,049 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is closed now. It will open at 8:30 a.m.