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1st Lake Properties

2.6
  • Metairie, LA

About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 10,000 apartment units in greater New Orleans, primarily in Metairie, Kenner, and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping ce... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.61,032 reviews
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Tarah S.'s profile image
Tarah S. 
4 years ago

Maintenance has completely gone down at the Springbrook property. The lack of transparency and concern for paying residents is completely disappointing. I’ve been dealing with AC issues for a while only to be given window units (after my unit went out completely) that are pulling excessive amounts of energy. So much so, that my lights flash off and on. As a result, I cannot keep my lights on for any extended period of time. I was told last Friday that there was a leak in the unit that needs to be fixed. However, that still h... read more

Terry F.'s profile image
Terry F. 
4 years ago

I rented in Sawmill Creek, River Ridge, 23/204. I vacated the apartment on June 1st with the rent paid up to the end of the lease, July 13th 2020. The apartment in question was leased a few days after I departed. I was informed by the office the I was entitled to a refund, which I should receive by mid August. As of today I have not heard from your office. Please let me know when am I to receive the refund. Thank you 

John k.'s profile image
John k. 
4 years ago

i have recently moved from a one bedroom to a two bedroom in Walnut Creek (e 131) after a week or so i noticed i had some bites that i thought were mosquito bites. well i finally saw what was biting me, bed bugs. This is at the end of a list of missteps by the property not including being charged more than the agreed upon rent and the new apartment not being ready as a new apartment. When I informed the property the property manager of the problem, she informed me that this was my problem and that they would charge me 400.0... read more

Timothy H.'s profile image
Timothy H. 
4 years ago

Our AC unit has been out broken for two weeks, I have out in countless maintenance request, it's above 90 degrees in here and it's not suitable for living, we are contacting the Jefferson Parish city health department and inspection tomorrow to check out the complex. I read the laws on landlord responsibilities in cases like these. We just want our AC fixed or our rent free if we have to continue to live like this. It's inhumane 

Charlene dos S.'s profile image
Charlene dos S. 
4 years ago

It's been almost one week I have noticed to the office I have a problem in my air conditioner in my apartment and for the last few days the ac completely stopped work and I and my family we have to sleep all together in the living room.because is the only room.where have a fan on the ciling and we have to leave the balcony door open all.night because the temperature inside the house is above 93 farwnheit and my light bill come with $520 b cause the ac is missed up 

Jenetta S.'s profile image
Jenetta S. 
4 years ago

Need new a/c units. 6th complaint with no difference. Have to leave on weekends because the aparrment is so hot. 95 dergees outside and unit wont go below 84 degrees. Horrible condition to live in 

Brittany M.'s profile image
Brittany M. 
5 years ago

I currently reside in one of your properties and have not been treated with respect. I had a situation where the lock broke on my door. I called the emergency number and no one answered . It was a Sunday the office was closed so I had to call a locksmith. I reported to the office the next morning. I feel I should be reimbursed for my out of pocket fees. I have been given the run around about my money; saying it’s being reviewed. It’s been over three weeks. I don’t want to give a bad review on your properties, but giv... read more

Danita A.'s profile image
Danita A. 
5 years ago

Lately, I’ve been pretty frustrated as my husband and I needs have been overlooked. In recent months, I’ve contacted management regarding inquiries and/or concerning our request , we’ve been ignored it seems. While Covid is understandable to an extent, we still make sure we or paying our monthly fees which you all anticipate each month. It’s frustrating to not have our needs met after CONSTANTLY being told it will be taken care of. I’d truly like to see some improvement on this matter, thanks! 

useph j.'s profile image
useph j. 
5 years ago

My name is Useph Johnson was in apartment X177.. This place here is a RIP off!!! My first day in the apartment Nothing is working why in the Fuck would you rent out a apartment like this!!! I REALLY DON'T LIKE LEAKING WATER!!!!!! dishwasher is leaking water, the washer and dryer wasn't working and leaking a pool of water in the front room!!!! The air isn't working good at all!!!!! It should not be 79 or 80 in a fucking apartment that's too hot!!!!! Fuck sugar mill!!!!!!!!! Haven't been a whole week yet!!! Saturday July 25/20... read more

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 2.6 star rating with 1,032 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is closed now. It will open on Monday at 8:30 a.m.