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21st Mortgage Corporation

5.0

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
5.015,549 reviews
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Cecilia A.'s profile image
Cecilia A. 
2 years ago

I've called your office a few times this month. unfortunately the documents I requested for tax purposes were incorrect. My husband and I can not claim the interest on our loan, because we are both retired with non-taxable Income. Today I called and spoke to Brent *******, he was very professional, I explained that our daughter needs to claim the interest. He didn't want to assume anything and give me incorrect information. He put me on hold to speak to a manager, to make sure he had the correct answer's regarding my questio... read more

Larryette M's profile image
Larryette M 
2 years ago

I called and spoke to the representative David Taylor, he quickly responded to my questions. Thanks for great customer service. L. Malone 

Ronald P's profile image
Ronald P 
2 years ago

Contacted customer service for tax related documents. Spoke with Kayleigh. She emailed everything I needed quickly! 

Hugo M's profile image
Hugo M 
2 years ago

<p>Jusus *******…. Exelente servicio muy amable y paciente , me atendió muy bien me explicó bien para yo poder hacer mis pagos mejor…</p> <p></p> <p>Jesus *******.... Excellent service, very friendly and patient, he treated me very well, he explained me well so I could make my payments better...</p> 

Alex S's profile image
Alex S 
2 years ago

I worked with numerous agents and I have to say Jake ***** blew me away with his professionalism and relatability. He helped me at every turn and explained everything in such a helpful manner. 10/10 give this man a raise! 

Angela R's profile image
Angela R 
2 years ago

Matt was very professional, even after I confused him. LOL He was very nice and is an asset to your company. Thank you, Matt! 

Reggie F's profile image
Reggie F 
2 years ago

David called about my load recently being acquired by them, He was extremely help with providing me details and getting my online account setup. 

ISABEL C's profile image
ISABEL C 
2 years ago

Hi, I spoke with RAMZEY, He was very helpful and professional. 

Frances O.'s profile image
Frances O. 
2 years ago

Timothy J****** is an Outstanding Team Leader. Timothy truly helped my husband and myself. We had always been paying our mortgage by the 1st of each month. But in January 2023 we fell into a Hardship and we were unable to pay our mortgage. He helped us. 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 5 star rating with 15,549 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is closed now. It will open tomorrow at 8:00 a.m.