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21st Mortgage Corporation

5.0

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
5.015,708 reviews
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Charolette H's profile image
Charolette H 
2 years ago

I have been doing business with 21st mortgage for over 15 years. Never a problem with this business if I called for any reason, questions or get information, I got an answer that was satisfactory and information that was very helpful. I recommend 21 st mortgage for any mortgage need you may have. Charolette H 

James S's profile image
James S 
2 years ago

She was very very nice to talk to and was very fast on taking care of business. 

Adrian B's profile image
Adrian B 
2 years ago

I've been with 21st Mortgage for several years and I've had my fair share of hard knocks lately. In dealing with Carson, he has been open, honest and just amazing to work with. He's also fair and realizes that we humans go through difficult times once in awhile. He's amazing and I am very grateful to have 21st Mortgage to work with! Thanks 21st! 

Malibby M's profile image
Malibby M 
2 years ago

Jill was very helpful and understanding. She made setting up payments very easy. They are always willing to help no matter the need! 

Ronnie L's profile image
Ronnie L 
2 years ago

Whitney Sawyer is very sweet & knows how to do customer service. She helped me with an issue that the last person I spoke with handled terribly. I believe the guys name is Ryan. I tried explaining to him that my concerns were not personally towards him but he insisted on trying to argue with me. Whitney spoke with me & she was not rude or anything & that was very refreshing. When working with people you must remember that you have no idea what someone is going through so being rude makes things worse. I'm glad Whitney helped... read more

Amanda C's profile image
Amanda C 
2 years ago

Gracie March is amazing! The company, and her especially, have helped us through a few rough spots and have been gracious about doing so. They are much appreciated by my fiance and I. They are very helpful and knowledgeable. A great company and wonderful employees! Thanks Gracie!! 

Felicia B's profile image
Felicia B 
2 years ago

Jill was fantastic! I can always count on 21st and their employees to accommodate my needs! 

Tamala N's profile image
Tamala N 
2 years ago

Very helpful and professional. Gave all information I needed very quickly. 

Steven W's profile image
Steven W 
2 years ago

Great customer service. Jill is an employee to set standards by Very professional and courteous 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 5 star rating with 15,708 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is closed now. It will open at 8:00 a.m.