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21st Mortgage Corporation
- Mortgage Lenders
- Knoxville, TN
About this business
21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN.
Location details
620 Market Street, Knoxville, TN, 37902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jill was very helpful and understanding. She made setting up payments very easy. They are always willing to help no matter the need!
Business response:
Hi, Malibby. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation
Whitney Sawyer is very sweet & knows how to do customer service. She helped me with an issue that the last person I spoke with handled terribly. I believe the guys name is Ryan. I tried explaining to him that my concerns were not personally towards him but he insisted on trying to argue with me. Whitney spoke with me & she was not rude or anything & that was very refreshing. When working with people you must remember that you have no idea what someone is going through so being rude makes things worse. I'm glad Whitney helped... read more
Business response:
Hi, Veronica. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation
Gracie March is amazing! The company, and her especially, have helped us through a few rough spots and have been gracious about doing so. They are much appreciated by my fiance and I. They are very helpful and knowledgeable. A great company and wonderful employees! Thanks Gracie!!
Business response:
Thanks for a great review, Amanda! Take care, 21st Mortgage Corporation
Jill was fantastic! I can always count on 21st and their employees to accommodate my needs!
Business response:
Hi, Felicia. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation
Very helpful and professional. Gave all information I needed very quickly.
Business response:
Thanks for a great review, Tamala! Take care, 21st Mortgage Corporation
Great customer service. Jill is an employee to set standards by Very professional and courteous
Business response:
Thank you so much for your kind words, Steven. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation
Kameron Edwards has been such a blessing and a pleasure to work with. Kameron had been patient,always answers our questions and will try to work/ accommodate us if possible. He has been a true blessing!! Thank you to Kameron Edwards and 21 st Mortgage for being a great company.
Business response:
Thanks for a great review, Nhuan! Take care, 21st Mortgage Corporation
Ranzey is the most caring, kind person excellent customer service! So kind so soft spoken working with me being in the hospital with my payments. Very very kind person. Every company should have a Ranzey! Thank you 21 mortgage for having such a caring customer service person
Business response:
Thank you so much for your kind words, Jeanna. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation
David T., was quick, and responded to my questions. His assistance was greatly appreciated. Thanks!
Business response:
Thanks for a great review, Richard! Take care, 21st Mortgage Corporation
Frequently asked questions about 21st Mortgage Corporation
How is 21st Mortgage Corporation rated?
21st Mortgage Corporation has a 5 star rating with 15,439 reviews.
When is 21st Mortgage Corporation open?
21st Mortgage Corporation is open now. It will close at 9:00 p.m.