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21st Mortgage Corporation

5.0

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
5.015,713 reviews
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Nhuan M's profile image
Nhuan M 
2 years ago

Kameron Edwards has been such a blessing and a pleasure to work with. Kameron had been patient,always answers our questions and will try to work/ accommodate us if possible. He has been a true blessing!! Thank you to Kameron Edwards and 21 st Mortgage for being a great company. 

Jeanna W's profile image
Jeanna W 
2 years ago

Ranzey is the most caring, kind person excellent customer service! So kind so soft spoken working with me being in the hospital with my payments. Very very kind person. Every company should have a Ranzey! Thank you 21 mortgage for having such a caring customer service person 

Richard S's profile image
Richard S 
2 years ago

David T., was quick, and responded to my questions. His assistance was greatly appreciated. Thanks! 

George T's profile image
George T 
2 years ago

Alex Lowe was able to help me out in multiple ways tonight. Much thanks to him!! 

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Karen H 
2 years ago

I have been absolutely thrilled with the customer service that I have received from this company. The last issue that I had Anthony Jackson was more than happy to take care of any problems. They have been absolutely helpful courteous and professional. I cannot think of doing business with anyone else. And I highly recommend them 

Marlena E's profile image
Marlena E 
2 years ago

Jacob N is an absolute God-send. He is always so patient and kind each and every time that we speak. He is very professional and will work with in any way that he can. 

Becky M's profile image
Becky M 
2 years ago

My first few account reps were very aggressive, rude and left me feeling horrible. But Since Emily Calhoun has become my account rep, it has renewed my faith in people and in my mortgage company. Just a bit of kindness and understanding goes a long way. She is helpful and never makes you feel like a horrible person for bad things happening. Her supervisor Briana is just as awesome. They really listened and helped me when I was in a jam. 

Nettie M's profile image
Nettie M 
2 years ago

Kayla and Zach have been so helpful at 21st if you need a home they are the ones to go to they have been so helpful and friendly they have worked with me when I have gotten in a bind and never rude these two people right here are my go Kayla and Zack Thank yall so much for also being on top of things and helping me out yall are Amazing 

Karen H's profile image
Karen H 
2 years ago

Gavin Shaw was THE BEST! In an extremely emotional and financially low point , Gavin was kind, emotionally sensitive to my situation, and most helpful. Gavin has a way with people, he lets you know that he understands your needs. I don't plan on any more of these situations, but if they do happen, I hope to hear Gavin"s helpful voice. 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 5 star rating with 15,713 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is open now. It will close at 9:00 p.m.