This profile has been claimed by the business owner or representative.
21st Mortgage Corporation
- Mortgage Lenders
- Knoxville, TN
About this business
21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN.
Location details
620 Market Street, Knoxville, TN, 37902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Olivia assist me for my hardship that I had while recovering from Covid-19. Very helpful and kept me informed. Very surprising, didn't know what to expect after dealing with them in the past, definitely had horrible stressful experiences. Really didn't want to deal with this company. So, I am very pleased she valued me as a customer and handle what was on board in timely fashion. Now, this is the way you supposed to treat your customer who pays your paycheck.
Business response:
Thanks for a great review, Heresa! Take care, 21st Mortgage Corporation
Caroline was a big help! She answered all my questions!
Business response:
Hi, Mary. We are pleased to hear that you had a great experience! Thanks for taking the time to share with us. Thanks, 21st Mortgage Corporation
Brandon and Brianna have gone above and beyond helpful for us. Normally when I call 21st mortgage I get very nasty or rude individuals and I avoided calling 21st at all costs. I'm happy that I made that call today.
Business response:
Hi, Lisa. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation
They are very helpful and easy to talk to about any issues I am having
Business response:
Hi, Joshua. We are pleased to hear that you had a great experience! Thanks for taking the time to share with us. Thanks, 21st Mortgage Corporation
Jacob K. made my payment processing easy as pie! So thankful for 21st mortgage and all they've done to work with us!
Business response:
Hi, Kaitlyn. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation
Everyone was kind and respectful in attempting to accommodate my need but David Taylor was the only one to think outside the box and send the requested information in jpeg format for a successful read and print for my needs. Still good feelings for the customer service department!
Business response:
Thanks for a great review, Ronald! Take care, 21st Mortgage Corporation
Nathan was great and very polite to me on the phone today!!
Business response:
Thanks for a great review, Diane! Take care, 21st Mortgage Corporation
This company is wonderful! The workers know what they are doing and are so helpful if you need any assistance. If you happen to fall on hard times (such as I have, having 2 back surgeries and being out of work) they will work with your payments and help you stay in good standing. I really feel I am a person to them and not just another customer or another mortgage payment coming in. Logan Mikels (our financial counselor) has gone above and beyond to help us and understand our situation. He has sent me options to get help so ... read more
Business response:
Thank you so much for your kind words, Steven. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation
Tyler and his manager Madison helped my mother out greatly.
Business response:
Hi, Scheffer. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation
Frequently asked questions about 21st Mortgage Corporation
How is 21st Mortgage Corporation rated?
21st Mortgage Corporation has a 4.9 star rating with 13,827 reviews.
When is 21st Mortgage Corporation open?
21st Mortgage Corporation is open now. It will close at 9:00 p.m.