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21st Mortgage Corporation

4.6

About this business

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.618,207 reviews
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Ronnie L's profile image
Ronnie L 
2 years ago

Whitney Sawyer is very sweet & knows how to do customer service. She helped me with an issue that the last person I spoke with handled terribly. I believe the guys name is Ryan. I tried explaining to him that my concerns were not personally towards him but he insisted on trying to argue with me. Whitney spoke with me & she was not rude or anything & that was very refreshing. When working with people you must remember that you have no idea what someone is going through so being rude makes things worse. I'm glad Whitney helped... read more

Business response:

Hi, Veronica. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Amanda C's profile image
Amanda C 
2 years ago

Gracie March is amazing! The company, and her especially, have helped us through a few rough spots and have been gracious about doing so. They are much appreciated by my fiance and I. They are very helpful and knowledgeable. A great company and wonderful employees! Thanks Gracie!! 

Business response:

Thanks for a great review, Amanda! Take care, 21st Mortgage Corporation 

Felicia B's profile image
Felicia B 
2 years ago

Jill was fantastic! I can always count on 21st and their employees to accommodate my needs! 

Business response:

Hi, Felicia. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Tamala N's profile image
Tamala N 
2 years ago

Very helpful and professional. Gave all information I needed very quickly. 

Business response:

Thanks for a great review, Tamala! Take care, 21st Mortgage Corporation 

Steven W's profile image
Steven W 
2 years ago

Great customer service. Jill is an employee to set standards by Very professional and courteous 

Business response:

Thank you so much for your kind words, Steven. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Nhuan M's profile image
Nhuan M 
2 years ago

Kameron Edwards has been such a blessing and a pleasure to work with. Kameron had been patient,always answers our questions and will try to work/ accommodate us if possible. He has been a true blessing!! Thank you to Kameron Edwards and 21 st Mortgage for being a great company. 

Business response:

Thanks for a great review, Nhuan! Take care, 21st Mortgage Corporation 

Jeanna W's profile image
Jeanna W 
2 years ago

Ranzey is the most caring, kind person excellent customer service! So kind so soft spoken working with me being in the hospital with my payments. Very very kind person. Every company should have a Ranzey! Thank you 21 mortgage for having such a caring customer service person 

Business response:

Thank you so much for your kind words, Jeanna. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Richard S's profile image
Richard S 
2 years ago

David T., was quick, and responded to my questions. His assistance was greatly appreciated. Thanks! 

Business response:

Thanks for a great review, Richard! Take care, 21st Mortgage Corporation 

George T's profile image
George T 
2 years ago

Alex Lowe was able to help me out in multiple ways tonight. Much thanks to him!! 

Business response:

Hi, George. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.6 star rating with 18,207 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is open now. It will close at 9:00 p.m.