8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,509 reviews
Select a rating
Kyle D. H.'s profile image
Kyle D. H. 
on Birdeye

9 years ago

The phone system is a critical piece of equipment in our business as we are an internet and phone based sales organization. We have been in business for 15 years and struggling with phone systems from day one. As a sales rep, I have found the 8x8 system to be very effective in receiving, routing and tracking phone calls. The ease of receiving messages on my computer has made working a more seamless process and has made us more effective. Thanks 8x8 

Twyla D.'s profile image
Twyla D. 
on Birdeye

9 years ago

Netsuite.org is the corporate social arm of Netsuite, and my work as an account manager is to support nonprofit organizations and social enterprises as they build operational capacity through our software donations so they can focus on their missions. 8x8 has been instrumental in making the world smaller for the social sector. Through constant check-ins, 8x8 has helped our small CSR team build capacity for hard-working nonprofit leaders by setting them up for success and supporting them as they unlock potentials within their... read more

Carlos E.'s profile image
Carlos E. 
on Birdeye

9 years ago

The 8x8 phone system is one of the best tools our company uses and it has definitely help our business grow. We really like the text feature because it allows us to communicate with more potential clients. - Carlos. E 

Betsy W.'s profile image
Betsy W. 
on Birdeye

9 years ago

When I came to this company as a HR Director I had never worked on 8X8. I love the fact that I can stay in touch with all of my offices, Miami, Dallas, Atlanta, Marietta, Orlando, Jacksonville and Tampa at one time. I never miss a call because my IT dept has downloaded the 8X8 to my cell phone and I can me in touch with everyone all of the time. I also love the fact that I have all of the employees extensions at my fingertips! For me , who is always short on time these little features mean the world not to mention that it is... read more

Jennifer G.'s profile image
Jennifer G. 
on Birdeye

9 years ago

ICA/HDR, my employer, is an asset management company who does all the inspection and maintenance for the local and state bridges. With the important nature of our work it is vital that we have our phones manned by someone 24/7. Having the 8x8 communication services has been crucial to us. It is so pleasant being able to access it from anywhere and change where the calls go to as our business changes and on call people change. Before 8x8 we had to physically go into the office to forward/unforward the phone. This is not pract... read more

Dixie B.'s profile image
Dixie B. 
on Birdeye

9 years ago

My connection is a home connection not connected to any business. I have been a 8x8 customer since ...... before it was 8x8 and was Packet 8, and have been very happy with the service. I only have problems when my internet goes out which thankfully is not often. When I use my phone it is easy and works every time. With the change to all business the only thing I miss is the cordless phone that I had (my phone was recently replaced because it was not working).. The cordless feature is no longer an option. 

Sean M.'s profile image
Sean M. 
on Birdeye

9 years ago

we moved our phone services over to 8X8 after suffering for 2 years with Jive Communications dropped calls, system failures and overall customer NON SUPPORT. since we have been with 8X8 we have noticed that our call volume is up, our actual lost calls are down significantly and the customer care when interaction is needed is first class! I would recommend (and have) 8X8 to anyone whom was looking for IP based phone services. Sean McDermott 

Jim J.'s profile image
Jim J. 
on Birdeye

9 years ago

Portability, mobile app and professional appearance on the phone. We are a small insurance agency but we NEVER miss a call if possible. If we do, the system allows up to get the information we need to respond in a quick way. People are typically not calling the insurance office after hours to ask about wine and cheese. They need assistance and right now. 8x8 allows us to do this. Thank you. 

Anthony (Tony) J.'s profile image
Anthony (Tony) J. 
on Birdeye

9 years ago

Whether it's our trading manager in Chicago, our compliance officer in Wyoming or our Sales manager in Canada west to east coast, 8x8 makes it easy for all of our team members to meet and stay connected :) -Tony  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,509 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m.