This profile has been claimed by the business owner or representative.
8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
The ability to access our calls and VM from anywhere. Also the ability to use the computer as the phone hub so that we can use a better quality headset when taking the calls.
Before 8x8, all of our work-from-home agents had to answer calls on their personal cell phones - yuck! I love that my agents are able to switch seamlessly between the desk phone and the softphone app. Each of my agents has a preference of which one they like to use, so I'm glad I can keep everyone happy without sacrificing the quality of the calls. It also makes working on the go a breeze!
The flexibility I have with 8x8's Virtual Contact Center is fantastic. Whether I am setting up a new queue for a special customer support team on the fly or changing my Interactive Voice Recording menu options with the touch of a button, there is almost nothing my business needs that 8x8 can't do. For example: I recently implemented the new Direct Agent Routing feature to set-up some VIP numbers for our top customers; with the help of 8x8's great support team, I was able to learn the new feature quickly and get our best cust... read more
8x8 Unified Communications Services has made it more possible for me to have a job, and be a huge asset to my company! I work for Camper's Paradise, an on-line retailer of discounted RV parts & accessories. The office & warehouse are located in Charlotte, NC, while I live in Indianapolis, IN. I first came on board to help with small tasks regarding the website. However, it quickly became apparent I could be a much bigger asset and could do a lot more. The only problem was that I lived so far away, and couldn't transfer calls... read more
8x8 Phone Services makes it easy for our business to have multiple locations and all be able to communicate/ transfer office to office.
The ease of updating use profiles/passwords/switching phones to a new user : the online account manager has been great!
What I love about 8 x 8 - the functionality and versatility of the system and most of all the customer service support when I need help! It all started with John, our sales rep who helped us to get set up. Happy 2nd Anniversary to us and best wishes for many more! Carmen Wilson St. Margaret of Scotland 301-336-3345
We love the friendly service we receive when we call for assistance.
We are actually pretty new to this service but we have tried other voIP services and the level of confidence that we have established in this system is beyond words. Our main focus is dependability and when we needed a strong network to handle our large volume of marketing calls 8x8 exceeded our expectations by far. No more lagged or dropped calls and the reporting features make our day to day operations that much easier to manage time. I would highly reccommend this service to any business owner that is invested in his/hers... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,509 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 8:00 a.m.