8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,509 reviews
Select a rating
Peter John L.'s profile image
Peter John L. 
on Birdeye

9 years ago

What I really love about 8x8 is its accessibility and ease of use. In the office I can directly call from my computer using my Virtual Office Desktop application for my Windows PC and during in-transit while walking on foot, riding a train or at the airport I use my Android phone to make calls without worrying of having a desk phone or a PC. The android app is feature rich and has every functionality similar to a desk phone. 8x8 is fast, easy to use and very accessible to anyone, wherever and whenever you need it at most. It... read more

Pedro R.'s profile image
Pedro R. 
on Birdeye

9 years ago

Simple to use solution, which does not lack functionality. Highly available system. Great overall solution, and supportability. 

Mitch W.'s profile image
Mitch W. 
on Birdeye

9 years ago

8x8 saved the day when I was out of the office and without my cell phone. With 8x8 Virtual Office I was able to get in to important meetings from the coffee shop without a hassle! 

Amelia P.'s profile image
Amelia P. 
on Birdeye

9 years ago

I absolutely love how we were able to remove having multiple bills for long distance, conference calls, phone service, maintenance coverage; all were eliminated! VoIP does it all!! 

Robert O.'s profile image
Robert O. 
on Birdeye

9 years ago

We had an Avaya Analog system that was hard wired in the office. The system was being run by a desktop computer with XP running with 2 gigs of ram. Now I don't have to remote in to that ancient computer and wait for it to reboot after changes to the system have been made or deal with the patch panel of poorly marked terminals to install a new phone extension. 8x8's VOIP made it much easier to manage the lines. 

Ilya T.'s profile image
Ilya T. 
on Birdeye

9 years ago

In the past I had several providers for my business telephone service. Almost two years ago i started to look for upgrade my service since my business started to grow and more lines were required. After pretty deep research i decided to go with 8x8 ( For less money i received much better service ( 10 lines instead of 2). The best feature is "soft office" i can access from anywhere. I made calls from Dominican, different states from my laptop or cellphone. but the most important thing is, my business depends on telephone comm... read more

Steve G.'s profile image
Steve G. 
on Birdeye

9 years ago

For starters we saved over $300 per month from our old traditional phone plan. However, we were having an issue with our 8x8 VOIP system and our representative, Robert Wells, that was working on an existing problem for us, called me to let me know that he had this escalated to an upper level – he was on his way to the ER and still followed up with me to let me know what was going on.  

Lance L.'s profile image
Lance L. 
on Birdeye

9 years ago

One of the things about having a VoIP service that is truly available 24x7 is the support. Not only is there regular call in support available, but you have on-line support, email support , phone support etc. For me it's been a huge help because we have so much information being used from the 8x8 phone call repository. The 8x8 engineers are nothing short of exceptional in the way they have handled situations from FTP issues, to data issues. We have had problems in the past where we were not getting all of the data that we ex... read more

Petrona R.'s profile image
Petrona R. 
on Birdeye

9 years ago

What i love most is the easy use of the 8x8 system and the quick customer service................ 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,509 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m.