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8x8 Salesforce App
About this business
I tend to have a number of SFDC windows open at the same time which the app does not work with and gets confused.
I love using this tool. What a huge difference its made to my productivity.
this is a ram heavy application that needs to be more efficient,
Business response:
Thank you for your review, Peter! Your feedback has been reported to our engineers and please know that your submissions like this are vital to improving our application moving forward.
Your product is trash!!!
The app will use the name of the last contact that called in, for the current call. Which makes it frustrating for logging current calls. Also the calls don't always "end" when I hang up the phone, they continue to pop up on each tab open.
Business response:
Thank you so much for bringing this to our attention, Rose! We have reported this to our engineering team.
I need Salesforce Lightning Integration. When will that be available. Please advise.
I like the idea of this app, but the execution needs some work to open and close according to the calls made. It should record who just called in, not the last person to call in. It can be unwieldy at times.
Business response:
Hi Rose! We appreciate your review and wanted to let you know that your feedback has been submitted to our engineers. We are working hard on improving the application!
Super sick of logging 3-4 calls for every 1 call that I make.
Business response:
Hello Allan, We're sorry you've had a poor experience with 8x8. We value you as a customer and want to make sure that you are getting the best customer service possible. Please send us an email at social@8x8.com with your account information and we'll follow up with you promptly. The 8x8 Team
Horribly unstable. if voicemail is working then call records is not. If regular calling is working then vm are not. Nothing but issues and it's slow. Very very slow.
Business response:
Hello Leora and thank you for your feedback. We see that you and other members of your company have reached out with similar issues regarding the Salesforce app. Please give us a call at 866-601-2909 and ask for Brandon Connelly, who is the technical rep currently working on problems regarding your account. Jake Davis was the first to report these issues so you can mention his name to Brandon for further clarification. You can also reference case number C231811.
Frequently asked questions about 8x8 Salesforce App
How is 8x8 Salesforce App rated?
8x8 Salesforce App has a 3.3 star rating with 266 reviews.
When is 8x8 Salesforce App open?
8x8 Salesforce App is open now. It will close at 6:00 p.m.