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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
ACA Group made the process of canceling my timeshare easier. It was worth it! I am so glad to be rid of my timeshare. The process did take time, but in the end I am glad I was patient and I am glad to be out of my timeshare.
Business response:
Dear *******,Thank you for your kind words and for sharing your experience with us! Were so pleased to hear that you found our process worthwhile and that youre relieved to be free from your timeshare obligations. Patience definitely pays off, and were glad that you stuck with us through the process to achieve the freedom you desired. Your satisfaction is our top priority, and your feedback is greatly appreciated.If you ever need our services again or have friends and family who might, please dont hesitate to reach out. Than... read more
Im so happy to finally get out of the timeshare. ACA Group has done a amazing job thank you so much for your help. I definitely recommend you to anyone that needs help with their timeshare. Estoy muy ******** con el resultado la compaa AC Group a echo un trabajo muy bien I recomiendo a las personas que ****** un problema con un timeshare.
Business response:
Dear ******,Thank you so much for your wonderful review and for taking the time to share your experience in both English and Spanish! Were thrilled to have been able to assist you in exiting your timeshare, and hearing that youre satisfied with the outcome truly makes our day. Your recommendation means a lot to us, and were grateful for your trust in our services.Thank you again for choosing ACA Group. If you or anyone you know ever needs further assistance, were just a call or message away.Warm regards,The ACA Group Team
This process took much longer than anticipated but it is finally completed. They kept me updated and were very cordial and upfront with what was happening during the process.
Business response:
Dear ********,Thank you for your review and for sharing your experience with ACA Group. We sincerely apologize for the longer-than-anticipated process but are glad to hear that you found our team cordial and communicative throughout. Your feedback is invaluable to us, and we are constantly striving to improve our services.If you have any further questions or need assistance in the future, please dont hesitate to reach out.Best regards,The ACA Group Team
Very thorough and made sure you understood everything very pleased
Business response:
Dear *****,Thank you for your wonderful review! We're thrilled to hear that you were very pleased with our thoroughness and clarity. Ensuring our clients fully understand every step of the process is a top priority for us.If you ever need further assistance, please feel free to reach out.Best regards, The ACA Group Team
If I could give 10 stars I would! Numerous calls back & forth calming my concerns. He would say take a deep ************** the next step. Led me through what I needed to do to rescind my contract before the window closed. Im so impressed with ***. We share the same ************ was there for me through this whole mess.
Business response:
Dear *****,Thank you for such a glowing review! Were thrilled to hear about your positive experience with *** and the reassurance he provided during your timeshare rescission process. Its great to know that he could guide you effectively and supportively, ensuring you met all necessary deadlines. Your feedback is incredibly valuable to us, and were pleased that **** empathy and professionalism made a significant difference. Remember, were always here if you need further assistance or guidance. Thank you for choosing ACA Grou... read more
ACA Group is top notch. They got me out of my timeshare completely. It was costly but not nearly as costly if I'd stayed in my timeshare. Now no worries whatsoever. Thanks ACA Group.
Business response:
Dear *****,Thank you for your fantastic review! We are so pleased to hear that you found value in our services and are now enjoying the freedom from your timeshare obligations. Its always our goal at ACA Group to provide effective solutions that truly benefit our clients in the long run. Were glad we could alleviate your worries and help you move forward. If you ever have any more questions or need further assistance, were just a call or email away. Thanks again for choosing ACA Group!Warm regards,The ACA Group Team
Just went through a phone call consultation. Very professional and detailed. It was a wonderful to talked to someone about getting out of the timeshare and are willing to help. Just starting the process but will have a case worker to keep me informed on how things are going. This is very welcomed.
Business response:
Dear *****,Thank you for taking the time to share your initial experience with us. Were delighted to hear that you found our consultation professional and detailed. Providing clarity and support from the very beginning is crucial, and were glad you felt welcomed and well-informed. As you proceed with the process, rest assured that your case worker will keep you updated every step of the way. Were here to help you navigate this journey smoothly, and we look forward to achieving a successful outcome for you. Thank you for choo... read more
I felt a complete sense of relief after our first call. Everything was explained in detail with no judgement. We now understand how we landed ourselves in this timeshare trap and am grateful for the opportunity to correct our initial and continued no, which after four long hours resulted in a yes somehow. Thank you for your time, responsiveness and caring about what happened that day. You helped us understand the "why" and it finally makes sense. I would recommend this company to anyone that needs help understanding their ri... read more
Business response:
Dear ******,Thank you so much for your heartfelt review. We're delighted to hear that you felt a sense of relief after our first call and that our explanations and support helped you understand your situation better. It's our mission to provide clear, non-judgmental assistance and to help our clients regain control over their timeshare issues.Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out.Best regards, The ACA Group Team
The agency (ACA Group) was very thorough with their due diligence and research to resolve our situation with the time share release. Thank you very much for your positive approach and caring attitude.
Business response:
Hello ******,Thank you for your kind words and for taking the time to leave us a review! We're delighted to hear that you appreciated our thoroughness and positive approach. At ACA Group, we understand the importance of handling each case with the utmost care and dedication. Your recognition of our efforts means a lot to us. We're here to support you throughout your timeshare release journey, so please don't hesitate to reach out if you need any further assistance.Best regards,The ACA Group Team
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 142 reviews.
When is ACA Group open?
ACA Group is open now. It will close at 10:00 p.m.