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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very professional and kept me and my wife informed throughout the whole process!!
Business response:
Dear ***********************,We're truly grateful for your five-star review. It's wonderful to know that our efforts to maintain professionalism and clear communication throughout the process have positively impacted both you and your wife. At ACA Group, we understand the importance of keeping our clients informed and involved. Thank you for acknowledging our commitment to service excellence. We look forward to continuing our relationship and serving any future needs you may have.Warm regards,The ACA Group Team
So far, so good. Explanations have been clear, follow-*** timely. Just starting process, but very pleased thus far.
Business response:
Dear ***********************,Thank you for taking the time to leave us a five-star review. We're delighted to hear that you're pleased with the clarity of our explanations and the timeliness of our follow-**** At ACA Group, we're committed to maintaining this level of service throughout your journey with us. Your early impressions are incredibly valuable, and we're excited to continue providing you with a satisfying experience as we move forward together.Best regards,The ACA Group Team
They have been awesome and very persistent, which I appreciate.
Business response:
Dear ******,We are thrilled to hear that you had a positive experience with our team! Your recognition of our persistence and dedication means a great deal to us. At ACA Group, we always strive to provide the highest quality of service and support. Thank you for taking the time to share your feedback.Warm regards,The ACA Group Team
ACA Group has been very helpful in the 1st stage of getting me out of this timeshare contract. Most professional. They make every step easy and theyre doing everything. All you have to do is provide the information. I did compare prices and they were much lower. And their track record is pretty impressive.
Business response:
Dear *******, Thank you for taking the time to share your positive experience with ACA Group. We're delighted to hear that our approach to guiding you through the initial stages of exiting your timeshare contract has been both professional and straightforward. Our team is committed to making the process as seamless as possible, and it's great to know that our efforts, along with our competitive pricing and track record, have stood out to you. Rest assured, we will continue to provide the high level of service you've come to... read more
Seemed very kind and assuring they could help me get out of my time share. Very prompt to get back to me on-a weekend evening
Business response:
Dear *****, Thank you so much for your kind words. We're thrilled to hear that our team's responsiveness and assurance met your expectations, especially over a weekend evening. At ACA Group, we strive to provide exceptional service to all our clients, and your feedback is incredibly valuable to us. If you have any further needs or questions, please don't hesitate to reach out. Looking forward to assisting you further with your timeshare situation. Warm regards, The ACA Group Team
My wife an I had a good experience cancelling out time share with the ACA Group. The process took about 1 yr to the date we signed a contract with ACA but our timeshare was paid in full before we started the cancelling process. ACA Group kept us updated on the process every 90 days . I do admit after the first 6 months I had my doubts if the timeshare would cancel in a year or less without more fees being needed. Instead ACA assured us things were looking good and to have patience. Additional fees were not needed and were no... read more
Business response:
Dear *********************,It's truly rewarding to receive such positive feedback from you and your wife regarding your experience with us. We understand that the process of cancelling a timeshare can be complex and sometimes lengthy, and we appreciate your patience and trust in us throughout the duration.Your acknowledgement of our regular updates and transparent communication is greatly valued. At ACA Group, we strive to keep our clients well-informed and comfortable with the process, and it's reassuring to hear that we su... read more
Friendly, compassionate, professional, but mostly successful! Thanks to ACA Group! Words cannot express how grateful I am to be out from under this Timeshare burden! I would definitely recommend ACA Group to anyone in this situation! Special thanks to Sebastian for taking the time to gather the necessary information to get my case approved.
Business response:
Dear *******************,We are immensely grateful for your heartfelt review. Hearing that you found our team, especially *********, to be friendly, compassionate, and professional truly means a lot to us. At ACA Group, we understand the burden that a timeshare can represent, and it's our greatest reward to help alleviate that stress for our clients.Your expression of gratitude and your willingness to recommend us to others are the highest compliments we could receive. We're thrilled to have been a part of your successful jo... read more
They always kept me informed what was going on. I appreciate it
Business response:
Dear ********,Thank you so much for your kind review! At ACA Group, we believe communication is key to providing the best possible service, and we're thrilled to hear that you felt well-informed throughout ******** working together. Your appreciation means the world to our team, and we look forward to assisting you again in the future.Warm regards,The ACA Group Team
Since the start of our relationship with the ACA Group they have been very professional, friendly and easy to communicate with, they kept us informed every step of the way. Every step of the process was done in a timely manner, finally they were successful in providing us Timeshare Relief! I used to think it couldn't be done, WE are so happy we made the call! Ever so thankful to the *** Team!!
Business response:
Dear ***************,Were absolutely delighted to hear about your positive experience with us! Your feedback is incredibly appreciated, and its wonderful to know that our commitment to professionalism and communication has made a significant difference. Were thrilled to have provided you with the Timeshare Relief you were seeking and are overjoyed to hear how happy you are with the outcome. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of dedication in the future. T... read more
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 142 reviews.
When is ACA Group open?
ACA Group is open now. It will close at 10:00 p.m.