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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was not sure about ACA Group ability in the beginning but as time went on I am convinced they know what they're doing.
Business response:
Hi ******,Thank you for sharing your experience. We understand that taking the first step can feel uncertain, and were glad to know your confidence in us grew over time. Our team is dedicated to guiding clients with care and expertise every step of the way.
So far love how we have been informed of what will take place. I like how understanding they are as to the stress this is causing us and how much knowledge they have on this matter.
Business response:
Hi ******,Thank you for sharing your experience. Were glad you feel supported and informed, and we understand how stressful this process can be. Our team works hard to provide clarity and compassion every step of the way, and your feedback lets us know were on the right track.
Five-Star Experience with The ACA Group I can't say enough good things about my experience with The ACA Group. From the very first phone call, I felt a sense of relief knowing I was finally speaking to professionals who truly understood the stress and complexity of getting out of a timeshare. Their team was knowledgeable and incredibly transparent throughout the entire process.Clear Communication Every step was explained in detail, and I was kept informed with regular updates. No hidden fees, no confusing jargonjust honest g... read more
Business response:
Hi ***,Thank you so much for your thoughtful review and for trusting ACA Group during such an important process. We understand how overwhelming timeshare contracts can be, and were truly honored to have helped guide you toward a resolution. Your recognition of our teams professionalism, transparency, and commitment means a great deal to us.If you ever need anything else or have questions in the future, were just a call away. Wishing you continued peace of mind and freedom moving forward.
Thanks to ****** and the ACA group staff we finally got rid of our Time Share. The ACA group were professional, courteous and diligent. Excellent service. Highly recommended.
Business response:
Hi *******,Thank you for your feedback and for recognizing ****** and the team. We're so glad we could help you successfully exit your timeshare. Your recommendation means a great deal to us, and were proud to have been part of your journey.
ACA HAS BEEN VERY ACCOMADATING, VERY PROFESSIONAL AND KIND. THEY HAVE ANSWERED ALL MY QUESTIONS AND BEEN VERY INFORMATIVE.I LOOK FORWARD TO WORKING WITH THEM!!!!
Business response:
Hi ******,Thank you for your kind words. We're glad you've felt supported, informed, and valued throughout the process so far. We look forward to continuing to work with you and helping you reach a successful resolution.
Had our timeshare about 25 years. Paying maintenance fees and taxes all that time and kicker was we never even used it. It took about 6 months but we are timeshare free now thanks to ACA Group.
Muy profesionales, buena atencin y responsables con su trabajo que fue extremadamente eficiente.Gracias por su labor.Los recomendara siempre.
Business response:
Hola *******, Muchas gracias por sus palabras. Nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Nos comprometemos a seguir brindando un servicio profesional, atento y eficiente. Agradecemos su recomendacin y confianza. Thank you very much for your kind words. We're glad to hear you had a positive experience with our team. We remain committed to providing professional, attentive, and efficient service. We appreciate your recommendation and your trust.
EXCELLENT EXPERIENCE! ACA, was very professional and made sure we understood the process. Very friendly and courteous throughout the whole process. They didn’t deliver any promises they weren’t sure they could deliver. Although the case hasn’t completely closed yet, I have confidence that this will be put to bed for good soon. I would refer ACA to anyone in my situation.
Business response:
Hi ***,Thank you for your thoughtful review. Were glad to hear that you felt supported and informed throughout the process. Our team works hard to set clear expectations and provide honest, professional guidance. We appreciate your trust and look forward to helping bring your case to a full resolution.
Everyone has been supportive, informative and let me know every step of the process. I was apprehensive as we begin the process. Follow through was excellent so far. Hi ******,Thank you for sharing your experience. We're glad our team has provided clear communication and support throughout the process. We understand the initial apprehension, and we're committed to continuing that same level of follow-through every step of the way.
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.7 star rating with 371 reviews.
When is ACA Group open?
ACA Group is open now. It will close at 10:00 p.m.