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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They are professional, compassionate and take all the time they need to talk to you, explain things to you and make sure you understand exactly what is going on. Overall great experience with them. Highly recommend them.
Business response:
Hi *******,We are thrilled to receive your glowing feedback about ACA Group. It's heartening to know that our team's professionalism and compassion made a significant impact, and that our thorough approach helped clarify the process for you. Thank you for recommending usyour endorsement is the highest compliment we can receive! Should you or someone you know need further assistance, we're just a call, text or email away.
I just recently contracted with *** to get rid of a timeshare that was becoming more than I could handle. Everyone so far has been great. They took a lot of time hearing me out and answering my questions. I like that there's a moneyback guarantee. I feel like I can't lose.
Business response:
Hi *****,Thank you for sharing your positive experience with ACA Group. We're glad to hear that our team has been attentive and helpful in addressing your concerns with your timeshare. It's wonderful to know that our money-back guarantee provides you with additional peace of mind. We are committed to making your exit process as smooth and stress-free as possible. Should you have any more questions as we move forward, please dont hesitate to reach out.
Hearing about the countless scams out in the world and having a personal experience of family members being scammed by a timeshare exit company, I was REALLY leery and skeptical about signing a contract with ACA. However, the experience with the representatives that I have spoken to have been great. They were very patient and helpful. I liked how they were not pushy or forceful, which is a major turn off for me. They made me feel like they are really here to help me and that my opinions and feelings mattered. So…, I took the... read more
Business response:
Hi *********,Thank you so much for sharing your experience and for choosing ACA Group for your timeshare exit needs. We understand the concerns that come with making such a decision, especially given the unfortunate scams out there. It's heartening to hear that our team's patience and non-pushy approach made a positive impression on you. We're here to support you every step of the way and look forward to celebrating your freedom from the timeshare.
We had our initial contact today. Each person was professional and explained issues and options clearly. We were looking to divest ourselves of 2 timeshares. Our senior advisor listened to our reasons carefully and gave unique treatment to each. He directed us on how to handle relinquishing one of the properties on our own without any legal cost to us. I have initiated that course and will await its outcome.He presented the second property to their legal team and they agreed to take on the process of terminating that contrac... read more
Business response:
Hi *******,Thank you for sharing your experience with us at ACA Group. We're pleased to hear that our senior advisor provided clear guidance that allowed you to handle one of your timeshare divestitures independently. Its great to know that the process for your second property is also underway with our legal team. We understand the importance of clear communication and transparent costs, and we're glad these factors contributed to a satisfactory initial experience. We look forward to continuing to support you through this pr... read more
Thank you to the ACA group for getting my timeshare cancelled. The *** folks are th most efficient and professional team who kept me always up-to-date on proceedings and I am most grateful to them all for their hard work.
Business response:
Hi *****,Thank you for your review and kind words about our service. We're pleased to hear that you appreciated our team's efficiency and professionalism. Your satisfaction is very important to us, and it was our pleasure to assist with your timeshare cancellation. Should you need any further assistance, please don't hesitate to reach out.
Thank you, thank you ACA group for your professionalism in ensuring that what you said, you have definitely delivered. We highly recommend your dedicated team to anyone who wishes to exit their ********* ownership. My husband and I are very pleased and grateful to the entire team in helping us to exit our ********* ownership stress free from ****** ?? ??. Thanks for my early birthday gift, I will definitely be celebrating ?? on Sunday.
Business response:
Hi ****** & ********,We are overjoyed to receive such positive feedback and truly appreciate your kind words. Knowing that we could make your timeshare exit process stress-free, means the world to us. Your satisfaction is our top priority, and we're thrilled we could deliver that early birthday gift!Have a fantastic celebration and remember, the ACA Group is always here should you need further assistance.Thank you once again for choosing us and for your high recommendation.
We are just starting the process and are impressed with everyone so far. This will be a huge weight lifted when everything is completed.
Business response:
Hi ****,Thank you for sharing your initial impressions as we start this journey together. We're delighted to hear that you've been impressed with our team so far. At ACA Group, we're committed to making this process as smooth and stress-free as possible for you.We understand how important it is to feel that sense of relief once your timeshare is cancelled, and we're here to support you every step of the way. Looking forward to celebrating that "huge weight lifted" moment with you!
I am beyond ecstatic. Finally, in working with the ACA group, they were able to get my Timeshare cancelled. They were completely professional and kept me apprised every step of the way. I feel like a huge weight has been lifted off of my shoulders.If you are thinking of getting out of a timeshare for whatever reason, I would encourage you to give the ACA group a call to talk over your situation. ******* *
Business response:
Hi *******,Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you felt a huge weight lifted off your shoulders after we helped cancel your timeshare. Our team strives to keep our clients well-informed and comfortable throughout the process, and it's always rewarding to know weve made a significant positive impact.We appreciate your recommendation and are here for anyone who needs assistance in navigating their timeshare concerns. Thanks again for choosing ACA Group and for... read more
They were very professional and kept in touch with the info and yhe progress of the case I would recommend them to whoever is going through this. Thanks yo you guys again
Business response:
Hi ******,Thank you so much for your kind words and for recommending us. We're thrilled to hear that you appreciated our professionalism and the regular updates on your case. At ACA Group, we strive to keep our clients well-informed and supported every step of the way. Thank you for this wonderful endorsement.
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 166 reviews.
When is ACA Group open?
ACA Group is closed now. It will open at 10:00 a.m.