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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Contacted ACA Group via web site and left our contact info for return call, this March(2025) and they called back promptly! Damian and Dylan were of the most sincere and helpful people we could have hoped to come across! They gave us vital information and guided us, step-by-step through what we needed to do to get out of the timeshare scam we were so silly to sign on to. Can't thank these people enough! If you need help dealing with timeshare companies, you really NEED to talk to these guys! Like us, I'm sure that you'll be ... read more
Business response:
Hi Namic,Thank you so much for sharing your experience. We're so glad ****** and ***** were able to support and guide you through every stepyour kind words truly mean the world to our team. ********* contracts can be overwhelming, and we're proud to have helped you find clarity and a way out. If you ever need anything in the future, we're always here to help. Thanks again for putting your trust in ACA Group!
Experience was highly professional and we got the result we were hoping for. Denise and Trevor Hills
They take time to lessen to your concerns and explain how to fix the situation
Business response:
Hi *******,Thank you so much for your kind words. We're glad to hear that you felt heard and supported throughout the process. Our team is committed to providing clear guidance and real solutions, and were grateful for the opportunity to assist you.
We recently engaged *** to help us exit our timeshare. To date, we are extremely pleased with their communication and how quickly they began working on our case once it became a qualified case.We are relieved to find an organization to help us with our untenable situation.G&L ***** Oregon
Business response:
Hi G & L,Thank you for your thoughtful review and for trusting ACA Group with your timeshare exit journey. We're so glad to hear that our teams communication and responsiveness have made a positive impression. Helping clients like you find relief from difficult timeshare obligations is exactly why we do what we do. We look forward to seeing your case through to a successful resolution and truly appreciate your confidence in our team. If you ever have questions along the way, were just a call away.
ACA group went above and beyond to help our family exit our timeshare. We really appreciated their constant communication, updates and guidance throughout the process. Their prices were reasonable and their service is very professional. We've tried other services in the past and they were a hassle to deal with. Just took our money and no real results. I highly recommend them for anyone in need of exiting their timeshare
Business response:
Hi ****Thank you for sharing your experience and for the kind words about our team. Were truly honored to have helped your family exit your timeshare and are especially glad you felt supported every step of the way. At ACA Group, we pride ourselves on transparency, communication, and delivering real resultsso it means a lot to hear that reflected in your experience. Were grateful for your recommendation and are here if you or anyone you know ever needs guidance in the future.
This company handled my request to exit a time share ownership. I was clearly informed as the process required to achieve this request. They kept me informed as the process proceeded with courtesy and professionalism. I was very pleased with the success of exiting from this time share.
Business response:
Hi ******,Thank you for your review. We're so glad to hear you felt informed and supported throughout the process. Our team is committed to handling each case with professionalism and care, and were pleased to have helped you successfully exit your timeshare. Thank you for trusting ACA Group.
I have just begun our exit journey, and after searching the internet we came across ACA Group. I gave them a call and spoke with Claudius, after explaining to him our dilemma, he directed me to Dale. Dale explained everything it would take to exit and how soon we could be free of it. We would recommend ACA to anyone trying to escape the anchor of a time share
Business response:
Hi ***,Thank you for sharing your experience. Were so glad you found us and connected with Claudius and Daletheyre both truly dedicated to helping people move toward timeshare freedom. We appreciate your trust and kind words, and were excited to walk this journey with you. Heres to a successful exit ahead!
I was very hesitant about contacting another one of these companies that say they might be able to get me out of my timeshare. Once I spoke with the individual on the phone I was very impressed with their knowledge of timeshares and made me feel that I had finally reached someone that could help me. After a long conversation with some of the staff and exactly how they operate I felt that they were very knowledgeable and had the legal team available to get me out of one of the biggest mistakes I have ever made. So far they ha... read more
Business response:
Hi ****',Thank you for your thoughtful review and for giving us the opportunity to help you through this process. We completely understand the hesitation, and we're glad to hear that our team was able to earn your trust early on. Were committed to following through on everything we promised, and we appreciate you highlighting the professionalism of the team.That said, we hear your concern about the lack of recent updates. Well make sure someone from our client services team reaches out to get you up to speed right away. Your... read more
After checking with some companies that refused to take our case, I was skeptical that ACA Group would be able to help. However, after an extensive conversation with a ACA Group representative, we were assured that we were in the right place. We appreciated the regular updates on our case and were overjoyed to receive the telephone call telling us that we were no longer timeshare owners. ACA Group told us what they were going to do and then they did it! We won't hesitate to recommend ACA Group to friends and family who may n... read more
Business response:
Thank you, ******* and *******, for sharing your experience. Were so glad our team was able to provide the clarity and support you needed after a rocky start with other companies. Knowing that we could deliver on our promise and help you officially close this chapter means everything to us. Congratulations again, and thank you for your trust!
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.7 star rating with 337 reviews.
When is ACA Group open?
ACA Group is open now. It will close at 10:00 p.m.