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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had a good experience so far. Very easy to get started on our journey to get rid of our timeshare.
Well, so far, I am very impressed with the staff at ACA Group. I was treated with respect, and they asked me all the right questions and provided me with concrete answers about my journey to be Timeshare free within a year. I am looking forward to working with the staff of ACA Group to finally be financially free from all the extended costs of my timeshare.
ACA Group handled our timeshare cancellation and we are extremely satisfied. They kept us updated throughout the process. Someone was always available to answer the phone and our questions. We highly recommend their services.
Business response:
Hi *****,Thank you for your thoughtful review. Were so pleased to hear that you are extremely satisfied with your timeshare cancellation experience. Clear communication and keeping our clients informed every step of the way are top priorities for us, so were glad that you felt supported throughout the process. Providing reliable service and always being available to answer your questions is something we take pride in. Your recommendation means a lot, and we truly appreciate your trust in ACA Group.
At first, I was skeptical when I was contacted by the ACA Group when they said that they can help me end my Timesare obligations, which I no longer use. I do not use Timeshare resorts like I used to in years past, and I had found out cancelling a Timeshare obligation was not easy. Even though I had stopped using my Timeshares, there were still the monthly maintenance fees, etc.ACA Group had walked me through how they intend to help me get rid of the Timeshare from start to finish. As with any legal matters, it took time (20+... read more
Business response:
Hi ******,Thank you for sharing your experience. We understand that timeshare exit can be a complex and lengthy process, and we appreciate your trust in ACA Group. Were glad we could guide you every step of the way and provide the support needed to help you successfully end your timeshare obligations. Your relief and satisfaction mean a lot to us, and were happy to have helped you achieve your goal. Thank you for choosing ACA Group!
I feel confident with the professionalism, and really appreciate, that everyones speaking the same language.They have kept me informed about the process and I feel extremely confident that they will get the job done.
Business response:
Hi *****,Thank you for your review. Were glad to hear that our professionalism and clear communication have given you confidence in the process. Keeping you informed every step of the way is our priority, and we appreciate your trust in us. We look forward to delivering the results you expect.
Dave did an awesome job explaining everything to us and answering any questions that we had. The procedure was very simple and easy. Basically all my husband and I had to do was sign the document in afew places and ACA took care of the rest.
Business response:
Hi *****,Thank you for sharing your experience. Were thrilled to hear that **** provided clear explanations and answered all your questions. Making the process simple and stress-free for you is exactly what we strive for. Were glad we could take care of everything, and we appreciate you choosing ACA Group to assist you.
What a caring and professional company. After contracting for their services in disolving a time share company, they realized it would be easy to do ourselves. Recognizing that, they contacted us and after reviewing the memorandum from the timeshare, they suggested we do it ourselves and rather than holding us to their contract, they released us. They are kind, understanding and really care about what is best for their clients. I highly recommend their services. Thank you *** !
Business response:
Hi *****,Thank you for your kind words and recommendation. Were glad we could provide you with honest guidance and help you determine the best course of action. Doing whats right for our clients is always our top priority, and were pleased to have earned your trust. Thank you for recognizing our commitment to care and professionalismit means a lot to us.
I was cautious about choosing a business to assist me in getting out of my timeshare. I had heard many stories. ACA Group was very straightforward and professional. They explained the process and was honest and maintained great communication throughout the procedure! They are a very good company to work with!
Business response:
****,Thank you for your thoughtful review. We understand how important it is to feel confident in choosing a company for such a significant decision, and were glad we could provide you with a straightforward and professional experience. Maintaining honesty and clear communication is always a top priority for us. We truly appreciate your trust in ACA Group and are happy to have been able to assist you.
We just started with ACA and them trying to get us out legally of our timeshare obligations. Will report back when it happens. Service has been wonderful so far, very attentive.
Business response:
Hi *****,Thank you for sharing your experience so far. Were glad to hear that our team has been attentive and that youre satisfied with the service. Were committed to helping you navigate this process and will continue to work diligently to achieve the best outcome for you. We look forward to hearing from you again once everything is finalized.
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 166 reviews.
When is ACA Group open?
ACA Group is closed now. It will open tomorrow at 10:00 a.m.