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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am so glad I got in touch with the ACA GROUP to help us get out of our Timeshare. In all the years we had it we never used it. We decided we didnt want it any longer and also didnt want the burden left on any of our children. They took care of everything and let us know what was going on during the process. It was so good working with them. Would recommend them to anyone who wanted out of the program
Business response:
Hi *****,Thank you so much for taking the time to share your experience with the ACA Group! We understand how important it is to free yourself and your family from unwanted timeshare obligations, and were so glad we could assist you in this process. Its wonderful to hear that you felt well-informed and supported throughout. Your kind recommendation means so much to us, and were grateful for the opportunity to have worked with you. If you ever need anything in the future, dont hesitate to reach out!Warm regards,The ACA Group ... read more
After giving payments to 2 different companies that professed to be able to rid me of my ******************, I finally received a call from ACA group. I was skeptical at first, but listened to **** ******** as he explained how *** operated. After talking it over with my husband we agreed to go ahead with ***. IT WAS THE BEST DECISION we ever made and they did everything they said they were going to to.Our legal contact assigned to us kept us informed every step of the way. They said it could take up to 18 months to resolve, ... read more
Business response:
Thank you so much for your heartfelt review, ****! We are thrilled to hear about your experience and how we were able to exceed your expectations. Its not uncommon for clients to feel skeptical after past challenges, so we truly appreciate the trust you placed in us.**** and the entire *** team are committed to being transparent and delivering results, and were overjoyed to have resolved your timeshare in just 6 months! Knowing that you feel confident recommending us to others means the world to us. Thank you again for shari... read more
The ACA Group explained all of the details with my first call to the office, explained in a way the common person could understand. I was kept posted on every event that occurred during the exit process, in fact the time line was quicker than I had anticipated. I would highly recommend the ACA Group to anyone wanting to exit their timeshare *** ******
Business response:
***,Thank you so much for your kind words and 5-star review! Were thrilled to hear that our team was able to explain the process clearly and keep you informed every step of the way. Exceeding expectations, especially with the timeline, is always our goal, and were so glad we could deliver that for you. Your recommendation means the world to us, and were happy to have helped you successfully exit your timeshare. If you ever need assistance in the future or know someone who does, please dont hesitate to reach out!
So far I'm super impressed by how on the ball they are, first day and I've spoke with 3 people all of them explaining everything to me, super polite and making me feel like they've got my back on trying to rid myself of my timeshare. I pray everything from this moment on goes just as smooth, I'll revisit my review when all is behind us. I did my due diligence, I contacted the camber of commerce in *************** and they told me that they are nice people and there have been no issue at all with them. I also looked them up o... read more
Business response:
Hi *****,Thank you for sharing your thoughtful review. Were thrilled to hear that youre impressed with our team and the service youve received so far. Providing clear communication, support, and professionalism is our priority, and were glad its made you feel confident in the process.We appreciate your diligence in researching us and are honored by your trust. Our team is committed to ensuring the journey ahead is just as smooth. If you have any questions or need assistance, were here for you every step of the way. Thank you... read more
So far all good on my end Ready for this to be behind us
Business response:
Hi ****, Thank you for your feedback. Were glad to hear everything has been going well so far. Our team is working diligently to help you put this behind you as quickly as possible. If you have any questions or need updates, please dont hesitate to reach out. Thank you for trusting us with your case.
I have disposed of a timeshare a couple of years ago and was not happy with the extra fees and lack of information. So when I needed to dispose of another timeshare I was very skeptical when picking another company.The ACA group was great. The plan and the fees they laid out in their agreement was exactly the way the transaction went. The fees for their services did not change. They kept me informed of the stages of the process and they got it completed in a shorter time than expected. What more can you ask for? I would reco... read more
Business response:
Thank you *****, for sharing your positive experience with ACA Group! We're thrilled to hear that our team delivered exactly as promised, with straightforward fees and timely updates throughout the process. Knowing we could provide you with peace of mind and complete the transaction ahead of schedule means a lot to us. Thank you for recommending us to othersit truly makes a difference. If you ever need further assistance, were here to help!Warm regards,The ACA Group Team
Dealing with timeshare folks in general is stressful, espeally handing over money, but the ACA group made us feel the most safe and reassured during the process.
Business response:
Hi ****,We understand that dealing with timeshares can be stressful, and we're glad to know that we could make you feel safe and reassured throughout the process. Earning your trust means a lot to us, and we're here to support you every step of the way.Thank you,The ACA Group Team
I talked to **** at *** very knowledgeable felt like he cared about my problem and walked me through the process. Actually everyone was helpful and professional
Business response:
Hi *****,We're so glad to hear that **** and the entire *** team were able to assist you and provide the support you needed. We strive to offer both knowledge and care in everything we do, and it's wonderful to know that you felt well-guided throughout the process. Best regards,The ACA Group Team
We have been very pleased with the ACA Group and their services. They have been very professional, kept us informed every step of the way through this process. We would highly recommend their services to anyone wishing to cancel their timeshare.
Business response:
Hi ***********,Thank you for sharing your positive experience! We're thrilled to hear that you were pleased with our services and the communication throughout the process. Keeping our clients informed every step of the way is something we prioritize, and it's great to know it made a difference for you. Your recommendation means a lot to us, and we're grateful for the trust you've placed in ACA Group. Best regards,The ACA Group Team
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 166 reviews.
When is ACA Group open?
ACA Group is closed now. It will open at 10:00 a.m.