This profile has been claimed by the business owner or representative.
ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
After checking with some companies that refused to take our case, I was skeptical that ACA Group would be able to help. However, after an extensive conversation with a ACA Group representative, we were assured that we were in the right place. We appreciated the regular updates on our case and were overjoyed to receive the telephone call telling us that we were no longer timeshare owners. ACA Group told us what they were going to do and then they did it! We won't hesitate to recommend ACA Group to friends and family who may n... read more
Just started working with the group and so far what a professional team
Business response:
Hi ******, Thank you for the 5-star review and your kudos to our team. We truly appreciate your taking the time to acknowledge our professionalism. We look forward to helping through the journey towards timeshare freedom.
I googled timeshare exit companies and one to pop up was ***. I love that ACA Group came with a BBB synopsis. After calling, I spoke to the first representative, Mr. *** ****, and I must say, his attention to my complaints, issues, and questions was very evident that he cared about my problems with the ********* company and ACA Group could help. ***, stayed on the phone with me for hours to answer all my questions. When listening to ***, I noticed that he was highly qualified for that job in directing me on my next steps. **... read more
Business response:
Thank you so much, *******, for taking the time to share such a thoughtful and powerful review.Were truly honored to have earned your trust. Your words reflect exactly what we strive to deliver a compassionate, professional experience grounded in real solutions and legal protection. Were especially proud of *** **** and the level of care and clarity he brought to your consultation. His dedication to helping our clients feel heard and supported is at the core of what we do here at ACA Group.We understand how frustrating and e... read more
So far so good I just wished that they would have told me about them going after my credit score and taking it all the way down. Because that still makes your credit look bad every single month. This stills adds up to bad credit and thats the bad part about it but other then that we will see how everything goes
Business response:
*****, thank you for your honest feedback and for taking the time to share your experience so far. We understand your concerns regarding the impact on your credit, and we truly appreciate the opportunity to clarify. While we do everything we can to support our clients through the cancellation process, we are always transparent that we cannot guarantee credit protection if a client decides to stop making payments to their resort. That decision, while often necessary in these cases, can potentially result in negative credit r... read more
The ACA Group was very great to work with efficient and very professional. The team was great to work with.
Business response:
Thank you for the great feedback, ********! Were glad to hear that your experience with our team has been efficient and professional so far. Were looking forward to continuing this journey with you and seeing it through to a successful resolution. If you ever have any questions along the way, were here to help. ACA Group Team
My husband and I were trapped in 2 timeshares,so I called them yesterday. They really care about what your going through and listen to everything you tell them. My husband and I are very grateful that their are still people who truly want to help you. We have just begun our journey to get out of timeshares and cannot wait to be free. If you need to get out of your timeshares don't hesitate to call ACA Group.
Business response:
*******,Thank you so much for your wonderful review and for trusting ACA Group with your timeshare exit journey. We're truly heartened to hear that you felt supported and listened to from the very start. It's our mission to provide genuine help to those in challenging timeshare situations, and your words affirm our commitment to this mission. We're excited to continue assisting you towards achieving your freedom from timeshares. Should you have any questions or need further assistance along the way, we're just a phone call a... read more
******. Efficient. All questions answered. Look forward to fast, favourable resolution.
Business response:
Thank you, *****! We truly appreciate your 5-star review and are glad to hear you had a positive experience with our team. Being polite, efficient, and responsive to your questions is exactly what we aim for. Were committed to working toward a fast and favorable resolution for you and will be with you every step of the way. ACA GROUP Team
I am just starting my dealings with this company but so far I have been very satisfied with them. They explained what they would be doing for me and answered any questions I had.
Business response:
Thank you so much, ********, for your kind words and for taking the time to share your experience! We're thrilled to hear that you've been satisfied with our team so far. Clear communication and making sure all your questions are answered is very important to us, and we're glad we could deliver that. We look forward to continuing to support you throughout the process and are here for anything you need along the way! ACA GROUP Team
It took over year, but we are pleased that ACA Group successfully helped us out of our timeshare. Everyone was very professional and kept us updated with the process and was prompt with answering any questions we had and responding to emails. I'd recommend ACA Group for your timeshare exit team.
Business response:
Dear *******,Thank you so much for your thoughtful review and for trusting ACA Group with your timeshare exit. We truly appreciate your patience throughout the process, and were thrilled to hear that our teams professionalism, communication, and commitment helped make the experience a positive one. Your recommendation means a lot to us, and were grateful we could assist you in achieving this important resolution.Wishing you all the best on your timeshare-free journey!Warm regards,ACA GROUP TEAM
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 166 reviews.
When is ACA Group open?
ACA Group is closed now. It will open at 10:00 a.m.