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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
ACA group is top notch in helping get rid of timeshares. They are very understanding, professional, knowledgeable, and helpful to answer all our questions. 5 stars.
At this point in the process, we are quite pleased with the professionalism and the apparent efficiency with which it appears our concerns will be handled. As with most ventures, TIMELY RESULTS are the key outcome. *** staff seems realistic and understands the negative nature of our timeshare relationship--this is somewhat encouraging. *********** *****
Business response:
Hi **** & ****,Thank you so much for the thoughtful review and the kind words! We truly appreciate you recognizing our teams professionalism and realistic approach. We understand how frustrating and burdensome a timeshare relationship can be, and its encouraging to hear that youre already feeling confident in our process.We absolutely agree! Timely results matter, and our entire team is committed to delivering just that while keeping you informed every step of the way. Were grateful to be working with you and look forward to... read more
I was contacted by *** via a phone call a few days ago. My phone said spam, but for some reason I answered. A very kind gentleman asked if I would like help getting out of my timeshare... I was very confused because just two weeks earlier I had a conversation with a friend about needing legal help to get out of this timeshare. I did not want burden my son with some life long financial horror that I had created. An older friend convinced me 17 years ago that it would be great and that we would have amazing vacations! She said... read more
Business response:
Hi ******,Thank you for sharing your story. We understand how difficult and emotional this process can be, especially after so many years of feeling stuck. We're grateful you chose to take that call and gave us the opportunity to help. *** and the team are committed to walking you through every step with care and transparency. Were honored to be part of your journey and will continue to work hard to earn your trust.
We just started the process and so far the staff is very helpful and professional. We look forward to getting out of the contract.
Business response:
Hi ***,Thank you for sharing your feedback. Were pleased to hear that the team has been helpful and professional as you begin the process. We're committed to guiding you every step of the way and look forward to helping you reach a resolution.
*** C I found the people to be very knowledgeable and helpful in telling me how to get out of my Timeshare.
Business response:
Thank you, ***. We're glad our team was able to provide the information and support you needed. We appreciate you taking the time to share your experience and we're here if you ever need anything further.
Contacted ACA Group via web site and left our contact info for return call, this March(2025) and they called back promptly! Damian and Dylan were of the most sincere and helpful people we could have hoped to come across! They gave us vital information and guided us, step-by-step through what we needed to do to get out of the timeshare scam we were so silly to sign on to. Can't thank these people enough! If you need help dealing with timeshare companies, you really NEED to talk to these guys! Like us, I'm sure that you'll be ... read more
Business response:
Hi Namic,Thank you so much for sharing your experience. We're so glad ****** and ***** were able to support and guide you through every stepyour kind words truly mean the world to our team. ********* contracts can be overwhelming, and we're proud to have helped you find clarity and a way out. If you ever need anything in the future, we're always here to help. Thanks again for putting your trust in ACA Group!
Experience was highly professional and we got the result we were hoping for. Denise and Trevor Hills
They take time to lessen to your concerns and explain how to fix the situation
Business response:
Hi *******,Thank you so much for your kind words. We're glad to hear that you felt heard and supported throughout the process. Our team is committed to providing clear guidance and real solutions, and were grateful for the opportunity to assist you.
We recently engaged *** to help us exit our timeshare. To date, we are extremely pleased with their communication and how quickly they began working on our case once it became a qualified case.We are relieved to find an organization to help us with our untenable situation.G&L ***** Oregon
Business response:
Hi G & L,Thank you for your thoughtful review and for trusting ACA Group with your timeshare exit journey. We're so glad to hear that our teams communication and responsiveness have made a positive impression. Helping clients like you find relief from difficult timeshare obligations is exactly why we do what we do. We look forward to seeing your case through to a successful resolution and truly appreciate your confidence in our team. If you ever have questions along the way, were just a call away.
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 250 reviews.
When is ACA Group open?
ACA Group is closed now. It will open at 10:00 a.m.