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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We were so skeptical at first but without any pressure, all of our questions were answered. While the process was longer than we first anticipated, it was the right amount of time to get the 100% guarantee that was promised. Staff kept us informed, offered options along the way, and empowered us to participate in decisions that were right for our circumstances. We were impressed that the staff we started with assisted us to the end. They were all very personable and professional and could be contacted whenever we had a quest... read more
My family and I were more than satisfied with the information provided to us by the ACA Group. We are very grateful for the service provided and are anticipating a successful outcome that will result in the cancellation of the timeshare that has become an "albatross around our necks". We recommend the ACA Group without any reservations.
our experience so far has been great, very professional and good with follow up. We have just started so we will see how it goes in the future. Very hopeful!
I am just starting the process of exiting nearly twenty years of unfulfilled promises by ********* companies. So far everyone Ive talked with was extraordinarily supportive of my situation.I am looking forward to ridding myself and my family of this perpetual burden.
Business response:
Hi *******,Thank you so much for sharing your experience and kind words. We truly understand how overwhelming timeshare ownership can feel, and our team is here to make the exit process as smooth and stress-free as possible. Were glad to hear youve felt supported from the start, and we look forward to helping you and your family achieve complete freedom from your timeshare.
My wife and I tried a couple other companies to "help" get out of our timeshare only to be dropped after they took our money. *** was very upfront from the beginning on what they could and could not due. The level of communication throughout the process was amazing and very much appreciated. They were able to get us out of our timeshare after almost 10 years of trying with others.
Business response:
Hi ********,Thank you so much for sharing your experience. Were truly glad our team was able to provide the honesty, clarity, and communication you were looking for after what you went through elsewhere. Helping families finally achieve timeshare freedom is what drives us every day, and were thrilled we could make that a reality for you after so many years.
We are very happy with the service. They were very professional. We never made another payment once we called them. The time period was long but it paid off. They continually updated us on the progress. End result is that we no longer have the timeshare.
Business response:
Hi ***, Were so happy to hear your timeshare exit was successful! Thank you for recognizing our teams professionalism and persistence we know the process can take time, but the result is always worth it. Congratulations on your timeshare freedom, and thank you for trusting ACA Group to help you get there.
I approached ACA Group about 22 months ago to get my wife and I out of our timeshare. It took some time, but they were successful in taking care of getting us out of having to pay anymore maintenance fees, and the requirement to keep the timeshare for generations to come. ACA was professional, kept us updated on progression that was being made through the process of getting rid of this awful burden. Their staff was excellent to work with through the entire process.
Business response:
Hi ***,Were thrilled to hear that you and your wife are now free from your timeshare obligations! Thank you for trusting ACA Group through the process and for recognizing our teams professionalism and communication. Its wonderful to know our efforts helped bring lasting relief and peace of mind.
No words can fully describe the weight that has been lifted from our shoulders. *** has been very professional, thorough in explaining the complete process to us, has answered every question weve had, and has a 100% guarantee that they will be successful in helping us exit our timeshare. They will only accept a case if they can guarantee this. The process has been easy throughout, and they do the hard work. After ********************************************** taxes and fees, our biggest regret is that we didnt call them soon... read more
Business response:
Hi ** and *******,Thank you for your kind words and trust in our team! Were thrilled to hear you found the process smooth and reassuring. Knowing weve helped lift that burden means the world to us. We appreciate your recommendation and wish you continued peace and freedom moving forward.
Weve just started this process, but so far, it's been encouraging! Well add more as we continue the journey. Every person we have spoken with has been extremely kind, very knowledgeable and truly a pleasure to work with on our case. We are extremely hopeful our timeshare will be cancelled within the next year.Thank you, ACA Group
Business response:
Hi *****,Thank you so much, for your thoughtful words and trust in our team! Were thrilled to hear your experience has been positive so far and that our staff has made you feel supported and informed. Well continue working diligently toward a successful resolution and hope your next update turns that 4-star review into a 5-star celebration!
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.7 star rating with 371 reviews.
When is ACA Group open?
ACA Group is open now. It will close at 10:00 p.m.