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1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 10:00 p.m. | |
Tue | 10:00 a.m. to 10:00 p.m. | |
Wed | 10:00 a.m. to 10:00 p.m. | |
Thu | 10:00 a.m. to 10:00 p.m. | |
Fri | 10:00 a.m. to 10:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I approached ACA Group about 22 months ago to get my wife and I out of our timeshare. It took some time, but they were successful in taking care of getting us out of having to pay anymore maintenance fees, and the requirement to keep the timeshare for generations to come. ACA was professional, kept us updated on progression that was being made through the process of getting rid of this awful burden. Their staff was excellent to work with through the entire process.
No words can fully describe the weight that has been lifted from our shoulders. *** has been very professional, thorough in explaining the complete process to us, has answered every question weve had, and has a 100% guarantee that they will be successful in helping us exit our timeshare. They will only accept a case if they can guarantee this. The process has been easy throughout, and they do the hard work. After ********************************************** taxes and fees, our biggest regret is that we didnt call them soon... read more
Business response:
Hi ** and *******,Thank you for your kind words and trust in our team! Were thrilled to hear you found the process smooth and reassuring. Knowing weve helped lift that burden means the world to us. We appreciate your recommendation and wish you continued peace and freedom moving forward.
Weve just started this process, but so far, it's been encouraging! Well add more as we continue the journey. Every person we have spoken with has been extremely kind, very knowledgeable and truly a pleasure to work with on our case. We are extremely hopeful our timeshare will be cancelled within the next year.Thank you, ACA Group
Business response:
Hi *****,Thank you so much, for your thoughtful words and trust in our team! Were thrilled to hear your experience has been positive so far and that our staff has made you feel supported and informed. Well continue working diligently toward a successful resolution and hope your next update turns that 4-star review into a 5-star celebration!
I started working with this group about a year ago. Today they called and said it was over and I no longer have my time share. WHAT A RELIEF. This group delivered exactly as promised. They would contact me every so often and provide a status report. I would recommend them in a heart beat.
We are just beginning the journey. Staff was very good and helpful. We can not give a full review in till we get the full results. Other wise, great staff to work with.
Business response:
Hi *****,Thank you for your kind words were glad our team has made a great first impression and look forward to earning your full 5-star review once your case is complete.
We are just starting but have been so pleased with the attention *** has given to our case. We look forward to hearing that we are free of this burden before too long. Everyone we have talked to has been very helpful! *** and *** *******
Business response:
*** and ***, thank you for your kind words. Were glad youve felt supported from the start and look forward to helping you achieve full freedom from your timeshare soon.
Weve just begun our journey with the ACA Group. Every person we have spoken with has been extremely kind, very knowledgeable and truly a pleasure to work with on our case. We are extremely hopeful our timeshare will be cancelled within the next year.
Business response:
Hi *****, Thank you for sharing your experience and for trusting ACA Group. Were thrilled to hear that our team has made you feel supported and informed. We look forward to helping you reach a successful resolutionand hope to earn that 5-star review once your timeshare cancellation is complete.
Weve just started this process, but so far its encouraging! Well add more as we continue the journey.
Business response:
Hi *****,Thank you for your kind words and for trusting ACA Group as you begin this process. Were encouraged to know you already feel supported and look forward to keeping you updated as we work toward a successful outcome.
All of our contacts with *** have shown to be positive and well researched. Headed in with our normal skepticism as most time share owners do. However I discovered that they come at the time shares with a completely different approach than the normal time share companies. I am very hopeful that this approach will be successful and that we will soon be rid of the time share that we have never used. All of our contacts within *** have all been professional and very organized. I look forward to being another success story.
Business response:
Hi *****,Thank you for your thoughtful review. We understand the natural skepticism many timeshare owners feel, and were glad our unique approach has helped build your confidence. Its great to hear that youve found our team to be professional, organized, and focused. We look forward to guiding you through to a successful outcome.
ACA Group has a 4.7 star rating with 359 reviews.
ACA Group is open now. It will close at 10:00 p.m.