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ACA Group
- Financial Services
- Fort Lauderdale, FL
About this business
Welcome to ACA Group, where we fight for deceived, pressured, or taken advantage of timeshare owners, helping them achieve timeshare freedom. Our dedicated team protects you and your family from the long-term consequences of timeshare ownership with our legally binding and courthouse-documented cancellation services, eliminating stress and financial obligations. We guarantee 100% money back and proudly hold an A+ rating on the Better Business Bureau, reflecting our commitment to exceptional service and positive outcomes. Wit... read more
Location details
1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We are just starting the process and are impressed with everyone so far. This will be a huge weight lifted when everything is completed.
Business response:
Hi ****,Thank you for sharing your initial impressions as we start this journey together. We're delighted to hear that you've been impressed with our team so far. At ACA Group, we're committed to making this process as smooth and stress-free as possible for you.We understand how important it is to feel that sense of relief once your timeshare is cancelled, and we're here to support you every step of the way. Looking forward to celebrating that "huge weight lifted" moment with you!
I am beyond ecstatic. Finally, in working with the ACA group, they were able to get my Timeshare cancelled. They were completely professional and kept me apprised every step of the way. I feel like a huge weight has been lifted off of my shoulders.If you are thinking of getting out of a timeshare for whatever reason, I would encourage you to give the ACA group a call to talk over your situation. ******* *
Business response:
Hi *******,Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you felt a huge weight lifted off your shoulders after we helped cancel your timeshare. Our team strives to keep our clients well-informed and comfortable throughout the process, and it's always rewarding to know weve made a significant positive impact.We appreciate your recommendation and are here for anyone who needs assistance in navigating their timeshare concerns. Thanks again for choosing ACA Group and for... read more
They were very professional and kept in touch with the info and yhe progress of the case I would recommend them to whoever is going through this. Thanks yo you guys again
Business response:
Hi ******,Thank you so much for your kind words and for recommending us. We're thrilled to hear that you appreciated our professionalism and the regular updates on your case. At ACA Group, we strive to keep our clients well-informed and supported every step of the way. Thank you for this wonderful endorsement.
We started the process yesterday. Great experience, very understanding agent , very patient and helpful
Business response:
Hi *******Thank you so much for sharing your initial impressions. We are thrilled to hear that your experience with our agent at ACA Group was both helpful and positive. We strive to ensure every interaction is as supportive and informative as possible.We appreciate your kind words about our team's patience and helpfulness. Were excited to continue assisting you and are here for any questions you might have as we proceed.
ACA Group was very easy to work with it. It only took me about 9 months to get out of my timeshare. Although, a little pricey, it was well worth what I was going to have to spend for the duration of the timeshare as maintenance fees continued to rise higher and higher. The group guided me through every step, kept me in constant contact with them, and let me know what was transpiring through it all. They were very personable and willing and ready to answer all of my questions. The only regret I have is not contacting them soo... read more
Business response:
Hi *****Thank you so much for your kind words. We're thrilled to hear that you found our service helpful and that we could assist you in navigating the exit from your timeshare effectively.We understand that the process can be a significant investment, but as you mentioned, it is often outweighed by the long-term savings from escalating maintenance fees. Our team is glad to have kept you well-informed and supported every step of the way.Hearing that you found our staff personable and responsive truly makes our day. Should yo... read more
So far, all the staff that we have spoken with seem to know their business and are not pressuring us at all. We feel good about their goals and getting us out of our time share. Time will tell, but all very patient and kind people.
Business response:
Hi *****,Thank you for sharing your positive experience. We're glad to hear that our team's expertise and patience have made you feel confident in our ability to assist you with your timeshare exit. We take pride in maintaining a no-pressure approach and always putting our clients' needs first. Your trust in us is greatly valued, and we look forward to continuing to support you throughout this process.
Your plan sounds great, been looking for a way out of my timeshare. Looks like your service is perfect for me. You took time to make me feel confident in your company.
Business response:
Hi *****,Thank you for your thoughtful review. We appreciate the opportunity to provide a solution that fits your needs. Building confidence and trust with our clients is a top priority, and we look forward to guiding you through the process. If you have any questions, we are always here to help.
They were very professional they seem to know what they're doing and once I get out of my timeshare I will give you another review but right now they seem very very professional and knowledgeable let's see what they can do for me
Business response:
Hi *****,Thank you for your feedback. Were glad to hear that our professionalism and expertise have made a great first impression. Were committed to guiding you through this process and delivering the results youre looking for. We look forward to your next review once your timeshare exit is complete.
Our initial conversations have been very helpful and positive. The folks have been keen to ensure we are getting the service that we requested.
Business response:
Hi *****,Thank you for your feedback. Were glad to hear that your initial experience has been helpful and positive. Providing the service and support you need is our top priority, and we appreciate the opportunity to assist you. We look forward to continuing to guide you through the process.
Frequently asked questions about ACA Group
How is ACA Group rated?
ACA Group has a 4.9 star rating with 151 reviews.
When is ACA Group open?
ACA Group is closed now. It will open at 10:00 a.m.