ACA Group

4.7

Financial Services
Fort Lauderdale, FL

About this business

Finance Financial Services

Location details

1901 NW 62nd St., 401, Fort Lauderdale, FL, 33309, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 10:00 p.m.
Tue	10:00 a.m. to 10:00 p.m.
Wed	10:00 a.m. to 10:00 p.m.
Thu	10:00 a.m. to 10:00 p.m.
Fri	10:00 a.m. to 10:00 p.m.
Sat	10:00 a.m. to 6:00 p.m.
Sun	Closed

4.7504 reviews

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joy b

5 days ago

Thank you for helping our situation of getting us out of our timeshare with Wyndham Worldmark

Theresa L

a week ago

Each member of the team was very helpful, professional and thoroughly explained every step that will be taken. They left me confident that I will finally be able to discontinue my membership with HGVC in Orlando. I have been taken by another exit company which left me very disappointed and out of a lot of money.

Mike P

a month ago

After years of trying to exit our timeshares and being ignored by the associations management, we are trying the ACA Group. So far, they have been open, transparent & professional. While we do not know if we will be successful, **** refund policy is reassuring that were dealing with a reputable company. So far, so good.

Business response:

Hi ****,Thank you for your kind words. We understand how frustrating this process can feel, and were glad our team has been open, transparent, and professional so far. We appreciate your trust in ACA Group and look forward to continuing to support you.

Jose M

a month ago

I honestly thought this was a scam and was skeptical about proceeding. The more I kept talking to the gentleman the more I felt at ease. I went with my gut feeling and it so happens that they took care of my situation thanks!

Business response:

Hi ****,Thank you for sharing this. We understand the hesitationtheres a lot of uncertainty around this space, so your initial skepticism is completely valid.Were glad our team was able to earn your trust and make you feel comfortable moving forward. Most importantly, were happy we could help resolve your situation.We truly appreciate you giving us the opportunity to assist.

Patti N

a month ago

My experience with ACA to begin the process of canceling my timeshare was very good. The individual I spoke with was very thorough and very considerate. I was comfortable speaking openly with him about my needs. I look forward to seeing this through and no longer having the responsibilty of paying the fees for a timeshare that I no longer need.

Business response:

Hi *****,Thank you for sharing your experience. Were glad to hear you felt comfortable and well supported during your initial conversationour team works hard to provide a thorough and considerate approach.We understand how important it is to move forward with confidence, and we appreciate the opportunity to assist you. We look forward to working with you toward resolving your timeshare and helping you move beyond those ongoing obligations.

Teresa L

2 months ago

I had contacted several other firms specializing in time share cancelation but continued to search for a firm that would cancel our time share and remove us from all future obligations. When we participated in a conference call with *** we knew we had the right group. They are extremely thorough and professional. Our relationship has just begun so they have much to do to fulfill their promise however we are confident they will.

Nancy G

2 months ago

We have just begun the process with ACA Group to be free of our timeshare and the financial burden we would be passing on to our family. Our consultation with ***** was incredibly reassuring. He was professional and a caring listener regarding our circumstances for wanting to be free of our timeshare at this time in our lives. He was very adept at explaining the whole process, which is based on consumer rights, and also at making sure that we understood it. He asked us a lot of pertinent questions regarding dealings with our... read more

Scott M

2 months ago

Very pleased with the experience and at the professional approach to our timeshare and potential problems. If all goes well we will be out from our timeshare fees. They are expensive but we hope it will be worth it.

Business response:

Hi *****, Thank you for your feedback. Were glad to hear youve had a positive experience with our team. We understand the importance of this decision and appreciate your trust as we continue working toward resolving your timeshare.

Wayne B

2 months ago

We were pleased with the experience and at the professional approach to our concerns. It looks like we will soon be out from under our timeshare nightmare. While expensive, if all goes well, it will be worth it.

Business response:

Hi *****,Thank you for your thoughtful review. Were glad to hear that youve been pleased with the experience and our teams professional approach to your concerns. We understand that this is an important step for our clients, and were committed to continuing the process with the same level of care and diligence. We appreciate your trust in ACA Group and look forward to helping you move closer to resolving your timeshare situation.