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All My Sons Moving & Storage
- Movers
- Charlotte, NC
About this business
Location details
6901-B Northpark Blvd., Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Bait and switch experience. We were quoted $199 per hour over the phone, but when the movers arrived, the rate had doubled to $400 per hour for two movers (even though it was a simple move within the same complex). To make matters worse, they were originally scheduled for Saturday but never showed up or called. They unexpectedly arrived on Tuesday instead. Fortunately, we had some flexibility with our schedule and chose not to proceed as a result of the price change. While the movers themselves were courteous, the company's ... read more
Business response:
Thank you for contacting us, Marisa. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
I would give negative stars if I could. The Worst Company ever. These guys threw out items in there truck without protecting anything. Our items were covered in red mud, glass tables broken, computer screens damaged, furniture damaged. They also held our items hostage over night in their truck because they said their time ran out. They left items when they had to go at our new house with the bed frame unmade, the crib not put back together. They also made me sleep in the floor while I was pregnant. They are the laziest group... read more
Business response:
Thank you for bringing this to our attention Abbey. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID... read more
The movers who came were wonderful but this is not a moving company to do business with. They nickel and dime, and the customer service when you're trying to make the payment leaves far too much to be desired. You are much better off finding someone on thumbtack, despite their claims of insurance. Individuals like Crugie will cost them business. I was just asked by 4 people if I would recommend this company and it's an immediate no. Look elsewhere. Zero stars if I could.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Was overcharged for services, price changed upon arrival, and one of the movers stole money from a piggybank I had in a dresser. I went looking for the piggybank and found it in one of their company boxes... I went to them directly and they said well if I had reported it right after it happened then they would be able to do something like an investigation etc.. They were moving my things into storage so how was one going to know that soon. Anyways, I'd look elsewhere...
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, thank you ... read more
Terrible service. I booked my appointment which they confirmed and accepted a deposit for, only to call back the day before the appointment & say "there must've been a mix up, the earliest we can assist is TWO DAYS after the appointment. Before you reach out to this company just try to move your own shit.
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
Zero stars!!!!! The reviews on Google are BOUGHT. Slowest movers ever. Worst company ever. F U HANK! Hank "some type of manager" threatened me and hadn't even delivered the furniture..... will charge u 3x what ur quoted doesn't use moving blankets. Wraps expensive furniture in MASKING TAPE
Business response:
Nyta , transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time... read more
7 minutes ago New Wouldn't use these slow pokes! Took them hours to move a mile down the road ! They had no communication between the 3 of them. They sloped around and didn't hustle at all. 2 of them were very lazy and 1 guy was trying. Worst of all they messed up my stairs and dented my TV! the whole reason we got them was for a very expensive TV to be moved corrected. They also "had the nerve to take a 2 dinner break! And one guys hand started bleeding and asked me if we had bandaids ! Why don't you have an emergency kit i... read more
Business response:
Thank you for bringing this to our attention Sarah. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID... read more
First off, they are incentivizing reviews by telling the customer that our delivery guys will get a $50 bonus for whomever has the most 5 star reviews. So don't believe the reviews it's just people trying to help the movers out because I know my movers told me at least 10x they only make $15hr. They Started off by being 3 hrs late. Damaged my furniture moving from my apartment to our new house. They scratched the floors in the new house. Damaged my entertainment center, dresser, and brand new couch. Just purchased the couch ... read more
Business response:
Thank you for your patience throughout the claims process Derek. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore Community C... read more
I called All My Sons last week after reading reviews- they were rated as one of the top movers in the country. I just needed labor help loading the moving truck with all of my packed items in my storage unit. The call was easy enough, $100 deposit for each side, $149/hr and anything over an hour was prorated. The other quote I got was over $400, so I was stoked. They attempted to call me once yesterday to confirm my move- my phone said "possible spam" so I didn't answer, but they left a message so I called right back. They t... read more
Business response:
Thank you for contacting us, Elizabeth. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mo... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,211 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 7:00 p.m.