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6901-B Northpark Blvd., Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Zero stars!!!!! The reviews on Google are BOUGHT. Slowest movers ever. Worst company ever. F U HANK! Hank "some type of manager" threatened me and hadn't even delivered the furniture..... will charge u 3x what ur quoted doesn't use moving blankets. Wraps expensive furniture in MASKING TAPE
Business response:
Nyta , transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time... read more
7 minutes ago New Wouldn't use these slow pokes! Took them hours to move a mile down the road ! They had no communication between the 3 of them. They sloped around and didn't hustle at all. 2 of them were very lazy and 1 guy was trying. Worst of all they messed up my stairs and dented my TV! the whole reason we got them was for a very expensive TV to be moved corrected. They also "had the nerve to take a 2 dinner break! And one guys hand started bleeding and asked me if we had bandaids ! Why don't you have an emergency kit i... read more
Business response:
Thank you for bringing this to our attention Sarah. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID... read more
First off, they are incentivizing reviews by telling the customer that our delivery guys will get a $50 bonus for whomever has the most 5 star reviews. So don't believe the reviews it's just people trying to help the movers out because I know my movers told me at least 10x they only make $15hr. They Started off by being 3 hrs late. Damaged my furniture moving from my apartment to our new house. They scratched the floors in the new house. Damaged my entertainment center, dresser, and brand new couch. Just purchased the couch ... read more
Business response:
Thank you for your patience throughout the claims process Derek. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore Community C... read more
I called All My Sons last week after reading reviews- they were rated as one of the top movers in the country. I just needed labor help loading the moving truck with all of my packed items in my storage unit. The call was easy enough, $100 deposit for each side, $149/hr and anything over an hour was prorated. The other quote I got was over $400, so I was stoked. They attempted to call me once yesterday to confirm my move- my phone said "possible spam" so I didn't answer, but they left a message so I called right back. They t... read more
Business response:
Thank you for contacting us, Elizabeth. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mo... read more
The truck and three men showed up 25 minutes late, they didn't have the equipment to do the move, they stood around, telling me things they couldn't do and could do, to make a long story short they ended up, leaving after I told him to get the blanket out because they me off so wouldn't take a piano out when they were told there was a piano to take out, they wouldn't washer and dryer without wanting to take them it was unsafe to take them flight of stairs and basically we just a crock of crap so I cannot give them a n... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
My name is L.E. Owens and this is one of the worst moving companies I've ever experienced. The price was $900+ for a one bedroom unit with which was only 15 minutes in distance. The movers damaged my property and was very dismissive when I bought it to their attention. They over charged for everything. The sorry man in the office was dishonest with the pricing. Karma is a BITCH. I have lived and learned. DON'T USE THIS SORRY COMPANY.
Business response:
Leo, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time. ... read more
I told them exactly where I was going( another state 2 hrs drive) and what needed moving. They quoted me a price & 3 men to work. 3 days before my move I get a new quote. It's $1000 more. I'm told I'll have 4 men (didn't ask for 4) and the increase was because I was moving out of state(two hrs away). I was told that I would also have to pay 2nd deposit (I paid 100 when I booked it) of $300 I was told the same day by ANOTHER person who called that 20 - 40% of the remaining balance would be due AFTER they load the truck & t... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore ... read more
This was the absolute worst experience I've had in my life. They are con artist. Overpriced. They came in moving all slow to stretch the time putting the furniture on the truck.. Then when it was time to leave it took them only 45 min to get stuff off the truck into my new home. But 3hours to put it on the truck. Charged over 1000 dollars. Do not recommend . In fact Do NoT hire this company find someone else to do it.
Business response:
Thank you for contacting us, Evette. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Won't be using and wouldn't recommend this company anymore. The first move I used them for a little over a year ago was super quick and efficient. They had a card reader a year ago versus now they make you write all your card info on papers then call the supervisor to give them your card info over the phone out loud in the front of your new building. This time there was a lot of slow moving, took 30 mins to actually start moving stuff with all the forms (I know because I have camera timestamps of everything), there was hesi... read more
Business response:
You deserve the absolute best experience every time. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Thank you for your time. Best regards, Marie Senghore Community Coordinator
All My Sons Moving & Storage has a 4.4 star rating with 6,255 reviews.
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.