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All My Sons Moving & Storage
- Movers
- Charlotte, NC
About this business
Location details
6901-B Northpark Blvd., Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
As for the company itself. I was given move dates on two prior occasions but they never showed nor did they contact me to explain anything. Any communication I received from the company was because I initiated it. My last scheduled appointment was supposed to be a morning appointment but my movers did not show up until around 1 50pm. This meant that I had to stop what I was doing and take that time. When I asked about a discount due to my missing the two other dates because of their scheduling issues, I was told that they co... read more
Business response:
Leesa, recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Unfortunately, I have to give these guys the lowest possible rating. If I could leave a negative star review I would. I hired All My Sons Charlotte to move us on a Saturday. They let me know they would arrive between noon- 3 PM. At 2:50 PM, we get a call that they are cancelling our move due to poor scheduling on their part and the earliest they can fit us in is the following Tuesday. The company representative was rude and difficult to work with, they offered a minimal discount despite pushing our move back 3 days and putti... read more
Business response:
Sarah, Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
Absolutely horrible experience with this company. I've used them twice now. The first time they missed my move in date and had to schedule the next day. Second time(today) they damaged 3 of my items as well as damaging the rental house I was moving from. The only positive part of my experience was working with Kevin wright. Kevin felt so bad about his teams effort and work that he came back after the job was done and apologized. The other two didn't even introduce themselves. I was charged around 1440for a couple of hours of... read more
Well we call All My Sons moving about two weeks ago and scheduled our moving date for May 28th, today. They called us Sunday and we talked about the move, what all we needed moved, etc. Everything was going great. Until yesterday (May 27th) at 2:00 pm when they called and said they couldn't move us. Less than 24 hours notice. They said they had two guys leave and they could probably move us Friday, instead of today (Tuesday), but nothing else could be done. That was it. Totally screwed us! We have to be out of our house by t... read more
I hired All My Sons Moving & Storage to unload a Budget cargo van at my new apartment in Charlotte. I was quoted $159 an hour with a 2-hour minimum and asked to make a $477 deposit that would be refunded if I didn't use additional time. Unloading the van took around an hour. I called today to inquire about my refund and was told there was a state-mandated hour long "travel" fee also charged. This was not disclosed at any point during my quote or coordination of the move. I paid $477 to have 2 men drive from their location 10... read more
Wanted to complain about the disastrous move that we had today. I booked this move months ago over the phone and gave specifics on all details of the move including: size of each property, every piece of furniture needed to move and which items needed assembly and dissembled. I was told that I would get a confirmation call to set everything a week before the move but this never happened. Instead, I had to make the call myself to confirm less than 24 hours before the scheduled move. During that call I reconfirmed everything, ... read more
absolutely worst moving company under the sun. broke half our stuff. overcharged like crazy and rushed thru our move. it was such a horrible experience. makes me wanna cry even writing this. do not use this company. I never leave reviews but I'm going to go out of my way to leave all my sons a bad review everywhere I can. they broke our $1500 chair.. we filed a claim we got $100 back. this company is criminal.
Wish I'd read reviews before booking. I spoke to a rep, confirmed time and addresses, gave a credit card and was charged a deposit. All of this happened yesterday morning. They attempted to call me to "confirm" yesterday afternoon, and unfortunately I didn't see the vm until this morning. We're supposed to move in an hour. Pasting the vm transcription below. I read this as they overbooked. Love the "try to squeeze you in tomorrow" after they took my deposit an hour before. The owner was incredibly rude when I called back an... read more
@AllMySonsMoving DO NOT USE!!! Spent 3k on a move, they broke my tv and offered 100 bucks. ABSOLUTE CROOKS!!! STAY AWAY. Too expensive AND they break stuff and don't care. Poor poor and down right a crapbox of a company
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,208 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.