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All My Sons Moving & Storage
- Movers
- Charlotte, NC
About this business
Location details
6901-B Northpark Blvd., Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Buyers beware!! Horrible company. I don't even like leaving negative reviews because I don't really want to effect anyones business negatively. But this is an utter disgrace!!! Broken furniture!! Delays causing my move to go from an estimate of $700 ultimatel costing me roughly $1700. I ordered a 3 man crew they show up with 2 inexperienced movers. They were respectful and courteous but I felt like they were inexperienced. Just looked under my kids bed which I had them assemble not a screw in sight. Planks just laying across... read more
Business response:
Kevin, we're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 866-941-1849, be sure to include your Customer ID reference Number or the phon... read more
Would rate it zero if I could, terrible company. The office will lie to you on the phone and then the movers will tell you somthing else. Wasted my entire day, do not use this company.
Business response:
Joseph, Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-971-2937. We care deeply about our customers, and we want... read more
Scam in slow motion. Quoted $600, billed $1,300 for a 1.5-mile move. They start the clock before lifting a box, dragged time, cracked my TV, damaged my walls and called it "policy." Slow, careless, and completely dishonest. If you like surprise charges, they're your guys.
The service is awful and they overcharge! They do not correct their errors! They say that they will make it right but avoid your calls! I have called and left messages but no call back! Poor service! Do not trust this company!
Business response:
Gary, We’re very sorry to hear about your experience and the difficulty reaching our team. This is not the level of service we aim to provide. We take your concerns seriously and want to ensure this is resolved promptly. Please contact our corporate care team directly at 844-971-2937 or email wecare@allmysons.com. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
We had previously used AMS to move my father's belongings into storage at their facility in 2023. They were professional and the guys hustled were on top of it. So when we were moving in June of this year, we felt confident about using them again. Unfortunately, something has changed. They chose to do a video tour through zoom instead of someone coming out live to walk through our home. I had arranged for a smaller crew to come out the day prior to the main move to get art and more delicate things wrapped and boxed ahea... read more
Business response:
Toby, We sincerely apologize for the stress and frustration you experienced during your move. It’s clear that the handling of your belongings, communication, and scheduling fell far below the standard you expected and the standard we strive to provide. We understand how upsetting it must have been to have the crew leave before the move was completed and to deal with pre-payment requirements for follow-up work. We’d like the opportunity to review your situation in detail and see how we can make this right. Please reach out to... read more
For your sake avoid using All My Sons. Used them for an in town move. When I originally called I was assured they could move all of my items and the movers would not leave until all items were placed in the final rooms and assembled. Move was scheduled for the afternoon. I called at 2:00 to reconfirm because I had not heard a peep. Was told they were finishing their first move at 2:30 and heading directly to my place with an ETA of 3:00. They arrived at 4:45. Upon I arrival I asked twice if they were going to be able to f... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
Absolutely AWFUL. I really wish we had read reviews prior to scheduling. When we called and described our moving situation, we were told that based on the items we needed moved and the distance, they'd doubt it would be $300, $500 max. We had 2 dressers, 3 nightstands, 1 side table, 1 mirror, 2 bed frames, broken down and by the door already. 1 small, light box. No living room, no dining room, no kitchen items, no clothing boxes, no nothing asides listed. From a 1000 sq ft apartment. Moving 0.7 miles down the road. Ended up ... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
If I could give 0 stars I would. These people are disorganized, dishonest, and completely unreliable. Do yourself a favor: never hire All My Sons. I booked them over a month ahead and was quoted an 8 AM move. They charged my card, but never sent a confirmation email. I had to call back to confirm everything (twice), and still didn't get a time in writing. A week before, they told me I'd now be second in line, arriving "after 10 AM." Not ideal, but fine. On move day? Crickets. I had to call them every couple of hours just ... read more
Don't go with these guys. We were originally told 8-10 am arrival time. We were never notified of a truck issue that was making them late. Once 12pm rolled around we called, were promised a call back and never got it. This happened 3 more times over the next few hours. They finally showed up around 3 or 4pm. We've gotten a chance now to check through our things and we have several items, including family items that were passed down to me, completely shattered. Our brand new floors ended up gouged out by the dollies. Our ... read more
Business response:
Thank you for bringing this to our attention Peyton. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CI... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,255 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.