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All My Sons Moving & Storage
- Movers
- Charlotte, NC
About this business
Location details
6901-B Northpark Blvd., Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
This is the most unprofessional company I have ever dealt with They literally just canceled 1 minute before showing up!! Please let that sink in You are trying to move into a house changing utilities etc and they don't show up and when you call them they hang up on you!!! Shut this company down
The move itself was a complete mess: damaged items, completely wrong price estimates, and crews that moved at an unbelievably slow pace. And let's be clear -- this isn't bad luck. They deliberately send you their slowest sons. The kind of workers who drag their feet, take endless breaks, and turn a simple move into an all-day nightmare. Then, once their slowest sons take twice as long as any competent crew would, the company uses that extra time as an excuse to jack up the price. You end up paying more not because the job w... read more
I chose All My Sons at Northpark Blvd in Charlotte NC, because of their reputation for good customer service. They requested a video call to give an accurate estimate of how many movers and trucks we would need. When their estimate came in (5 movers, 3 trucks and 7 hours) we thought that seemed a bit much but we deferred to their experience. I am giving them 2 stars because they did arrive on time, they generally protected our furniture and homes, The team leader was polite enough and the initial customer service was good ... read more
From start to finish, working with All My Sons was a nightmare. They were rude, condescending and negligent. Their inexperienced crew damaged our home And our belongings, and then loaded the truck incorrectly, causing the weight to be distributed unevenly. This resulted in our load being "overweight", resulting in the need to offload items of their choosing- bikes, tools, stereo equipment and more (interestingly items that they could sell if we didn't play their game to get our items back). This is a common scam movers run... read more
Buyers beware!! Horrible company. I don't even like leaving negative reviews because I don't really want to effect anyones business negatively. But this is an utter disgrace!!! Broken furniture!! Delays causing my move to go from an estimate of $700 ultimatel costing me roughly $1700. I ordered a 3 man crew they show up with 2 inexperienced movers. They were respectful and courteous but I felt like they were inexperienced. Just looked under my kids bed which I had them assemble not a screw in sight. Planks just laying across... read more
Business response:
Kevin, we're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 866-941-1849, be sure to include your Customer ID reference Number or the phon... read more
Would rate it zero if I could, terrible company. The office will lie to you on the phone and then the movers will tell you somthing else. Wasted my entire day, do not use this company.
Business response:
Joseph, Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-971-2937. We care deeply about our customers, and we want... read more
Scam in slow motion. Quoted $600, billed $1,300 for a 1.5-mile move. They start the clock before lifting a box, dragged time, cracked my TV, damaged my walls and called it "policy." Slow, careless, and completely dishonest. If you like surprise charges, they're your guys.
The service is awful and they overcharge! They do not correct their errors! They say that they will make it right but avoid your calls! I have called and left messages but no call back! Poor service! Do not trust this company!
Business response:
Gary, We’re very sorry to hear about your experience and the difficulty reaching our team. This is not the level of service we aim to provide. We take your concerns seriously and want to ensure this is resolved promptly. Please contact our corporate care team directly at 844-971-2937 or email wecare@allmysons.com. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
We had previously used AMS to move my father's belongings into storage at their facility in 2023. They were professional and the guys hustled were on top of it. So when we were moving in June of this year, we felt confident about using them again. Unfortunately, something has changed. They chose to do a video tour through zoom instead of someone coming out live to walk through our home. I had arranged for a smaller crew to come out the day prior to the main move to get art and more delicate things wrapped and boxed ahea... read more
Business response:
Toby, We sincerely apologize for the stress and frustration you experienced during your move. It’s clear that the handling of your belongings, communication, and scheduling fell far below the standard you expected and the standard we strive to provide. We understand how upsetting it must have been to have the crew leave before the move was completed and to deal with pre-payment requirements for follow-up work. We’d like the opportunity to review your situation in detail and see how we can make this right. Please reach out to... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,331 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.