All My Sons Moving & Storage

4.4

Movers
Charlotte, NC

About this business

Transportation Services Movers

Location details

6901-B Northpark Blvd., Charlotte, NC, 28216, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	7:00 a.m. to 9:00 p.m.
Sun	9:00 a.m. to 7:00 p.m.

4.46,285 reviews

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Evette W.

a year ago

This was the absolute worst experience I've had in my life. They are con artist. Overpriced. They came in moving all slow to stretch the time putting the furniture on the truck.. Then when it was time to leave it took them only 45 min to get stuff off the truck into my new home. But 3hours to put it on the truck. Charged over 1000 dollars. Do not recommend . In fact Do NoT hire this company find someone else to do it.

Business response:

Thank you for contacting us, Evette. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more

Ni M.

a year ago

Won't be using and wouldn't recommend this company anymore. The first move I used them for a little over a year ago was super quick and efficient. They had a card reader a year ago versus now they make you write all your card info on papers then call the supervisor to give them your card info over the phone out loud in the front of your new building. This time there was a lot of slow moving, took 30 mins to actually start moving stuff with all the forms (I know because I have camera timestamps of everything), there was hesi... read more

Business response:

You deserve the absolute best experience every time. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Thank you for your time. Best regards, Marie Senghore Community Coordinator

Julissa G.

a year ago

This company is a rip off. I let my fiance book the movers & of course (men) don't read reviews. we end up paying double the amount. the movers knew we had to get cash out the ATM across the street & didn't start moving our stuff until we came back from the atm.(we were charge for the time) the managers were rude on the phone & I didn't feel like they cared about our needs as paying customers. they charged us for materials & didn't explain that when we initially booked them. plus we had to wait an extra day to move bc they ... read more

Business response:

Thank you for contacting us, Julissa. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more

Samantha L.

a year ago

I would NOT recommend this moving company. They charged us almost triple what we were originally quoted for a simple move in Columbus, SC. The movers were slow and they didn't even know how to move certain furniture. We had to step in and help move furniture, which defeats the whole purpose of hiring movers! When they got to our new home they just sat in the truck for about 15mins until we came outside to see what they were waiting for; they were smoking a cigarette. We had to supervise them while unloading to ensure they we... read more

Business response:

You deserve the absolute best experience Samantha. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number as... read more

Tiffani H.

a year ago

I had the worst experience with all my sons moving and storage company in south Charlotte. I called to set up for a move I was quoted 1 price then a few days later I called back to confirm bc didn't receive a call I was suppose to get. They told me the number they called WAS THE WRONG NUMBER THEN THEY HAD THE INCORRECT ADDRESS. Then when they got right number and called we were quoted a yet a 2nd price .Then we called back and yet again we were told yet a 3rd price then it then advised to me there is other fees that was NEVE... read more

Business response:

Thank you for contacting us, Tiffani. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator

Tia C.

a year ago

very dissatisfied with this company $1,380 just to move some big items across the street literally i moved to a cheaper condo. That was literally four condos down. The movers were not good at all. They left my headboard because they said they couldn't carry it. I'm missing a box that had most of my dishes in it very overpriced get overs

Business response:

We are here to assist you Tia. We're sorry to hear about the missing items from your move. Our goal is to ensure a seamless move for our customers, and we regret that this wasn’t your experience. Please give us the opportunity to help! Email us at wecare@allmysons.com or call 844-238-8715. Please include your Customer ID (CID) reference number or the phone number linked to your move. Thank you for your time.

K D.

a year ago

I would not recommend this company at all. They are extremely misleading on price. The ONLY good thing is the professionalism of the mover, Calvin. The other mover is the owner's son and was on his phone and taking pictures to send to his dad. They will quote you one price from corporate with a specific time that you requested. On the day of, this location came at a completely different tim and overcharged me for prices. When I asked for a receipt, it took days to send and none of what was listed makes sense. After numerou... read more

Business response:

Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank y... read more

Beth E.

a year ago

the movers were careful with my belongings and quick getting the truck packed and unpacked. my problems arose when I realized I did not receive three boxes I had packed myself. I contacted All My Sons and asked if they would check the truck to see if they had been left behind. I was advised to file a claim for my missing items. I listed every item that was lost, along with the replacement value. I was sent a document to sign to settle the claim for $150. I had full coverage for my move, and paid for an additional $5000... read more

Business response:

Thank you for your patience throughout the claims process Beth. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Community Co... read more

Anonymouse T.

a year ago

DO NOT HIRE! bait and switch. quoted a flat rate fee then charged 2x the amount. Movers dropped our piano 4x! Yes I have the video proof smh. They all smelled like weed and 1 guy even dropped a blunt wrapper in my house! called for a resolution and Alfred could not provide any assistance on the bait and switch. get someone else, this company is a complete ripoff!

Business response: