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All My Sons Moving & Storage
- Movers
- Charlotte, NC
About this business
Location details
6901-B Northpark Blvd., Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I called All My Sons last week after reading reviews- they were rated as one of the top movers in the country. I just needed labor help loading the moving truck with all of my packed items in my storage unit. The call was easy enough, $100 deposit for each side, $149/hr and anything over an hour was prorated. The other quote I got was over $400, so I was stoked. They attempted to call me once yesterday to confirm my move- my phone said "possible spam" so I didn't answer, but they left a message so I called right back. They t... read more
Business response:
Thank you for contacting us, Elizabeth. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mo... read more
The truck and three men showed up 25 minutes late, they didn't have the equipment to do the move, they stood around, telling me things they couldn't do and could do, to make a long story short they ended up, leaving after I told him to get the blanket out because they me off so wouldn't take a piano out when they were told there was a piano to take out, they wouldn't washer and dryer without wanting to take them it was unsafe to take them flight of stairs and basically we just a crock of crap so I cannot give them a n... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
My name is L.E. Owens and this is one of the worst moving companies I've ever experienced. The price was $900+ for a one bedroom unit with which was only 15 minutes in distance. The movers damaged my property and was very dismissive when I bought it to their attention. They over charged for everything. The sorry man in the office was dishonest with the pricing. Karma is a BITCH. I have lived and learned. DON'T USE THIS SORRY COMPANY.
Business response:
Leo, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time. ... read more
I told them exactly where I was going( another state 2 hrs drive) and what needed moving. They quoted me a price & 3 men to work. 3 days before my move I get a new quote. It's $1000 more. I'm told I'll have 4 men (didn't ask for 4) and the increase was because I was moving out of state(two hrs away). I was told that I would also have to pay 2nd deposit (I paid 100 when I booked it) of $300 I was told the same day by ANOTHER person who called that 20 - 40% of the remaining balance would be due AFTER they load the truck & t... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore ... read more
This was the absolute worst experience I've had in my life. They are con artist. Overpriced. They came in moving all slow to stretch the time putting the furniture on the truck.. Then when it was time to leave it took them only 45 min to get stuff off the truck into my new home. But 3hours to put it on the truck. Charged over 1000 dollars. Do not recommend . In fact Do NoT hire this company find someone else to do it.
Business response:
Thank you for contacting us, Evette. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Won't be using and wouldn't recommend this company anymore. The first move I used them for a little over a year ago was super quick and efficient. They had a card reader a year ago versus now they make you write all your card info on papers then call the supervisor to give them your card info over the phone out loud in the front of your new building. This time there was a lot of slow moving, took 30 mins to actually start moving stuff with all the forms (I know because I have camera timestamps of everything), there was hesi... read more
Business response:
You deserve the absolute best experience every time. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Thank you for your time. Best regards, Marie Senghore Community Coordinator
This company is a rip off. I let my fiance book the movers & of course (men) don't read reviews. we end up paying double the amount. the movers knew we had to get cash out the ATM across the street & didn't start moving our stuff until we came back from the atm.(we were charge for the time) the managers were rude on the phone & I didn't feel like they cared about our needs as paying customers. they charged us for materials & didn't explain that when we initially booked them. plus we had to wait an extra day to move bc they ... read more
Business response:
Thank you for contacting us, Julissa. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
I would NOT recommend this moving company. They charged us almost triple what we were originally quoted for a simple move in Columbus, SC. The movers were slow and they didn't even know how to move certain furniture. We had to step in and help move furniture, which defeats the whole purpose of hiring movers! When they got to our new home they just sat in the truck for about 15mins until we came outside to see what they were waiting for; they were smoking a cigarette. We had to supervise them while unloading to ensure they we... read more
Business response:
You deserve the absolute best experience Samantha. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number as... read more
I had the worst experience with all my sons moving and storage company in south Charlotte. I called to set up for a move I was quoted 1 price then a few days later I called back to confirm bc didn't receive a call I was suppose to get. They told me the number they called WAS THE WRONG NUMBER THEN THEY HAD THE INCORRECT ADDRESS. Then when they got right number and called we were quoted a yet a 2nd price .Then we called back and yet again we were told yet a 3rd price then it then advised to me there is other fees that was NEVE... read more
Business response:
Thank you for contacting us, Tiffani. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,390 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.