All My Sons Moving & Storage

4.4

Movers
Charlotte, NC

About this business

Transportation Services Movers

Location details

6901-B Northpark Blvd., Charlotte, NC, 28216, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	7:00 a.m. to 9:00 p.m.
Sun	9:00 a.m. to 7:00 p.m.

4.46,404 reviews

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Tiffani H.

a year ago

I had the worst experience with all my sons moving and storage company in south Charlotte. I called to set up for a move I was quoted 1 price then a few days later I called back to confirm bc didn't receive a call I was suppose to get. They told me the number they called WAS THE WRONG NUMBER THEN THEY HAD THE INCORRECT ADDRESS. Then when they got right number and called we were quoted a yet a 2nd price .Then we called back and yet again we were told yet a 3rd price then it then advised to me there is other fees that was NEVE... read more

Business response:

Thank you for contacting us, Tiffani. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator

Tia C.

a year ago

very dissatisfied with this company $1,380 just to move some big items across the street literally i moved to a cheaper condo. That was literally four condos down. The movers were not good at all. They left my headboard because they said they couldn't carry it. I'm missing a box that had most of my dishes in it very overpriced get overs

Business response:

We are here to assist you Tia. We're sorry to hear about the missing items from your move. Our goal is to ensure a seamless move for our customers, and we regret that this wasn’t your experience. Please give us the opportunity to help! Email us at wecare@allmysons.com or call 844-238-8715. Please include your Customer ID (CID) reference number or the phone number linked to your move. Thank you for your time.

K D.

a year ago

I would not recommend this company at all. They are extremely misleading on price. The ONLY good thing is the professionalism of the mover, Calvin. The other mover is the owner's son and was on his phone and taking pictures to send to his dad. They will quote you one price from corporate with a specific time that you requested. On the day of, this location came at a completely different tim and overcharged me for prices. When I asked for a receipt, it took days to send and none of what was listed makes sense. After numerou... read more

Business response:

Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank y... read more

Beth E.

a year ago

the movers were careful with my belongings and quick getting the truck packed and unpacked. my problems arose when I realized I did not receive three boxes I had packed myself. I contacted All My Sons and asked if they would check the truck to see if they had been left behind. I was advised to file a claim for my missing items. I listed every item that was lost, along with the replacement value. I was sent a document to sign to settle the claim for $150. I had full coverage for my move, and paid for an additional $5000... read more

Business response:

Thank you for your patience throughout the claims process Beth. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Community Co... read more

Anonymouse T.

a year ago

DO NOT HIRE! bait and switch. quoted a flat rate fee then charged 2x the amount. Movers dropped our piano 4x! Yes I have the video proof smh. They all smelled like weed and 1 guy even dropped a blunt wrapper in my house! called for a resolution and Alfred could not provide any assistance on the bait and switch. get someone else, this company is a complete ripoff!

Business response:

Tim E.

a year ago

Unreal! This has been one of the worst moving experiences I have had. They were supposed to be at my place on Friday between 8 and 11. They called and asked if they could change it to 11 to 4. They showed up at 5. One moved complained non-stop. It took them so long they said they did not have time to deliver that night and it would be the next day. Next day they show up with 2 skinny lay kids. In 2.5 hrs they brought 5 items into the apartment then said they refused to bring anymore up until I paid another $923 on top of the... read more

Business response:

Tim, Your experience does not reflect the standard of professionalism and respect we uphold during our moving process. We sincerely apologize for any inconvenience this may have caused. Please allow us the opportunity to get a better understanding of your experience. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, Kindly include your Customer ID (CID) reference number or the phone number associated with your move.

Rob B.

a year ago

All my sons movers are horrible. The destroyed the home I was moving from as well as the home I moved to. When I went to file a claim, the customer service rep was terribly rude. The did likely $5000 worth of damage and we settled on $400. Simply horrible!

Business response:

Thank you for your patience throughout the claims process Rob. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.

Todd H.

a year ago

1. All my sons came out to my house to see my home in person in order to give me an accurate recommendation regarding # of PODs for shipment. 2. The estimator said 2 large PODs 3. When the packers from All My Sons were 1/2 packed on 2nd POD they informed me that my furniture would not fit into the 2nd POD. 4. We were upset and asked for some sort of a discount either on the 3rd POD order or labor associated with loading it. 5. They refused both requests and simply said it was an estimate. 6. After heated discussion t... read more

Business response:

We are sorry Todd. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.

April J.

a year ago

Sam is the most unprofessional person I've encountered since moving to this area. I initially reached out to All My Sons Moving for an estimate a few days ago and received an offer for a Black Friday discount if I booked with them. As most of you may know, Black Friday sales aren't just on Friday. I am a lady of a particular age and know that Black Friday sales sometimes begin the week of Thanksgiving and even extend until Cyber Monday. In an attempt to decide on the company I wanted to book for my move, I called All My Sons... read more

Business response:

Thank you for taking the time to share your experience April. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want t... read more