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6901-B Northpark Blvd., Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Three weeks ago we learned that my 98 yer old mother in laws assisted living center was closing down. We secured another facilty 3 miles away. My wife stated you are not going to move her heavy items as i has just some stints placed into my heart (all is great). I started to call around and only used google reviews as my only source of information on movers(first mistake) I called all my sons and stated I had 4 to 5 pieces of furniture and needed them moved by 17th of August. I was told no issues. We placed our 100 depos... read more
Business response:
Ed, we apologize for the unexpected cancellation and for the difficult situation this placed you and your mother-in-law in. We understand how frustrating and disappointing this experience was for you and your family. We sincerely regret the inconvenience, especially given the circumstances surrounding your mother-in-law’s move, the added physical strain on you following your heart surgery, and the extreme heat you endured that day. We also understand your frustration with receiving a response that may feel like nothing more ... read more
canceled the day of with no explanation terrible service would never do it again don't waste your time
Business response:
Keiarah, we sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised. We regret that the promise was unable to be fulfilled in this case. At All My Sons, delivering the best service and prioritizing our customers is a daily commitment. Once again, we apologize for failing to follow through. Thank you for your feedback; it will be essential in our ongoing improvements.
I scheduled a moved 5/29/2026 for 6/28/2026 and they told me they would be at my home by that morning 8:30-9 .Around 9 am , someone reached out to me and shared that they would be out around 12 pm , they they had staffing issues for the Fayetteville location therefore once the Raleigh staff finish a job they will come to Fayetteville to complete my move . Well at 12 , no one showed up but I received a call stated that they had to cancel , that no one would be able to come today and that they would refund me my money, I lost... read more
Business response:
Tomeka, We sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised. We regret that the promise was unable to be fulfilled in this case. At All My Sons, delivering the best service and prioritizing our customers is a daily commitment. Once again, we apologize for failing to follow through. Thank you for your feedback, it will be essential in our ongoing improvements.
My elderly parents used All My Sons in Greenville, SC and they charged my parents for 4 hours work even though they finished in two hours. They promised to refund the excess charge. Ten days Lester, hours on hold and no response. I would not use these movers! scammers!
Business response:
Andrew, We are sorry to hear about your parents’ experience and understand how frustrating it feels to be charged for more time than expected and then have difficulty receiving the refund that was promised. We know how important it is to have clear communication and timely follow-through when a billing concern has been raised. Please know that it was never our intention for your parents to feel they were overcharged or left without an answer. We would like the opportunity to review your parents' file, please reach out to our... read more
My wife and I just moved from Gastonia down to Inman, South Carolina. She discussed with Tommy the move in detail and also discussed how we had some furniture stored at a separate location which would need to be picked up. The truck they sent was not large enough. It only had just a couple of square left for the storage items left in the truck so moving the other materials was out of the question. They got to Inman and demanded to be paid or they wouldn't wouldn't unload and it would be another $900 from them to bring the ... read more
Business response:
Sam, We are sorry to hear about your experience and understand how upsetting it feels when your move does not go as expected, especially when there are concerns regarding the truck size, additional charges, and the handling of your belongings. Please know that it was never our intention for you to feel unsupported or concerned about the service provided. For any concerns regarding damaged items or property, please contact our Claims Department at 866-941-1849 so we can review and address your concerns. We sincerely apologize... read more
Do not give these people your credit card information. I paid for packers. Two of them spent all their time packing dishes that my wife told them not to pack. After they wasted a lot of time, they said they were out of packing paper and boxes they would have to leave. I was told packers would come back with the movers and finish packing. This was not true. I lived in a two-story house. All My SONS came to move me with a box truck. They quickly filled the box truck with about half my downstairs furniture and a few pieces of l... read more
Business response:
George, we apologize for the frustration caused by the issues you experienced with your packing and moving service. We understand how upsetting it feels to pay for packing assistance, expect your belongings to be fully prepared for the move, and then experience delays, incomplete packing, and challenges with the truck capacity that left you needing to arrange additional help. The experience you described, including concerns regarding the packing process, communication about completing the packing, the truck size provided, an... read more
Very dissatisfied with this company. They canceled my move just three days before my scheduled date, despite my booking well in advance. I had already invested significant time, money, and effort coordinating people and plans around that date. They were unapologetic and showed no concern for the major inconvenience they caused. I would never do business with this company. Offering a $150.00 credit doesn't come anywhere in the ballpark of the time effort and money.I invested in my originally scheduled date.
Business response:
Jessica, we sincerely apologize for the inconvenience caused by the cancellation of your scheduled move. We understand the time, effort, and arrangements that go into planning a move, and we regret the impact this had on your plans. This was not the level of service we intend to provide, and we understand your concerns regarding the timing of the cancellation and the resolution offered. Your feedback is important to us, and we are taking your feedback seriously as we continue working to improve our processes and customer exp... read more
I was very clear (to estimator and moving crew) about the large items I wanted to have moved. These were beds, furniture, desks etc. The movers filled the truck with boxes not intended for that house, and left most of the specified items behind. So now I'm stuck moving boxes to a storage unit, and furniture to my new home. My response from the company was a $100 discount. The owner "Mike" agreed that directions were not followed, but did not offer a respectable resolution.
I would strongly recommend against using this company. During my move on February 22, 2026, the movers damaged my solid wood West Elm dining table (original purchase price approximately $1,299), leaving a deep gouge in the tabletop. They also damaged a door in my rental property, resulting in a $150 charge from my landlord. I was also disappointed by the packing quality. Plates were wrapped in paper towels rather than proper packing materials, heavy pans were packed on top of glassware, and items were placed into boxes wit... read more
All My Sons Moving & Storage has a 4.4 star rating with 6,409 reviews.
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.