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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I strongly advise individuals considering this company to abstain from using their services. Do not provide them with a debit card. Instead, acquire insurance coverage directly from your insurance provider. I recommend reviewing my evaluations and, if possible, coordinating with other reviewers to consider a class action. It appears that the company does not prioritize the protection of your belongings.
I' ve moved 5 times over the past 50 years and All My Sons is the worst by a factor of ten. They were hired to pack, store and unpack for us. They left things at the house and we had to pay to get them back the next day. During the unpacking, they put many boxes in the wrong rooms even though they were clearly marked and then didn't unpack. It was a horror show.
I'm not one to usually post but I have to after this disaster with All My Sons Moving Company. AVOID THIS COMPANY LIKE THE PLAGUE. The most frustrating experience I've ever had with a moving company in my life. https://www.reddit.com/r/dfw/s/A1JRbV0Dt9 to read the entire beginning. Text is too long to vent my frustration. The day of the move: I get a call at 8:40 AM from the driver saying they are pumping gas and will be on their way. He calls me back at 9 AM saying they discovered that they have to go back to fill up on ... read more
Do not waste your time or money. Day before the move, told us they would be here at "12 noon around lunch time, but possibly earlier." No communication, so we called at 2, and that's when we were informed they had only just began unloading the move before us (we were the second). No communication again, so called at 4. We weren't told until then that the truck had broke down and they couldn't get another so they weren't coming that day where we would be the first move the following day and they'd be here at 8:30/9 in the mor... read more
Business response:
Cody, our apologies! Communication is key at every point of providing a great service. We are so sorry for the let down. We will be addressing these issues on a corporate level with the local team that was overseeing your move. Even if there is an issue outside of our control, and it effects our schedules, we must communicate effectively with our customers and ensure we have a concrete path forward towards a resolution. We sincerely apologize that we fell short here. Thank you for your feedback.
Would not recommend. After putting down a deposit I realized it only secured me for a specific date but not a specific time (which was very important to me) so I called to secure a specific time and was told they typically wait until a day or two prior but they would make an exception and reach out by the end of the day... I explicitly said I had to have a morning start time or would have to switch to a company that could guarantee that. I was assured it would be handled but never heard back. I reach out 2 other times and my... read more
Drive yelled at me demanding payment . Refuse to secure any of my furniture and making sure it doesn't get damaged with blankets cuz they said it smelled really bad and it smelled of urine yet where I lived in an apartment the management there was standing there and I asked him if he had smelt anything and he said no. So it was a professional act they put on. There's no way I would ever hire any of them. + Some of my items are now missing. My refrigerator was damaged on one side that wasn't there before they didn't put the r... read more
Terrible job. I used the in Gainesville and they ruined my headboard and damaged my refrigerator. Trying to get some damages is a nightmare. He said she said. I have pictures.
These guys were supposed to be here at 10 am After many excuses they got here at 6pm (8hours late) Said it would take 6-8 hours to do the move and I told them I'd been waiting all day so all night was no big deal now. Everything was in one bedroom, they moved the small stuff out and got my bed and dresser then told me they had to stop at 8pm so they couldent move anymore. When this was done I talked to someone there and they said I'll send them back out to get the small stuff (free of charge) We set that up and when the... read more
Awful, slow... took their sweet time. I paid way too much for them to move a very few items. They went over time in order make more $. I would give a zero but yelp wouldn't let me
Business response:
Cindy, we are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-971-2937. Thank you Again for the opportunity to better understand. Best regards, Jason Patterson Community Coordinat... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,856 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.