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All My Sons Moving & Storage

4.3

About this business

Location details

2400 Old Mill Road, Carrollton, TX, 75007, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.36,595 reviews
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Cindy M.'s profile image
Cindy M. 
rating
3 weeks ago

Awful, slow... took their sweet time. I paid way too much for them to move a very few items. They went over time in order make more $. I would give a zero but yelp wouldn't let me 

Business response:

Cindy, we are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-971-2937. Thank you Again for the opportunity to better understand. Best regards, Jason Patterson Community Coordinat... read more

Sheena F.'s profile image
Sheena F. 
rating
3 weeks ago

The movers were very nice; however, they seem to be new to moving. They didn't bring any tools even though I explained during scheduling some things would need disassembly. They asked me to borrow my tools. It took so long to take the bed apart because I didn't have an electric drill. They didn't have a plan for junking items and had to use my wagon for transit, and they dropped my items several times due to their loading of the dollies. I didn't elect to use any packing materials, but they charged $80 to wrap items that wer... read more

Business response:

Thank you for contacting us Sheena, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID reference number or the phone number associated with your move. ... read more

Cher H.'s profile image
Cher H. 
rating
a month ago

I have filed a Better Business Bureau report against this company. I am that upset. I will be sharing to everyone I know about their deceptive sales tactics. The movers who came to do the move were excellent. Polite, professional and positive. They are true ambassadors of excellence. They moved quickly, efficiently and carefully all at once. Unfortunately, they do NOT get a bonus each time we give a good review. That was a LIE and what I was told which is what sold me on the entire EXPENSIVE move. The ONLY reason why I did... read more

Business response:

Thank you for contacting us, Cher . We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your ... read more

Katrina N.'s profile image
Katrina N. 
rating
a month ago

We have moved over 10x as we were a military family-and this was by far the WORST experience ever moving. We did an online estimate where the estimator visually saw every item we had; all 4 bedrooms, 4 beds, all furniture, etc. They quoted us 2200 to move 10 miles and that was without packing the items. The day of the move they told us- oh no, we must have somehow deceived the estimate because they were only told 2 beds and it was only a partial move. They said there was no way they could move us for such a low price! By th... read more

Business response:

Mahvish, we are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-971-2937. Thank you Again for the opportunity to better understand. Best regards, Jason Patterson Community Coordin... read more

Chyna S's profile image
Chyna S 
rating
a month ago

The lead mover who was bilingual translated the other 2 crew person in spanish, I found him to be very, very lazy. He lingered through my belongings, marking on my containers with his marker while the other crew member worked very hard. He barely moved and worked. I oberved the lead crew member for the duration of 9 hrs. take advantage of doing nothing , while deliberately prolonging the time of moving and while ordering the other two crew to do all the moving. At one point, he commented a rude remark towards me, stating , ... read more

Business response:

Chyna, Thank you for bringing this to our attention. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 866-941-1849, be sure to include your Customer ID ref... read more

Rhonda O.'s profile image
Rhonda O. 
rating
2 months ago

This company should get "0" stars! Jerry spends aprox 30 min on the phone with us going over what we have & quotes us 4 guys & $2600-$3500 for a 2,400sqft home plus whatever we could get from our storage & they'll pack the kitchen & a few small items we have left. This is approx 3 wks prior to our move date. Jerry also tells us that the guys don't get paid travel time, but we pay mileage. That didn't sound right, but he assured us. Three days before we move, on a Fri afternoon, they contact us & tell us that this is an impos... read more

Colin D.'s profile image
Colin D. 
rating
2 months ago

This place had problems from the start. First of all be ready to pay around $139 and hour base with 15% Gas and they also try to sneak charge you an hour's pay of getting there and back (we are both located in Dallas). Aka one hour of actual work = $300+ of actual pay. Guys get there and we're messing around for 20 minutes and I mention we're only doing the big items. TVs, Tables, Couch, Bed - that sort of thing. For the first 30 minutes slog actual work they're wrapping small side tables and it required me to stop the mov... read more

Mary C.'s profile image
Mary C. 
rating
3 months ago

STAY AWAY!!!!!!All My Sons Moving was scheduled to move my entire house from McKinney to Celina Texas. They were in my old house for 5 minutes and had already broken a very expensive piece of raku. Then, as the day went on, they broke 2 more pieces of my art and one had mysteriously disappeared. I strongly do not recommend them! Stay away! They are horrible. To make matters worse, they wanted me to sign a document for reimbursement of $150.00!! I am reporting them to the BBB and sending their letter to my Attorneys. 

Andrew S.'s profile image
Andrew S. 
rating
4 months ago

while the movers were polite and tried to work efficiently, a small house move still took roughly 10 hours. While that was a bit annoying, the real problem is they damaged a piece of art and another is still missing. I filed a claim, and they offered $25. I think i would have been less upset if they just said too bad. Don't use them. 

Frequently asked questions about All My Sons Moving & Storage

How is All My Sons Moving & Storage rated?

All My Sons Moving & Storage has a 4.3 star rating with 6,595 reviews. 

When is All My Sons Moving & Storage open?

All My Sons Moving & Storage is open now. It will close at 9:00 p.m.