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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
DFW -- PLEASE BE VERY CAREFUL WITH ALL MY SONS MOVING & STORAGE I was personally there today while my daughter attempted to move out of her one-bedroom apartment using All My Sons Moving & Storage, and I am absolutely appalled by what I witnessed. My daughter scheduled this move back in June and had a confirmed 8:00 AM appointment. My daughter, her boyfriend, and I were there and ready to go. 8:00 AM came and went. 9:00 AM. No movers. 10:00 AM. Still no movers. She called and was told the movers were still finishing another... read more
Business response:
Lizzy, We are truly sorry to hear about your daughter's moving experience and understand how frustrating it feels to spend the majority of the day waiting for a scheduled move with limited communication and concerns about the service provided. Please know that it was never our intention for your daughter or your family to feel unsupported or dissatisfied with the moving process. We take your concerns regarding the delayed arrival, communication, charges, and overall service experience very seriously. We would appreciate the ... read more
Scammers. They scheduled us for a Wednesday move. Day of, they cancelled on us and said they could schedule us for the next day but the cost would increase because they charge a higher rate for Thursday-Sunday as well as other fees that were not agreed to before. We were put in a very difficult situation trying to find another mover so last minute. Very unprofessional and dishonest.
Business response:
Rachel, we sincerely apologize for the frustration and inconvenience caused by the cancellation of your scheduled move. We understand how stressful it must have been to have your move canceled on the day of service and then be presented with a higher rate and additional fees when attempting to reschedule. The experience you described, including the last-minute cancellation, unexpected pricing changes, and the difficult position of having to find another mover on short notice, is not the level of reliability or transparency w... read more
I chose All My Sons Moving & Storage based on a recommendation and was hopeful that my first experience with a professional moving company would make the process easier. As an older woman who is unable to lift heavy furniture, I specifically hired movers to handle the physical work. Unfortunately, my experience was extremely disappointing, and I would NOT recommend this company based on my experience. My primary concern was with one of the movers. Throughout the move, he was unprofessional and repeatedly made rude remarks a... read more
They're a bunch of scammed. Bait and switch. They bait you with a low price then hijack your stuff until you pay the exorbitant prices they charge you on destination. Buyer beware. Avoid this business at all costs!!!!
Business response:
Alex, we apologize for the concerns you experienced regarding your move and the frustration surrounding the pricing and payment process. We understand how important it is for customers to feel informed and confident throughout their moving experience, and we regret that your experience did not meet those expectations. We understand your concerns regarding the final charges and the communication surrounding your move. We recognize how stressful it can be when unexpected costs arise, and we appreciate you sharing your perspect... read more
THIS ENTIRE COMPANY IS A SCAM It doesn't matter how many people I talk to, or how many reviews I give, they simply do not care about the customer. DO NOT GIVE THEM YOUR MONEY For those interested in the whole story: All My Sons moving damaged my beloved antique desk beyond repair, dented my neighbors gutter with their truck, took 8 HOURS for a move that was supposed to be 3-4hrs, and in the end forced me to pay before releasing any of my stuff. I never write bad reviews but this company's lack of response to their poor ser... read more
I strongly advise individuals considering this company to abstain from using their services. Do not provide them with a debit card. Instead, acquire insurance coverage directly from your insurance provider. I recommend reviewing my evaluations and, if possible, coordinating with other reviewers to consider a class action. It appears that the company does not prioritize the protection of your belongings.
I' ve moved 5 times over the past 50 years and All My Sons is the worst by a factor of ten. They were hired to pack, store and unpack for us. They left things at the house and we had to pay to get them back the next day. During the unpacking, they put many boxes in the wrong rooms even though they were clearly marked and then didn't unpack. It was a horror show.
I'm not one to usually post but I have to after this disaster with All My Sons Moving Company. AVOID THIS COMPANY LIKE THE PLAGUE. The most frustrating experience I've ever had with a moving company in my life. https://www.reddit.com/r/dfw/s/A1JRbV0Dt9 to read the entire beginning. Text is too long to vent my frustration. The day of the move: I get a call at 8:40 AM from the driver saying they are pumping gas and will be on their way. He calls me back at 9 AM saying they discovered that they have to go back to fill up on ... read more
Do not waste your time or money. Day before the move, told us they would be here at "12 noon around lunch time, but possibly earlier." No communication, so we called at 2, and that's when we were informed they had only just began unloading the move before us (we were the second). No communication again, so called at 4. We weren't told until then that the truck had broke down and they couldn't get another so they weren't coming that day where we would be the first move the following day and they'd be here at 8:30/9 in the mor... read more
Business response:
Cody, our apologies! Communication is key at every point of providing a great service. We are so sorry for the let down. We will be addressing these issues on a corporate level with the local team that was overseeing your move. Even if there is an issue outside of our control, and it effects our schedules, we must communicate effectively with our customers and ensure we have a concrete path forward towards a resolution. We sincerely apologize that we fell short here. Thank you for your feedback.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,841 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.