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2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I have filed a Better Business Bureau report against this company. I am that upset. I will be sharing to everyone I know about their deceptive sales tactics. The movers who came to do the move were excellent. Polite, professional and positive. They are true ambassadors of excellence. They moved quickly, efficiently and carefully all at once. Unfortunately, they do NOT get a bonus each time we give a good review. That was a LIE and what I was told which is what sold me on the entire EXPENSIVE move. The ONLY reason why I did... read more
Business response:
Thank you for contacting us, Cher . We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your ... read more
The lead mover who was bilingual translated the other 2 crew person in spanish, I found him to be very, very lazy. He lingered through my belongings, marking on my containers with his marker while the other crew member worked very hard. He barely moved and worked. I oberved the lead crew member for the duration of 9 hrs. take advantage of doing nothing , while deliberately prolonging the time of moving and while ordering the other two crew to do all the moving. At one point, he commented a rude remark towards me, stating , ... read more
Business response:
Chyna, Thank you for bringing this to our attention. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 866-941-1849, be sure to include your Customer ID ref... read more
This company should get "0" stars! Jerry spends aprox 30 min on the phone with us going over what we have & quotes us 4 guys & $2600-$3500 for a 2,400sqft home plus whatever we could get from our storage & they'll pack the kitchen & a few small items we have left. This is approx 3 wks prior to our move date. Jerry also tells us that the guys don't get paid travel time, but we pay mileage. That didn't sound right, but he assured us. Three days before we move, on a Fri afternoon, they contact us & tell us that this is an impos... read more
This place had problems from the start. First of all be ready to pay around $139 and hour base with 15% Gas and they also try to sneak charge you an hour's pay of getting there and back (we are both located in Dallas). Aka one hour of actual work = $300+ of actual pay. Guys get there and we're messing around for 20 minutes and I mention we're only doing the big items. TVs, Tables, Couch, Bed - that sort of thing. For the first 30 minutes slog actual work they're wrapping small side tables and it required me to stop the mov... read more
STAY AWAY!!!!!!All My Sons Moving was scheduled to move my entire house from McKinney to Celina Texas. They were in my old house for 5 minutes and had already broken a very expensive piece of raku. Then, as the day went on, they broke 2 more pieces of my art and one had mysteriously disappeared. I strongly do not recommend them! Stay away! They are horrible. To make matters worse, they wanted me to sign a document for reimbursement of $150.00!! I am reporting them to the BBB and sending their letter to my Attorneys.
while the movers were polite and tried to work efficiently, a small house move still took roughly 10 hours. While that was a bit annoying, the real problem is they damaged a piece of art and another is still missing. I filed a claim, and they offered $25. I think i would have been less upset if they just said too bad. Don't use them.
I would not recommend All My Sons Moving based on my experience. 1 of the 2 movers who showed up had poor attitudes and were careless from the start. They were not careful handling my belongings, and several boxes arrived broken or damaged. Even some of my property was broken and mishandled during the move. Hiring a moving company is supposed to give peace of mind, but instead, this experience was stressful and disappointing. For $2000 I expected professionalism and respect for my belongings--unfortunately, I received neit... read more
Business response:
Brenda, We sincerely apologize for the stressful experience you had with your move. The careless handling of your belongings and the unprofessional behavior you encountered are not reflective of the standards we strive to uphold. We understand how upsetting it must have been to pay for a service that was supposed to provide peace of mind, only to receive the opposite. Please reach out to us at 844-971-2937 or wecare@allmysons.com with your Customer ID (CID) or the phone number used to schedule your move so we can review you... read more
I hired All My Sons for a move in July, and their movers dragged our furniture across the concrete (after being asked by my husband not to drag it on the ground) and then tried to cover up the road rash and missing chunks of wood by making our bed for us and covering it with bedding. The claims adjuster offered $100 for a $2,600 move and didn't apologize for the gross lack of basic care of our furniture. Hire someone else who actually cares to do a decent job and/or fix it when they massively screw up.
Business response:
Thank you for your patience throughout the claims process Brittany. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore ... read more
I wish I would have read these reviews before hiring All My Sons. When choosing them to move my furniture to storage, during a home renovation, the company asked if I wanted insurance to protect our furniture if it was damaged. I paid for this. After their team moved my items, we noticed a hole in our leather couch. All My Sons informed us that it only covered things if moved to their storage. This was never told to us. Their team was extremely rude and their Chief Customer Officer, Ed Finer, showed the same latch of c... read more
Business response:
Thank you for bringing this to our attention Brian. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID... read more
All My Sons Moving & Storage has a 4.4 star rating with 6,859 reviews.
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.