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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Never again. We were at a deadline to move out. They tried to cancel and reschedule. They were supposed to be here at 9 am. It is five thirty pm with no sign of them
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore ... read more
I have used this company 3 times before with no issues however during this last move they placed heavy boxes on top of other boxes which couldn't support the weight when they loaded my things into my storage unit. As a result, several items were crushed and broken. I have provided proof they were responsible and they refuse to compensate me for even a fraction of what was damaged. Some of these are one of a kind antique plates that can't be replaced. I was only seekikng $150 to replace the items I could and they denied my ... read more
Business response:
Thank you for your patience throughout the claims process Terri. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.
if I could I would give them--1. first of all, I did not hire them. I stay in the senior community, we had to move out then back in due to renovations. At the meeting they promised to pack and unpack everything. they did't. I have a bad back and shoulder. this moving aggravated it. the same was when I was moving back. the worse thing is that their storage was not accessible for us. they brought back my furniture infested with bedbugs. they don't answer to my claim. they ruined my antique lamp and offered me $8 for it 'to... read more
Business response:
Thank you for your patience throughout the claims process Elena. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.
-For a very small move, mostly boxes pre-packed, they never returned my $100 deposit or deducted it from the final balance. The move was within a 10-minute distance between two places in the Allen area. They did not inform me there would be an extra labor cost of $337, but they added that. Then, they tried to forcefully charge me for insurance that I had previously declined, and they also attempted to charge me for extra material that was not used. The only acceptable part was that the movers were polite and reasonable. Howe... read more
Business response:
Thank you for contacting us, Shazli. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Find a different moving company asap! we used All My Sons to move us to a different apartment in the same complex, and they tried to charge us $1,000. One of the workers talked on his cell phone instead of loading the truck. He didn't start loading the truck until he saw me loading it. The other one used their material without asking me or my wife. I had to monitor them and make them work because they were trying to waste time in order to make more money. They threatened to leave our belongings on the sidewalk if we didn't p... read more
Business response:
Bell, Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
This company is not only unfaithful but also violating Texas state law. They emailed me that they were having system error on their hand, but they are still refuse to give me full refund like they promised on email and keep declining dispute. I strongly suggest everyone who had similar case to report this matter to FTC so they can get investigation they deserve. Will force to call you because they will tell you to remove the review
Business response:
Yoo Lee, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Yoo Lee.
Wish I had read reviews beforehand. I've moved all over DFW and previously hired help through uhaul and rent a truck and it's NEVER been more than 4 hours for a 1 bedroom apartment. I was quoted 3 hours, everything was boxed and ready and it took SEVEN HOURS! I am extremely disappointed with this service AND the movers were in such a hurry to leave they left 4 things, including a washer & dryer, at the old unit and had to turn around. When I called and told him that he yelled MFer on the phone with me. Please DO NOT u... read more
Business response:
Thank you for telling us about your experience Courtney. Your feedback matters, and we genuinely apologize that we fell short. At All My Sons, providing an exceptional service is our top priority always. Moving can be stressful even when all goes well, so customer service is so important. Feedback like this is essential for improving our service at All My Sons Moving and Storage. Please give us the chance to work with you so we can understand, in depth, where we fell short. Reach out to us via email at wecare@allmysons.com o... read more
Worst moving company I have ever hired. They quoted us 3 hours to move us out of a 1400sqft apartment into a 2 story home 5 mins down the road. It took them 8 hours to complete this move. What's crazy is that I packed everything before they got there and I took over about 1/4 of the boxes before the actual move. They charged us before they even finishing the move and charged us 4X the amount they quoted us. The guys were slow and wrapped and taped things like I've never seen before. Wrapping things we clearly told them we we... read more
Business response:
Thank you for telling us about your experience Lanna . Your feedback matters, and we genuinely apologize that we fell short. At All My Sons, providing an exceptional service is our top priority always. Moving can be stressful even when all goes well, so customer service is so important. Feedback like this is essential for improving our service at All My Sons Moving and Storage. Please give us the chance to work with you so we can understand, in depth, where we fell short. Reach out to us via email at wecare@allmysons.com or ... read more
Wish I could give zero stars! I hardly leave reviews but this company is horrible! The sales team lied about the price and the time of arrival. Then the movers came in in the morning instead of afternoon. They were crew of three. They were extremely slow as if they were dragging the time to exceed the 6 hours. 2 BR Apt. cost about $550 over the quoted price including all the stupid discounts they provided. Also,
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,839 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.