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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
DO NOT USE THIS MOVING COMPANY!! In Aug 2024, a simple 1-bedroom apartment local (5-mile) move turned into a nightmare including missed 4-hr window for service, very slow crew, and damages to a new sofa and new mattress. There was no packing, no glassware and no electronic gear involved - just 6 pieces of furniture. A 2nd crew had to be sent by local AMS office to assist the initial crew with getting this done. To make matters even worse, despite pictures of the damages which were incurred in front of me and family as th... read more
Business response:
James, Thank you for your patience throughout the claims process (Customer first name). We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
They will scam you out of every penny and hold your property hostage in the truck until you pay the amount that is 4x the pricing I was quoted.
Business response:
Thank you for contacting us, Stephen. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
I absolutely do not recommend this company. They took advantage of me by charging me about $2,600 which included a little over $400 for gas. My move was only 6 miles from old apartment to new apartment). The move included 3 men and a 8 hour job from 3rd floor to the 3rd floor for a 1 bedroom apartment. The men complained about me being on the 3rd floor but that was clearly stated in my quote. It was a horrible situation. I ended up moving again 8 months later. I then choose a different company (Firehouse Movers). They were... read more
Business response:
Sarah, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Sarah.
This moving was not good. We moved on 5/24/2024. The people on phone seemed nice enough and offered an Affirm option to pay for the move. We moved from a 1k sq ft apartment to another that was just a quarter block away on same street. People on phone all said 2 hour min but when we got Affirm option it said 6 hour min. I can understand somewhat to help make sure you're not undercharged but still. The day of move they arrived late in the afternoon which the moving company sent 3 guys which 2 of them were on first move day and... read more
Business response:
Thank you for contacting us, Jonathan. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mov... read more
The initial contact was professional seemed genuine and very easy BUT the day of my move was just the exact opposite they told me I was second move of the day (super) the driver called me when he was 30 minutes out and said he was on his way an hour later no show so I called only to be told they didn't know who called me and it must have been a mix up..(Basically I'm crazy and imagined the phone call) So I waited another 5 hours the last move of the Day we get to my storage unit and they are closed had to leave my belongin... read more
Business response:
Hello Kimberly, Thank you for taking the time to share your feedback. We recognize that we did not meet your expectations, and we sincerely apologize for any inconvenience or frustration caused. We strive to provide clear communication with our customers! This falls short of our commitment to excellence. We would love the opportunity to fully understand the details of your experience. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Please kindly include Customer ID (CID) referen... read more
My move from Texas to Kansas was staffed at the origin with young and inexperienced movers. The result was they broke the legs of my antique dining table and a side table before the items were even loaded on the truck. Neither item would be usable until repaired. Fortunately (I thought) I bought $12,000 of supplemental insurance to protect my belongings. I had both items repaired in Kansas at an out of pocket cost of $1,500. The All My Sons offer of reimbursement? A ridiculous $400. Based on my experience, I cannot recommend... read more
Business response:
Ian, We appreciate your feedback and apologize for any inconvenience caused. Your input is essential to us as we aim to constantly improve our services. We are genuinely concerned about the damages you mentioned and would like to investigate this matter further to better understand the specifics. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us directly at 844-238-8715. Please include your Customer ID (CID) reference number or phone number associated with your move. Your... read more
Do not use ! Whatever price they quote you will not be the final price. The customer service manager in Tempe has accused my wife of being a liar and hung up on us. Worst moving company I have ever dealt with.
If I could give negative stars...I WOULD!! My daughter reserves these people to move her into her first apartment by herself. She paid a deposit for them to move the 20 boxes she had from one place to her new place which was literally half a mile away in the same vicinity. Should have taken them an hour AT MOST!!! Instead...we spent the ENTIRE DAY waiting, and waiting, and waiting for them. She called and called and called....was told they were on their way, then they didn't know where they were, then the manager couldn... read more
With over 1000 BAD reviews, and an overall 1 star rating, shame on me for not looking at Yelp first. I highly advise you to stay away from this company. They sent me 3 kids to move my small 1900 sq ft home. There was no leadership, no mature adult aggressively leading the team to move fast, all these kids did was laugh and chat and use my bathroom. The company sounds great at the beginning when they quote you small, but in the end, they get you with hidden charges and fees. I was charge $412 for Saran Wrap, $200+ for gas... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,857 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.