This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
STAY AWAY!!!!!!All My Sons Moving was scheduled to move my entire house from McKinney to Celina Texas. They were in my old house for 5 minutes and had already broken a very expensive piece of raku. Then, as the day went on, they broke 2 more pieces of my art and one had mysteriously disappeared. I strongly do not recommend them! Stay away! They are horrible. To make matters worse, they wanted me to sign a document for reimbursement of $150.00!! I am reporting them to the BBB and sending their letter to my Attorneys.
while the movers were polite and tried to work efficiently, a small house move still took roughly 10 hours. While that was a bit annoying, the real problem is they damaged a piece of art and another is still missing. I filed a claim, and they offered $25. I think i would have been less upset if they just said too bad. Don't use them.
I would not recommend All My Sons Moving based on my experience. 1 of the 2 movers who showed up had poor attitudes and were careless from the start. They were not careful handling my belongings, and several boxes arrived broken or damaged. Even some of my property was broken and mishandled during the move. Hiring a moving company is supposed to give peace of mind, but instead, this experience was stressful and disappointing. For $2000 I expected professionalism and respect for my belongings--unfortunately, I received neit... read more
Business response:
Brenda, We sincerely apologize for the stressful experience you had with your move. The careless handling of your belongings and the unprofessional behavior you encountered are not reflective of the standards we strive to uphold. We understand how upsetting it must have been to pay for a service that was supposed to provide peace of mind, only to receive the opposite. Please reach out to us at 844-971-2937 or wecare@allmysons.com with your Customer ID (CID) or the phone number used to schedule your move so we can review you... read more
I hired All My Sons for a move in July, and their movers dragged our furniture across the concrete (after being asked by my husband not to drag it on the ground) and then tried to cover up the road rash and missing chunks of wood by making our bed for us and covering it with bedding. The claims adjuster offered $100 for a $2,600 move and didn't apologize for the gross lack of basic care of our furniture. Hire someone else who actually cares to do a decent job and/or fix it when they massively screw up.
Business response:
Thank you for your patience throughout the claims process Brittany. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore ... read more
I wish I would have read these reviews before hiring All My Sons. When choosing them to move my furniture to storage, during a home renovation, the company asked if I wanted insurance to protect our furniture if it was damaged. I paid for this. After their team moved my items, we noticed a hole in our leather couch. All My Sons informed us that it only covered things if moved to their storage. This was never told to us. Their team was extremely rude and their Chief Customer Officer, Ed Finer, showed the same latch of c... read more
Business response:
Thank you for bringing this to our attention Brian. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID... read more
This company is a total scam. Don't waste your time or money. We booked a simple move (one floor down) which would have been their easiest of the day. We confirmed - they took a $100 deposit for the time slot (8:30-9:30 am, first move of the day)... that time came and went. We called the main number, no one answered. It has an automated message that literally just says: "We'll text you!" (They don't.) And then we found an operations number... that lady "Sarah" told us: "Oh, so sorry, the movers got 'confused' and went to som... read more
Business response:
John, we sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised, and we regret that we fell short in this case. We also apologize for the delay in processing your refund and understand how frustrating that must have been. At All My Sons, delivering the best service and prioritizing our customers is a daily commitment, and your feedback will be essential in helping us improve. Best regards, Marie Senghore Community Coordinator
Absolutely non-responsive. Asked for a quote three times to move a dresser and a bed. No quote. No reply. Nothing. I wanted to use a local company in my town but they apparently don't want my business. Not worth the hassle.
Business response:
We’re very sorry to hear about your experience. This is not the level of communication we strive to provide, and we sincerely apologize for not getting back to you. We value every customer and your feedback will be shared with our team to improve our responsiveness. Once again, we apologize for any inconvenience you’ve experienced, and we thank you for bringing this matter to our attention. Best regards, Marie Senghore Community Coordinator
Terrible customer service. Thieves. Avoid at all costs. Reported to the BBB. 70" TV and a Milwaukee tool set just don't grow legs and disappear.
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, thank you ... read more
If I could give this company a zero, I would. My father is a combat veteran, senior citizen and on a fixed income. They quoted one price and then charged triple that for moving a bed, some boxes, a couch and a table 4.1 miles away!! They used bait and switch tactics by loading everything up, and THEN having you sign paperwork, where they disclose a fuel charge, surcharge and who knows what else. Who in their right mind is going to say take all of it off the truck and leave? At that point, they know they have you!!! They unlo... read more
Business response:
Thank you for contacting us, Allison. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,857 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.