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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Tied bookshelves together and did not wrap bottoms. Dragged across floor. They arrived broken in half and shredded and gouged. Movers whined that if I filed a claim they would not be called back for more jobs. When I stated they destroyed all SEVEN and they are responsible, they started making nasty smartass comments while bringing more items in. One of them said my bookshelves were junk anyway. They were rude to my boyfriend who was trying to direct them so they wouldn't ruin anything else. They had the NERVE to try and sol... read more
Business response:
Thank you for your patience throughout the claims process Christine. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore ... read more
Save yourself time and money. I used them 7 years ago to move a one bedroom apt from Plano to Grapevine Texas. I reserved a first time slot 6 weeks in advance. My movers didn't show up until 4:30 pm worn out and exhausted. They saw my boxes and started cussing in Spanish. They took forever to get the truck loaded and charged me for excessive rolls of tape and packing materials. I wanted to cancel the job but corp said they were fine. They bumped me for some rich lady and I got men who were so exhausted they should have gone... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
Scammers.... do not use this company .. they over charged what they said it would cost , they add disposal fee when nothing was disposed of.. they sent 2 workers out 1 worked while the other guy did nothing but stand around talking to different girls on his phone so made time take longer which was running up my bill ! the guy on the phone came to me throughout the moving to keep putting a ipad in front of me telling me to sign explaining nothing cus he was still on phone talking he did say this ain't the amount so money will... read more
Business response:
Thank you for contacting us, Sabrina. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
Don't use this company if you want the things you're moving. What the didn't steal, the broke! They took every packed tote and just stuck things wherever. I pa
Business response:
Sharon, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or ... read more
Wish I would've read the reviews beforehand. The 2 movers I had were good no issues with them. The problem was the final bill. My move was 7 miles and the charge was $142 for fuel. That charge plus the travel was $301 by itself. I was actually shocked once I checked my bank statement and had to go back and review the charges. With tip this 7 mile move came out to $1,013. Ridiculous!!! Never again!!!
Business response:
Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank y... read more
I've moved all over the country and have used moving companies numerous times. All My Sons is the most unprofessional business I have ever come across. I used their service to move to Downtown Dallas in September of last year. They were late, slow, broke my furniture and also engaged in fraudulent business practices. I have filed a complaint with the BBB and I am in the process of reporting them to the appropriate Federal Motor Carrier Safety Administration. Do not use this company for moving services.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
This company is absolute garbage. DO NOT USE THEM! I never leave reviews for things but this experience made me. hidden fees are ridiculous. was charged 219 dollars for gas when we went 5 miles down the road. was 218 an hour for movers. they were slow on purpose. overweight and complainging the entire time. 2 didnt even apeak english and i had to use a translator. the one guy who did speak english couldnt even communicate with them either. my boxes were taped and ready and they wasted time taping them again for litterally no... read more
Business response:
Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank y... read more
Poor service, broke several items including the fixtures for the washer and dryer. Went to check the place I moved out of and found tons of screws, bolts, and nuts on the floor. They had to have come from the furniture but why wouldn't they notice the parts won't fit together if you don't have the correct parts? It's like they got three quarters of they through the move and just left.
Business response:
Ross, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the... read more
Grace was my first contact in the call center and was Fabulous!!! First of all, Quote was Not explained appropiately and ended up being much more than expected. And, yes, I realize prices have gone up since last move almost 5 years ago. Sent 2 men and seemed slower than my previous moves over the years. All boxes were marked and I am sure they were tired, but everything wasn't even put in appropriate room, which will cause wasted time to rearrange and put away. Will not use again and Do Not recommend. I do suggest to plan y... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,855 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.