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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Don't use this company if you want the things you're moving. What the didn't steal, the broke! They took every packed tote and just stuck things wherever. I pa
Business response:
Sharon, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or ... read more
Wish I would've read the reviews beforehand. The 2 movers I had were good no issues with them. The problem was the final bill. My move was 7 miles and the charge was $142 for fuel. That charge plus the travel was $301 by itself. I was actually shocked once I checked my bank statement and had to go back and review the charges. With tip this 7 mile move came out to $1,013. Ridiculous!!! Never again!!!
Business response:
Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank y... read more
I've moved all over the country and have used moving companies numerous times. All My Sons is the most unprofessional business I have ever come across. I used their service to move to Downtown Dallas in September of last year. They were late, slow, broke my furniture and also engaged in fraudulent business practices. I have filed a complaint with the BBB and I am in the process of reporting them to the appropriate Federal Motor Carrier Safety Administration. Do not use this company for moving services.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
This company is absolute garbage. DO NOT USE THEM! I never leave reviews for things but this experience made me. hidden fees are ridiculous. was charged 219 dollars for gas when we went 5 miles down the road. was 218 an hour for movers. they were slow on purpose. overweight and complainging the entire time. 2 didnt even apeak english and i had to use a translator. the one guy who did speak english couldnt even communicate with them either. my boxes were taped and ready and they wasted time taping them again for litterally no... read more
Business response:
Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank y... read more
Poor service, broke several items including the fixtures for the washer and dryer. Went to check the place I moved out of and found tons of screws, bolts, and nuts on the floor. They had to have come from the furniture but why wouldn't they notice the parts won't fit together if you don't have the correct parts? It's like they got three quarters of they through the move and just left.
Business response:
Ross, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the... read more
Grace was my first contact in the call center and was Fabulous!!! First of all, Quote was Not explained appropiately and ended up being much more than expected. And, yes, I realize prices have gone up since last move almost 5 years ago. Sent 2 men and seemed slower than my previous moves over the years. All boxes were marked and I am sure they were tired, but everything wasn't even put in appropriate room, which will cause wasted time to rearrange and put away. Will not use again and Do Not recommend. I do suggest to plan y... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Everything was completely wrong. The movers were AWESOME!!! Aaron/Eric was rude and mean. Told the movers just to leave our stuff on the curb cause they wanted them to pick up another job. The quoted us 249$ with a 100$ deposit. Came out to be $$515. Look elsewhere they're not a good company to go with.
Business response:
Thank you for taking the time to share your experience Zemana. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any... read more
This moving company is a scam. I wish I had time to review this crap of a company. I was quoted a price for a simple move of bedroom furntiture. from one location to another for 15 miles. When they arrive to the destination with my furniture they invoiced me a price that was 85% higher. Yes 85%. When I called to discuss the charges the manager named Doug didn't want to honor the quote and laughed while hanging up. I'm a veteran and integrity and honesty goes along way with me. IAM NOT A DISGRUNTLE CUSTOMER. PLEASE STAY AWAY... read more
Business response:
Frederick, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your ... read more
Be warned - the nicest people on the phone... The worst communication and dependability on the day of our move! The noon arrival promise...turned out to be 5:15 PM. ' "Sorry, sorry" seems to be a word they use frequently. When they brought the boxes in at the destination, the boxes labeled " Fragile" with padded wrapping, after a 30 minute drive, had broken dishes. Oh, their review comments make you think they care, and want to improve. Clearly they don't. Check other review sites, they are not good.
Business response:
Thank you for bringing this to our attention Todd. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID)... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 6,595 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.