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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Moving 15 furniture pcs. 8 miles. no packing needed. Bedroom set, 2 small sofas, tv, 3 pictures. They charged me $1440 for $700 estimate and would not unload until I signed. They destroyed hand made dresser and 100 year old table moving them 50' to living room. Pushed dresser off ramp. Any company but this
Business response:
Thank you for bringing this to our attention Fred. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID)... read more
If you are on a budget or facing a recent layoff, I would recommend considering other options before booking here. I reached out to the company looking for a quick move due to my situation and mentioned my budget constraints. I appreciated their prompt response but was disappointed when, after taking my deposit, I didn't receive a callback as promised within 30 minutes. As my move date approached, I attempted to check on my appointment time. Without consulting my availability, they proceeded to book my appointment. When I i... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inco... read more
This is a terrible company. Don"t use them. My experience is similar to other one star reviews, so the details would be redundant. You'll really be in trouble if the movers break or damage your belongings. They are rude and evasive and make it as difficult as possible to collect on the claim, even if you've purchased moving insurance as part of your package. Don't expect any satisfaction from the claims department. Take the time to find a company that stands behind their promises and service. This is not it!!
Business response:
Thank you for reaching out. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you again for your time. Best regards, Marie Senghore Community Coordinator
I should have read the reviews. they are charging 18% for the fuel. what BS is that and they do not state that boldly in the quote so that you wont find out until the move is done and your stuff is on their truck. they claim i was informed BS. I should have got a U-Haul and hired people to help instead of this Rip off company. Value is trash with this company. I can literally copy and paste what someone else wrote here few days ago and I wont be wrong. $156 in materials $209 for fuel for a 20 mile move (Garland to Princeton ... read more
Business response:
Thank you for contacting us, Michael. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
This is the worst company I've ever hired to move. Not clear upfront on fees. Overcharging on fees. Like how is 2 cardboard boxes equal $40? Shrinkwrap $50??? Tape. Another $47!!! Give me a break. Movers were slow and inefficient. Took 30 min to pay them mid move and added 15 min at end. Why wasn't my time reduced by 45 min. Job should've been done in 3 but took over 4. Also, I'm just realizing they left one of my paintings on the wall at my old place. Stay away from this company.
Business response:
Thank you for contacting us, Lonnie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
Tied bookshelves together and did not wrap bottoms. Dragged across floor. They arrived broken in half and shredded and gouged. Movers whined that if I filed a claim they would not be called back for more jobs. When I stated they destroyed all SEVEN and they are responsible, they started making nasty smartass comments while bringing more items in. One of them said my bookshelves were junk anyway. They were rude to my boyfriend who was trying to direct them so they wouldn't ruin anything else. They had the NERVE to try and sol... read more
Business response:
Thank you for your patience throughout the claims process Christine. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore ... read more
Save yourself time and money. I used them 7 years ago to move a one bedroom apt from Plano to Grapevine Texas. I reserved a first time slot 6 weeks in advance. My movers didn't show up until 4:30 pm worn out and exhausted. They saw my boxes and started cussing in Spanish. They took forever to get the truck loaded and charged me for excessive rolls of tape and packing materials. I wanted to cancel the job but corp said they were fine. They bumped me for some rich lady and I got men who were so exhausted they should have gone... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
Scammers.... do not use this company .. they over charged what they said it would cost , they add disposal fee when nothing was disposed of.. they sent 2 workers out 1 worked while the other guy did nothing but stand around talking to different girls on his phone so made time take longer which was running up my bill ! the guy on the phone came to me throughout the moving to keep putting a ipad in front of me telling me to sign explaining nothing cus he was still on phone talking he did say this ain't the amount so money will... read more
Business response:
Thank you for contacting us, Sabrina. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
Don't use this company if you want the things you're moving. What the didn't steal, the broke! They took every packed tote and just stuck things wherever. I pa
Business response:
Sharon, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,852 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.