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All My Sons Moving & Storage
- Movers
- Raleigh, NC
About this business
Location details
7417 ACC Blvd., Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
For starters they showed up late and it devolved from there. A year ago, I thought we would work with a local company for better results. One of the movers showed up in rubber slippers, the other was a skinny girl who "passed our tests", the other was the "foreman", but he had no driver's license to show when I requested to see it. When they took a break in front of our place and started smoking weed our neighbors were concerned. We tried to get through it despite this great beginning... they broke my 80" television, brok... read more
Updating your add that I reached out to the email provided and have received no response for over 10 days. Beware!!! This company is happy to call and contact you when they want your money, but when it comes time to be accountable for their actions, they're nowhere to be found and extremely difficult to get ahold of. We experienced unacceptable behavior like this throughout our disastrous moving experience.
Business response:
Emily, It seems there might have been some sort of miscommunication. Our sincere apologies, we regret any inconvenience this may have caused. To ensure we address your concerns promptly, please reach out to us at 844-971-2937. Thank you for your patience and understanding. Sincerely, Jason Patterson Community Coordinator
This is, without a doubt, the worst service you could possibly hire. Look for another option--or better yet, rent a truck and move with help from family and friends. These movers charge by the hour and only sent two people, which resulted in the move taking 10 hours--and I'm not exaggerating. Ten hours to complete a move just 20 minutes away, even though we had everything fully disassembled, packed, and ready to go. On top of that, the truck took nearly two hours to arrive at the new location, with no explanation provided. W... read more
Business response:
Edwin, We’re truly sorry to hear about your disappointing experience. What you’ve described does not meet the standards of care, efficiency, or professionalism that All My Sons Moving & Storage promises its customers. We understand how frustrating it must have been to face unexpected delays, damage to your belongings, and a lack of communication throughout your move. Please contact our customer care team directly at 844-971-2937 or wecare@allmysons.com so that we can review your move in detail, address any damages, and work ... read more
A one star is being generous. I had the worst experience using All of My Sons. They damaged and broke multiple pieces of my furniture. Tried to run up the clock with breaks instead of working hard and doing their job. I would not recommend them to anyone.
Business response:
We sincerely apologize for the terrible experience you had with your move. The damage to your furniture and the slow, unprofessional behavior you encountered is unacceptable and not the level of service we strive to provide. Please reach out to us at 844-971-2937 or wecare@allmysons.com with your Customer ID (CID) or the phone number used to schedule your move so we can review your charges, damages, and overall experience in detail. Your feedback is very important, and we want the opportunity to make this right. Best regard... read more
I am mortified that I referred All My Sons moving and storage to my neighbor, a lady in her 70's, who needed help to finish boxing and moving her 3-bedroom home. They arrived and took 4 hours (and her $800) to move less than 1/4 of a 26-foot truck, then told her their time was done, and she'd need to pay another $400 to finish loading the truck. When she said that was more than she could afford, they wouldn't do any more for her. They also told her they'd charge her less for additional boxes if she gave them a good tip. Wh... read more
Business response:
Thank you for contacting us, Sandi. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
I was finally offered a $200 settlement with a threat that that was as good as it was going to get. They took apart furniture, didn't put it back together. They didn't take all the furniture. They required payment before they would unload (unlawful in NC). The fact that I had to rent a U-Haul to get the remaining furniture, take time out of my schedule to haul it to the new place and get help moving the furniture, was way more than the $200 they offered. They have now ghosted me. So VERY disappointed that they can't follow t... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
A terrible experience. The movers were not experienced, and the manager was downright insulting. They blamed ME for having more items than they expected--and REFUSED to move all of it. I ended up spending several hundred dollars and hours of labor to finish the move myself. ABSOLUTELY unacceptable service for a substantial price.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
I hired All My Sons to move me, the only thing they had to move were 6 pieces of furniture. I wrote on a google review that they were efficient and polite, and they were....i did get moved. What I want to add is they were careless. I stood on my balcony as they were loading stuff and watched a box that was used to carry things down in, should never have been used. They were in a hurry and didn't care. They packed this box with furniture and a floor to ceiling mirror on the side. when the lifted out a piece of furniture the ... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore ... read more
Avoid this company. I booked an afternoon move, and was told movers would arrive between noon and 3pm. We were moving my mom from a 1 bedroom apartment to an older community. The only things to move were boxes and a mattress. When I booked this move I was very clear we were not allowed to move after 8pm (shouldn't be a problem with a noon-3pm move). At 3pm I contact the movers, again at 4pm. At 4:15pm I get a text says "movers didn't show? we are free for an emergency same day move." I call the company and they say mo... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 6,835 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.