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All My Sons Moving & Storage
- Movers
- Raleigh, NC
About this business
Location details
7417 ACC Blvd., Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I was finally offered a $200 settlement with a threat that that was as good as it was going to get. They took apart furniture, didn't put it back together. They didn't take all the furniture. They required payment before they would unload (unlawful in NC). The fact that I had to rent a U-Haul to get the remaining furniture, take time out of my schedule to haul it to the new place and get help moving the furniture, was way more than the $200 they offered. They have now ghosted me. So VERY disappointed that they can't follow t... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
A terrible experience. The movers were not experienced, and the manager was downright insulting. They blamed ME for having more items than they expected--and REFUSED to move all of it. I ended up spending several hundred dollars and hours of labor to finish the move myself. ABSOLUTELY unacceptable service for a substantial price.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
I hired All My Sons to move me, the only thing they had to move were 6 pieces of furniture. I wrote on a google review that they were efficient and polite, and they were....i did get moved. What I want to add is they were careless. I stood on my balcony as they were loading stuff and watched a box that was used to carry things down in, should never have been used. They were in a hurry and didn't care. They packed this box with furniture and a floor to ceiling mirror on the side. when the lifted out a piece of furniture the ... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore ... read more
Avoid this company. I booked an afternoon move, and was told movers would arrive between noon and 3pm. We were moving my mom from a 1 bedroom apartment to an older community. The only things to move were boxes and a mattress. When I booked this move I was very clear we were not allowed to move after 8pm (shouldn't be a problem with a noon-3pm move). At 3pm I contact the movers, again at 4pm. At 4:15pm I get a text says "movers didn't show? we are free for an emergency same day move." I call the company and they say mo... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
The WORST move experience ever! Movers were 1.5 hours late, and one showed up high. They took 3.5 hours to wrap 1.5 rooms of furniture that are going to storage! This whole move should have taken 2-2.5 hours. Do not use this company!
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Had no problem taking payment and not showing up! Moving day came and nobody showed!!
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
This was the worst experience with movers. Despite multiple confirmations prior that All My Sons would be at our CT house on the contract date, they didn't show up. We called multiple numbers to figure out what was happening. Hold times were over 30 minutes long. We finally got in touch with our move coordinator Ron and he told us a crew was actually on the way. To be more sure, we eventually reached a Hartford, CT office employee that told us that our move was now being coordinated by the Stratford, CT office. Bruce f... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
All My Sons was the first moving company I had hired, and I would never use them again. At first, they seemed on top of scheduling, but started calling asking to add people to the crew, saying it would cut down significantly on the time needed to move, so I agreed. The crew was given bad instructions from the intake phone call (they were told, apparently as a joke gone bad, there was a grand piano to move...there was not). They arrived an hour after they were scheduled to start. I was quoted an estimated amount of time for t... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
No initial inventory taken, so no sign-off for goods received. Three items not delivered (maybe not loaded on truck). No receipt received for final payment for move. Everything seemed rushed, careless. Would not recommend this company for your move.
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon. Best regards, Marie Senghore Community Coordinator
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,106 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.