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All My Sons Moving & Storage
- Movers
- Raleigh, NC
About this business
Location details
7417 ACC Blvd., Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I hope this will prevent others from dealing with this company. This is an ongoing dispute and I think it's important to know what they did, how they have declined to resolve it and the legal actions I've begin to take. These people negligently destroyed several pieces of furniture, had me sign something to limit their liability, & worse of all, tried to commit fraud on my credit card . I have videos of them dropping my items, stalling and on their phones during my move. The movers of video stating the other one was purposel... read more
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, thank you ... read more
DO NOT USE THIS COMPANY Poor service, damaged property and no willingness to work with customers.
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
COMPLETELY DISHONEST ABOUT PRICES, DO NOT TRUST THEM Firstly, their agent quoted our move to be only 600 dollars maximum and then charged my wife over 1200 dollars after our move. When we asked the team leader of our movers he laughed and told us "our agents will tell you whatever you want to hear to get your business and you should have expected a move to be well over 1000$" Which is an absurd thing to do to your customers and put my wife and I in a hot-spot this month financially. They are a dishonest business in this reg... read more
Business response:
Thank you for contacting us, Paul. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
I requested help moving out from 1 hotel to another. I was already packed up....just needed transport + unload. I am a seventy+ yrs.old senior with disabilities. This company put me at end of day.(#1) Gave 2 inexperienced guys who didn't want to load, work, lift...nothing. (#2). One youth kept following me with a contract I had not read. I was under time constraints--therefore, he refused any help until I signed w/o.prior reading. (#3) Then company arrived at destination, claimed I was not available--& left. All My Sons t... read more
Business response:
Alison, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand.
I used All My Sons 3 years ago to move from a 3 BR house to an apartment. Had no trouble with them then. I used them about a month ago to move to another apartment, about a mile away, no appliances, no stairs at either location, and the experience was not the same. I've waited till now when I've calmed down some to post a review. My scheduled time was 12-4. I thought that meant that's when I would move. My bad, but I called close to 12 and was told their earlier job was running a bit over but that they'd call me. I ... read more
Business response:
Catherine Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you for your time. We look forward to hearing from you soon!
Horrible. Caused $8,000 worth of damage. They packed dishes, handmade art, and furniture with no protection. Manager John refused to resolve the situation claiming company isn't liable.
Business response:
Taylor, It is never our commitment to allow any items to be damaged. We take great pride in our work and understand that the possessions our customers entrust us to handle are valuable and, in many cases, hold sentimental value Moving can be stressful, even at the best of times, and it is our responsibility to alleviate that stress. Please accept our sincere apologies for the inconvenience this has caused. Contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or t... read more
I REPEAT DO NOT RECEIVE ANY SERVICES FROM ALL MY SONS!! I Recently, received a service from them.The training and hospitality is below average. The staff is rude, slow, overworked, and by their actions shown they're not properly trained. The staging of how they sat all of our items, outside the truck prior to departure indicated that All My Sons didn't care to properly training their staff. The staff arranged boxes first, furniture, and 2 tvs in between, with heavy mattresses wherever they could fit them. They took over 4 ho... read more
Business response:
Kristen, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand.
beware!!!!!! worst ever!!!! they moved my nephew and broke his 75"tv and cracked the corner of their floor to ceiling mirror and only paid $150.00 for all this damage! do not ever have this company move any of your stuff unless you want to deal with broken furniture & electronics and then the company fights you to repair or replace them. trust what i am telling you
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Laura, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for the opport... read more
DO NOT USE THIS COMPANY A friend asked me to help him move some small boxes, as he was having All My Sons do the large items. I was concerned when they first showed up, but some hiccups are expected so we didn't think much of it. Concern eventually turned to complete shock. They: - showed up late claiming they were lost in an apartment complex with 6-foot numbering in clear view, then billed for their delay - only 2 of the 3 people worked, the other was on their phone - padded the hours - claimed they could handle anything... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 6,835 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.