This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- Raleigh, NC
About this business
Location details
7417 ACC Blvd., Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
These movers are a rip off. They charge an hour for the drive to your house and then no matter how long it takes. In my case 15 minutes they charge for 30 min. plus a bunch of misc fees. The movers themselves do a great job but the billing that they don't tell you about is terrible.
Business response:
Rebecca, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're gratefu... read more
1 star is generous. We paid extra for 3 movers to move a 3 bedroom house. We had everything packed in boxes, and all of them were stacked in the garage. The only things in the house were pieces of furniture. It took the movers almost 5 hours because they spent most of the time doing everything together as a party of 3 chit chatting. Sometimes 1 would sit and watch the other 2 do things. Once my husband started moving things on to the truck is when they actually started working smarter. There was a different crew that delive... read more
Business response:
Thank you for bringing this to our attention Jenn. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID)... read more
DO NOT USE THIS COMPANY! They do not stand behind their work. This list of things they did not do according to their contract is lengthy such as not taking items they were supposed to, not putting things they had taken apart upon delivery. Calling them has not done any work, they refuse to accept their responsibility in a botched move.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
DO NOT USE THIS COMPANY...If I could give this company a -1MillionI, I would. It started off feeling great about hiring this company by speaking to Cody the Assistant Manager. He verbally told me the price would be $159 which included Travel and Labor. I gave my $100 deposit. I asked several times would it be more he said no. I got a confirmation and it is was still $159. The day of the move at 2:00 I received an invoice for$159. The team arrived at 2:11 p.m. The finished the job at 3:15 p.m. Cody was very disrespectful whe... read more
Business response:
Thank you for contacting us, (Customer’s Name). We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
SAVE YOUR MONEY! This company is horrible. I paid a deposit for a move to be done on today (3/28/25) I was given a time frame of 12-4pm. I called the office earlier to confirm my slot and if someone would reach out to me before showing up, it was 2:45pm and I called again because no movers had contacted me I was told the movers are still on their first job and it's taking longer than expected. I called a 3rd time stating I had other things to do today and if you give a time frame to a customer you should honor it. I should n... read more
Business response:
Nessa, We sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised. We regret that the promise was unable to be fulfilled in this case. At AMS, delivering the best service and prioritizing our customers is a daily commitment. Once again, we apologize for failing to follow through. Thank you for your feedback, it will be essential in our ongoing improvements. Best regards, Marie Senghore ... read more
poor service, quality of work was terrible , they did over $6,000 damage to our new house. we actually told the cussing work crew to take what items were left on the trucks and place in our yard and not to enter our house anymore.
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ens... read more
DO NOT USE THIS COMPANY I will start my review but stating they are getting one star because you can't leave negative stars. I was a little taken aback when the team showed up and asked that I fill out the review page before they even started working. That should have been my first sign of how things were going to progress throughtout the day. The packing of the truck went well though it took them almost 6 hours to complete that part of the move. When we arrived at the new house, I could feel the tension when they got... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Please do not use these people to move you, and I say these people and not this company because they lie about what they are capable of and the professional people they use to move you, I asked if they could move me from my 3br apt to a 3br town house and they said they could on the day of the move the showed up the driver stated that they don't have trucks big enough to move a 3br apt so upon speaking with the a person at the business she said that they would make 2 trips I agreed it was too late to get a more professional... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore ... read more
HORRIBLE move, worst one in my entire life. Tim in Operations is the most unprofessional person and the movers were a joke-we clearly marked our boxes for each room and they moved everything into the garage. My husband and I are disabled and they took advantage of that-if they have an HR department, there should be disciplinary action at the least. 4 Urgent Care/ER visits in 3 weeks later, my husband and I are trying to undo what they did, and by the way, look at your Bills of Laden, they in writing manipulate the numbers... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 6,835 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.