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All My Sons Moving & Storage
- Movers
- Raleigh, NC
About this business
Location details
7417 ACC Blvd., Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The worst experience I have ever had with a company I have hired. From the administrative team, to the claims specialist, to the moving process, it has all been horrible. We were quoted 3 hours for our move, after 11 hours my husband told the movers to leave and we would take care of the rest. No floor protection was used, multiple items were damaged, doors were taken off their hinges and not put back, items were moved into the incorrect rooms and spaces despite clear direction, I was told 2 items would not fit up the stair... read more
Business response:
Alison, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
all my sons moving in storage are intentionally slow so that they could charge us $3000 to move into our house and still leave so much work for us to do after they were gone. One of the movers took a bowel movement in the master bathroom and then didn't even wash his hands, which I know because the soap hadn't been unpacked, then he continued to put his hands all over our stuff. I have moved 13 times in the last two decades and I have always used U-Haul movers, which is where you drive the U-Haul yourself and then they send ... read more
Business response:
Sally, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
NEVER USE THIS COMPANY. I wish I had read all these reviews before hiring them. Unfortunately, we were in a hurry and they were available, so we used them. Even worse, we're also using them for storage, meaning a bunch of our possessions are in their power. The lady we talked to initially said the first month would be free, which of course was a lie and not honored. We also found out we have no access to the storage space, which is not the case with other storage companies. Now I'm dreading the day when we get the stuff... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Ariel, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for giving us ... read more
DON'T DO IT! I am not one to write negative reviews but this has, by far, been the sloppiest, most disappointing, bait and switch experience I have ever experienced. The estimate was $4,200 for a 2-day move, 5 movers each day. The first day went fine. The second day (which ended up turning into a 3rd day) was a disaster. They sent 3 guys instead of 5 so the move took from 9am to 10pm. The overall move total ended up being 60% higher ($6,600) than the estimate! Of course they will hold your stuff hostage on the loaded truck ... read more
Business response:
Thank you for your patience throughout the claims process Don. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
I hope this will prevent others from dealing with this company. This is an ongoing dispute and I think it's important to know what they did, how they have declined to resolve it and the legal actions I've begin to take. These people negligently destroyed several pieces of furniture, had me sign something to limit their liability, & worse of all, tried to commit fraud on my credit card . I have videos of them dropping my items, stalling and on their phones during my move. The movers of video stating the other one was purposel... read more
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, thank you ... read more
DO NOT USE THIS COMPANY Poor service, damaged property and no willingness to work with customers.
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
COMPLETELY DISHONEST ABOUT PRICES, DO NOT TRUST THEM Firstly, their agent quoted our move to be only 600 dollars maximum and then charged my wife over 1200 dollars after our move. When we asked the team leader of our movers he laughed and told us "our agents will tell you whatever you want to hear to get your business and you should have expected a move to be well over 1000$" Which is an absurd thing to do to your customers and put my wife and I in a hot-spot this month financially. They are a dishonest business in this reg... read more
Business response:
Thank you for contacting us, Paul. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
I requested help moving out from 1 hotel to another. I was already packed up....just needed transport + unload. I am a seventy+ yrs.old senior with disabilities. This company put me at end of day.(#1) Gave 2 inexperienced guys who didn't want to load, work, lift...nothing. (#2). One youth kept following me with a contract I had not read. I was under time constraints--therefore, he refused any help until I signed w/o.prior reading. (#3) Then company arrived at destination, claimed I was not available--& left. All My Sons t... read more
Business response:
Alison, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand.
I used All My Sons 3 years ago to move from a 3 BR house to an apartment. Had no trouble with them then. I used them about a month ago to move to another apartment, about a mile away, no appliances, no stairs at either location, and the experience was not the same. I've waited till now when I've calmed down some to post a review. My scheduled time was 12-4. I thought that meant that's when I would move. My bad, but I called close to 12 and was told their earlier job was running a bit over but that they'd call me. I ... read more
Business response:
Catherine Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you for your time. We look forward to hearing from you soon!
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 6,106 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.