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All My Sons Moving & Storage
- Movers
- Raleigh, NC
About this business
Location details
7417 ACC Blvd., Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
HORRIBLE move, worst one in my entire life. Tim in Operations is the most unprofessional person and the movers were a joke-we clearly marked our boxes for each room and they moved everything into the garage. My husband and I are disabled and they took advantage of that-if they have an HR department, there should be disciplinary action at the least. 4 Urgent Care/ER visits in 3 weeks later, my husband and I are trying to undo what they did, and by the way, look at your Bills of Laden, they in writing manipulate the numbers... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
Awful. Did a terrible job packing (see image), broke our desk, rushed through the signing at the end, tried leaving before finishing the job (left three closets full of our things), and began dragging their feet when they realized they could get the job done in a few hours. Our house is not that big and they told us the move could happen within one day. They drug their feet so much that it took two days and they get paid by the hour. Not worth it and would NEVER recommend.
Business response:
Austin, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
Started off great but didn't complete the job. I spent over 8 hours moving the rest of the items they didn't take. Also, damaged 2 of my dressers during the move and broke my bed frame. There was never an itemized receipt and I was charged over $1100 to move 2 bedrooms. They use their "materials" and then charge you for them later. They left rolls of tape and blankets and left my storage unit door wide open with boxes and dolly outside of it. They were polite but not worth the money for the amount of work you still have to d... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
I had a move scheduled with these guys for two weeks before they called me two days prior to let me know they overbooked that day. The call started out nice and was him just asking how flexible our move date was and then when I told him it wasn't he just kept saying well I can't guarantee we will be there before 6pm .. I had to be out of my apartment by 5pm. They took a deposit from us, maybe we should charge them a deposit as they can't seem to keep their promises. As a result, me and my terminally ill husband had to mo... read more
Business response:
Brianna, Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention.
Worst movers ever. They were an hour late, didn't bring a big enough truck for my 3 bedroom house, got there at 10 am and weren't finished until 11pm, AND THEN tried to charge me for a second truck!!!
Business response:
Cris, We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
The worst experience I have ever had with a company I have hired. From the administrative team, to the claims specialist, to the moving process, it has all been horrible. We were quoted 3 hours for our move, after 11 hours my husband told the movers to leave and we would take care of the rest. No floor protection was used, multiple items were damaged, doors were taken off their hinges and not put back, items were moved into the incorrect rooms and spaces despite clear direction, I was told 2 items would not fit up the stair... read more
Business response:
Alison, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
all my sons moving in storage are intentionally slow so that they could charge us $3000 to move into our house and still leave so much work for us to do after they were gone. One of the movers took a bowel movement in the master bathroom and then didn't even wash his hands, which I know because the soap hadn't been unpacked, then he continued to put his hands all over our stuff. I have moved 13 times in the last two decades and I have always used U-Haul movers, which is where you drive the U-Haul yourself and then they send ... read more
Business response:
Sally, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
NEVER USE THIS COMPANY. I wish I had read all these reviews before hiring them. Unfortunately, we were in a hurry and they were available, so we used them. Even worse, we're also using them for storage, meaning a bunch of our possessions are in their power. The lady we talked to initially said the first month would be free, which of course was a lie and not honored. We also found out we have no access to the storage space, which is not the case with other storage companies. Now I'm dreading the day when we get the stuff... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Ariel, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for giving us ... read more
DON'T DO IT! I am not one to write negative reviews but this has, by far, been the sloppiest, most disappointing, bait and switch experience I have ever experienced. The estimate was $4,200 for a 2-day move, 5 movers each day. The first day went fine. The second day (which ended up turning into a 3rd day) was a disaster. They sent 3 guys instead of 5 so the move took from 9am to 10pm. The overall move total ended up being 60% higher ($6,600) than the estimate! Of course they will hold your stuff hostage on the loaded truck ... read more
Business response:
Thank you for your patience throughout the claims process Don. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 6,835 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.