This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- Pittsburgh, PA
About this business
Location details
150 54th st, Pittsburgh, PA, 15201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Cannot give zero stars or I would. DO NOT USE THIS COMPANY! Their positive reviews are only for the moves the show up for. We scheduled a month in advance and they no showed on our move. It took me calling their national call center on the verge of tears to get any response from the general manager for Pittsburgh, Samuel, who then promised us to have a crew out two days later. THIS WAS A LIE. They had no crews and no trucks even available on that day. Again, it took me calling them to get a response when no one showed.... read more
I would give this company a negative rating if I could. The communication with customers is severely impaired. Initial move was in May, not all stuff was moved due to underestimating on their part. Trying to get one person to help you is impossible. Put on hold every phone call only to have someone else pick up and have to start over. Absolutely horrible customer service, sure folks that answered call were friendly, but when it got down to solving problem-only solution they had was them to put things in storage and wait week... read more
Booked for a move. They never showed. After calling several times and being put on hold for several times the manager finally called and said they had over booked and we were out of luck. "You see, you know how to *take* the reservation, you just don't know how to *hold* the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them."
I would give them a negative star if it was possible. They struck out on 2 counts: reliability and integrity. Never showed for appointment and then lied about trying to reach us after we waited ALL day. Then offered a " virtual " appointment for the NEXT week. Hey, we're moving folks. We don't have time for this nonsense. You either want a job or you don't! DO NOT WASTE YOUR TIME on this company.
These people are the most awful humans. I wished I had read these reviews before we hired them to move my elderly parents. Everything depended on this move! I called the day before and was told we were the second move of the day and he couldn't give me a time to expect the movers the following day. Red flag! I get a call at 11:00 the day of the move that they are NOT COMING! Gave some BS excuse about an unforeseen circumstance. Just imagine being stuck the day of your move with everything riding on it and you're told "I'm so... read more
I hired All My Sons Pittsburgh after seeing negative reviews, because I noticed that a lot of the reviews were related to their costs so I thought if I had everything in writing and asked for clarification, I would be set. All my sons never showed up on the day I was scheduled to move. I scheduled my move for a Thursday. At the time I booked, I was not told that I would be the second move of the day. When they made the follow up call the week of the move, I found out that I would be the second move of the day. They gave ... read more
Their movers are great. Their schedulers and customer service are terrible. They screwed up our first move to storage but we were able to fix. They screwed up our move out of storage by scheduling us for March 29 not April 29. We corrected them again and thought we were good. Come April 27 we call to confirm and are told we are not on schedule and they completed both our moved March 18. So we asked if they could fit us in. We were told no. Their next availability is May 4. No sorry no compensation whatsoever. So I'm out over... read more
Do NOT use this company if you have to move on time. On the day of my move I got a call at 2pm telling me they weren't gonna make it. I set up another appointment for the next Saturday and was guaranteed they would be there first thing in the morning. That next Saturday same thing happened. I got a call around 1:30pm that they were not gonna make it. They said they would see about offering a discount for another day. Never called me back. When I tried calling them several times I was told Steve was not available but every ot... read more
Horrible customer service. Rep had zero customer service skills. Speaks like an auctioneer. Wants to talk over the customer. Wants to bully the customer into booking service before a moving date is confirmed. Resulted in zero confidence from this potential customer. Take it from me-look at my other reviews. Take your business elsewhere. You get what you pay for and I'm glad I'm not giving them one cent. I'd give negative stars if I could after I was rudely hung up on. Never experienced such poor and disrespectful customer se... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 3,008 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.