All My Sons Moving & Storage

Ray T. 

on Yelp

4 years ago

My move had been scheduled for a month. They called the day before and said the guys would be here between 8 and 9. At ten I called and they said they were not coming. No one showed up for work and it wasn't their fault. When I ask what now I was told they could put me in for eleven days later. I have to be out of an apartment in two days. I talked to apt. Manager and someone was moving in mid month. Now I am scrambling to get out of here in a day and a half. Thanks all my sons. Wouldn't even give you one star but it w... read more

Some G. 

on Yelp

4 years ago

Scheduled a move months in advance. They were scheduled to arrive at 9am. At about 7pm the night before the own called me and left me a voicemail telling them they wouldn't be able to make it and we needed to reschedule. Again, this was scheduled months ago, and you're telling me you didn't know you'd be able to make it until the night before? Completely unprofessional. I called the owner back on his cell, like he requested in the VM that he left me, no answer and his VM inbox was full. Called him several more times, no a... read more

Kimberly B. 

on Yelp

4 years ago

The worst. They were five hours late. Showed up in flip flops with one less guy then originally stated and then over charged. AND THREATENED TO TAKE OUR STUFF IF WE DIDNT PAY, which is illegal. We had to pay them way to much just to get them to unload our stuff poorly and leave. They tore up the neighbors yard on the way out and have yet to return any calls in regards to the dings in our walls or the yard. Choose a different company or move it yourself. Biggest waste of money 

Bryan T. 

on Yelp

4 years ago

I have been trying to get in touch with this company this week, at first to reschedule my time with them. I explained when I first booked with them that a lot of our moving plans were up in the air. They were understanding and said that they would accommodate us as best they could. I try emailing, I try calling this week, the phone just rings or the emails go unanswered. Today I have tried calling numbers that only ring for a combined 20 minutes. Then go on their Facebook page and get a THIRD OR FOURTH number that replays ... read more

Janice T. 

on Yelp

4 years ago

This company should be called called All My Sons Are Unreliable ! on Friday and called confirmed for Tuesday afternoon. At 5:41pm Monday, I get a message that they have to cancel for tomorrow. I'm 60 and disabled. I worked long and hard to be read for tomorrow. I hired someone to help me pack. My husband took off three days without pay to help me get ready so we can be out of here. All my other arrangements hinges on this move tomorrow. Unbelievable. I will calling for my $100 deposit tomorrow or I'll be suing them for damag... read more

Tracey J. 

on Yelp

4 years ago

Do not use them! Set up moving day for a Monday. They did not show or call. When we contacted them, they claimed they called and emailed a couple times to confirm. However, email and caller ID confirmed that was a lie! They rescheduled for Friday. Informed us we were their second move of the day. When they didn't show up by mid-day, we called and were told they would be here at 6 pm. At 7:30 pm, we started calling and texting but no reply or answer. Finally, got an operations manager on the phone who stated he was in ... read more

Elaine B. 

on Yelp

4 years ago

We had a small move (from one retirement community to another) booked with this company last Saturday, June 5th, 2021. The day of the move, they called to say they wouldn't be able to do our move as multiple people called off that day. Left us in the lurch! We had to do the move ourselves. They also should have at least processed my deposit return - but I had to call back in to make that happen as well. Extremely poor service. 

Michael T. 

on Yelp

4 years ago

Cannot give zero stars or I would. DO NOT USE THIS COMPANY! Their positive reviews are only for the moves the show up for. We scheduled a month in advance and they no showed on our move. It took me calling their national call center on the verge of tears to get any response from the general manager for Pittsburgh, Samuel, who then promised us to have a crew out two days later. THIS WAS A LIE. They had no crews and no trucks even available on that day. Again, it took me calling them to get a response when no one showed.... read more

Debbie C. 

on Yelp

4 years ago

I would give this company a negative rating if I could. The communication with customers is severely impaired. Initial move was in May, not all stuff was moved due to underestimating on their part. Trying to get one person to help you is impossible. Put on hold every phone call only to have someone else pick up and have to start over. Absolutely horrible customer service, sure folks that answered call were friendly, but when it got down to solving problem-only solution they had was them to put things in storage and wait week... read more