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All My Sons Moving & Storage
- Movers
- Pittsburgh, PA
About this business
Location details
150 54th st, Pittsburgh, PA, 15201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Ethan was great! I understand a quote is a quote but when is over double the quote. Terribly disappointed. I felt like I have totally ripped off my the company. It was one bedroom to a one bedroom 20 min away from each other. I will never recommend this company
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more
DO NOT USE THIS UNPROFESSIONAL MOVING SERVICE! This simple local move turned into a lengthy, stressful and expensive move that required my active assistance for this poorly run business to execute. With only a few furniture items to move locally, items were dropped and damaged in front of me.
Business response:
Thank you for your patience throughout the claims process James. We regret to hear that the resolution provided hasn't fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
Hours late, never called, broke my bed, refused to carry things upstairs, complained about working all day. It showed in their work. Worst $1500 spent. Avoid at all costs.
Business response:
Stacey, We are sorry. Your experience most certainly doesn't align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand.
I would like others to know that if you would like people to come in your house and waste your time to please contact them. They were rude and just drove off without any explanation. They made false accusations and could not move us. Never took pictures to prove accusations because they could not. Told us they were going back to their truck to get suppliaa was a to move us and just drove off. The only reason I knew they left was someone from the company called and told us they could not move us. At least I got my money back.... read more
Business response:
Dayna, Thank you for sharing your experience. We apologize for the lack of communication you encountered. This is not the standard we strive for, and we will address these issues internally to prevent them from happening again. Thanks for bringing this to our attention.
I would like a copy of the signed contract $843.00, and the $100.00 deposit from the phone. Their quote was $443.00 total. I paid $943.00. The driver called the salesman when I disputed the price. The salesman, FAST TALKER, said oh sometimes it's a LITTLE more. I protested, he said I couldn't get my furniture unless I signed the contract, and If we kept talking on the phone the price will go higher!!! I was handcuffed my 2 pieces of furniture were held hostage. I'm seeking $500... read more
Business response:
You deserve the absolute best experience every time. Our aim is to exceed expectations and we are truly sorry that this was not this case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. Please contact us at wecare@allmysons.com or at 844-238-8715. Thank you for the feedback!
Let me preface this by saying Nat and his crew were very professional and efficient. Our items were moved safely and there was no damage. I can� t say that our experience with the business office was the same. After our original move date got cancelled because of poor communication between the call center and local office the manager switched the price on us at the last minute - after the original quote was signed off on. I was standing next to one of the movers and heard him say on speaker phone � no don� t say anything to ... read more
Business response:
Nate, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us at wecare@allmysons.com or 844-238-8715. Nate, again, we are sorry and look forward to hearing from you.
No Stars! Unprofessional, UNRELIABLE LIARS, and inconsiderate. This company is pitiful. I was scheduled for a moving service on 5/30/24 and they canceled on me at 6pm after they guaranteed on multiple conversations throughout the day they were coming. Craig and Mike kept saying we are coming, we are coming just running behind all the way up until 5:30pm. Then at 6pm calls and say they can't make it, offered to reschedule for three days later. No apology, whatsoever, no empathy, just unprofessional. They cost me a loss of vac... read more
Business response:
Hello Tamiko, your feedback matters to us! We would love the opportunity to fully understand the details of your experience. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. We look forward to connecting with you soon! Sincerely, Heather Allen, AMS Community Coordinator.
WISH I COULD PUT MINUTS STARS!!! Most awful experience ever! Cancelled the day before my move. Offered to reschedule for 2 weeks later. Uumm..sure I will just live in the street for 2 weeks. Gave name of 2 other moving companies for me to call. Guaranteed me they would help. .nope they do not service my area. One company they suggest only does long distance moves, when I called back to state this they basically told me I was lying as both those companies do service my area...wrong! in conversation with my neighbor, found out... read more
Business response:
Hello Karen, thank you for reaching out with your feedback. Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. Truly, we regret that this happened. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care deeply about our clients and constantly strive to do our absolute best every day. Thank you again for reaching out! Warm regards, Heather Allen, AMS Community... read more
Chose this company due to the assurance that we would be given two qualified and capable movers with a 26 foot truck and with a dolly (just assumed it would be a working dolly) to help move my kids. They charge an hourly rate, so having one guy and a quarter without a working dolly and 20 foot truck, smaller than promised, caused this job to take far longer than quoted. Being very dissatisfied, I contacted the general manager only to be told that their rates were set by the Pennsylvania Utility Commission and if I had a comp... read more
Business response:
Hello Becky, thank you for reaching out! We appreciate your willingness to share your experience, and we apologize for not meeting your expectations. Our team is prepared to assist you directly to address and resolve any concerns. Feel free to contact us through email at wecare@allmysons.com or call us directly at 844-238-8715, including your Customer ID (CID) reference number or phone number associated with your move. We welcome the opportunity to continue the conversation with you! Kind regards, Heather Allen, AMS Communit... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,818 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.