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All My Sons Moving & Storage
- Movers
- Pittsburgh, PA
About this business
Location details
150 54th st, Pittsburgh, PA, 15201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
They work by the hour so it seemed they could have worked faster. But they did a good job.
Efficient , friendly, took care to wrap everything
Unfortunately, these are NOT professional movers. I?ve moved every 2-3 years in my adult life and I?ve seen how professional movers work. I scheduled this move on a Sunday so my choices were limited and I thought I?d give this company a try. There was zero hassle, talked the entire time, and one guy would just stand there while the other wrapped my furniture. The third guy was constantly just sitting outside until I asked him to do different thing. I moved boxes and things to near the door when I realized this was going to t... read more
WARNING! BOOK AT YOU OWN RISK!! My worst decision, choosing ALL MY SONS!! 12:30PM Was the start time. They never made it to my address. After many calls to the company and me walking around my neighborhood for an hour. I found the workers parked a block away. I got them to my address at 2:00 PM. They did not move a thing until 2:30 P. I got this guy Will from Bridgeville. He did not want to work. Talked about his girlfriend in the hospital and how he was really not supposed to be there. Will kept stopping work to say he want... read more
Business response:
We are sorry. Your experience most certainly doesn?t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
I am beyond happy with Eathin and Nick professionalism. They were very respectful of the space and worked really hard to make sure our move was successful. And it was! They are truly great and committed young professionals. All my Sons is lucky to have them. However, I am most likely never working with All my Sons again. The two stars are for you, not for your movers! I wish the company sent someone to understand the scope of the work before the move and not just have two 20 years old show up to a move that was way larger th... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
I will make this short and simple. I read the other terrible reviews and did not heed their warnings. They are not exaggerating! This company is horrible! It took them 12 hours to move 3 rooms of furniture into my apartment because one of the movers spent the entire morning disassembling my bed while the other followed me around flirting, making inappropriate comments and invading my personal space every chance he got. I guess he was waiting for his buddy to finish with the bed so he did not have to load the truck by himself... read more
Business response:
Thank you for taking the time to share your experience Kristen. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want... read more
They had 50 pictures of my contents and quoted me $5100 to take care of everything and move 6 blocks to new house, "I wouldn't have to touch a thing". Salesperson told me if we toted anything up ahead it would save us money. They sent 8 people and 2 trucks that didn't get half done and billed me $5600. Talked to manager and was told they would return next day with 5 people and 1 truck to finish for $3400 to $3500. Next day filled truck still left me with 2 pickup loads and billed me $4600. We actually had packaged over 80 to... read more
Business response:
Thank you for contacting us, Skip. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Terrible experience. One item needed moved. Provided everything they asked for. Appointment was set, 9 am Thursday.called that morning and said it?s now 11. Waited till 11:30- I called, now 2pm. I called again at 2:37. Now I was told 4. Never showed. Rescheduled for next day. 4 guys came to move safe. Swore and said they could not lift it and left. Said they did not have right equipment. Wasted two days dealing with this company. Communication was very poor once they got deposit. I would NOT recommend.
Business response:
Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
Moved within apartment complex. Took 13 hours when it should have taken 6 hours. Three inexperienced movers. One mover quit in the middle of the job. Damaged every piece of furniture and scratched floors and walls. This is no exaggeration. Pictures taken but no refund given. I neglected to ask for apartment key back so called next day and said the driver had it but didn� t show up for work. Still have not received after numerous calls. I would never recommend this company. This is the first review I ever wrote.
Business response:
Ellen, We are sorry. Your experience most certainly doesn?t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,818 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.