All My Sons Moving & Storage

Scott G. 

on Yelp

4 years ago

Booked for a move. They never showed. After calling several times and being put on hold for several times the manager finally called and said they had over booked and we were out of luck. "You see, you know how to *take* the reservation, you just don't know how to *hold* the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them." 

Marilyn W. 

on Yelp

5 years ago

I would give them a negative star if it was possible. They struck out on 2 counts: reliability and integrity. Never showed for appointment and then lied about trying to reach us after we waited ALL day. Then offered a " virtual " appointment for the NEXT week. Hey, we're moving folks. We don't have time for this nonsense. You either want a job or you don't! DO NOT WASTE YOUR TIME on this company. 

Becky P. 

on Yelp

5 years ago

These people are the most awful humans. I wished I had read these reviews before we hired them to move my elderly parents. Everything depended on this move! I called the day before and was told we were the second move of the day and he couldn't give me a time to expect the movers the following day. Red flag! I get a call at 11:00 the day of the move that they are NOT COMING! Gave some BS excuse about an unforeseen circumstance. Just imagine being stuck the day of your move with everything riding on it and you're told "I'm so... read more

Jamie D. 

on Yelp

5 years ago

I hired All My Sons Pittsburgh after seeing negative reviews, because I noticed that a lot of the reviews were related to their costs so I thought if I had everything in writing and asked for clarification, I would be set. All my sons never showed up on the day I was scheduled to move. I scheduled my move for a Thursday. At the time I booked, I was not told that I would be the second move of the day. When they made the follow up call the week of the move, I found out that I would be the second move of the day. They gave ... read more

Heather G. 

on Yelp

5 years ago

Their movers are great. Their schedulers and customer service are terrible. They screwed up our first move to storage but we were able to fix. They screwed up our move out of storage by scheduling us for March 29 not April 29. We corrected them again and thought we were good. Come April 27 we call to confirm and are told we are not on schedule and they completed both our moved March 18. So we asked if they could fit us in. We were told no. Their next availability is May 4. No sorry no compensation whatsoever. So I'm out over... read more

Joe N. 

on Yelp

5 years ago

Do NOT use this company if you have to move on time. On the day of my move I got a call at 2pm telling me they weren't gonna make it. I set up another appointment for the next Saturday and was guaranteed they would be there first thing in the morning. That next Saturday same thing happened. I got a call around 1:30pm that they were not gonna make it. They said they would see about offering a discount for another day. Never called me back. When I tried calling them several times I was told Steve was not available but every ot... read more

Brian M. 

on Yelp

5 years ago

Horrible customer service. Rep had zero customer service skills. Speaks like an auctioneer. Wants to talk over the customer. Wants to bully the customer into booking service before a moving date is confirmed. Resulted in zero confidence from this potential customer. Take it from me-look at my other reviews. Take your business elsewhere. You get what you pay for and I'm glad I'm not giving them one cent. I'd give negative stars if I could after I was rudely hung up on. Never experienced such poor and disrespectful customer se... read more

Patti B. 

on Yelp

5 years ago

Horrible customer service from the office. Actual people who physically moved us were great. The experience with customer service was unreliable. Would never use them again nor recommend them. Do yourself a favor and go elsewhere. Did not finish the job in one day. Was told they will call to schedule to finish the job. I had to call three times. I was charged yet another travel fee even though they did not finish on the first day. Was not provided a receipt. I was told I would be given the receipt. I had to call f... read more

John O. 

on Yelp

5 years ago

PITTSBURGH: DO NOT HIRE THIS COMPANY FOR YOUR MOVE!!!! If I can spare one person the insult of hiring this company, this will be worth it. They are so bad it is almost comical. I should have known when in the first phone call the smarmy salesman lied and said "it is amazing - Pennsylvania has a state law that does not allow you to use the $50 voucher. Except I had already gotten a text for the voucher, and called back to confirm. The guy was lying through his teeth. l thought of just canceling it. But in terms of the grift,... read more