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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good customer service most of the time. Quick turn around in assigning contractor. On several occasions the item repaired breaks again. Of course after 30 days. Then you have to pay more money to fix AGAIN! Extend your time limit to report these incidents.
Business response:
Rachel, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
Quick response and good contractors to solve the problem
Business response:
Dear Dave, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
I like the way AHS handles business and their professionalism
Business response:
Ray, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
One claim only and they were able to repair my washing machine in a timely manner with just a $120 deductible.
Business response:
Dear Hooman, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Easy when I call they answer and that’s important. 2.They sent the right man all three times..
Business response:
Megan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
They responded to my request in a timely manner
Business response:
Dear Tena, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Fast claim approval! Fast Repair by a licensed professional!
Business response:
Dear Johnny & Cam, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
The process is fine, just long. I still don't have a washing machine. I will leave a review when I can wash a load of clothes.
Business response:
Dear June, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
The plumber was prompt and efficient. Was in and out in less than 30 minutes
Business response:
Allan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,825 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.