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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of my repairs was never completed nor was I contacted as to why. But my $75 fee was accepted with no refund
Business response:
Dear Virginia, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
I like the way you’re always able to reach costumer services. They send out help as soon as they can! Never had any issues with them, they always send somebody that knows the job, and get it done right the first time!!
Business response:
Dear Maria, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Excellent service. Quick response to the problem
Business response:
B King, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
American home shield is a good supplementary insurance if you don’t have a lot of money to fix your home, however, they do put a bandade on the problem if they can. That’s ok for some of us that just can’t afford new appliances every time they go out. They are very responsive though in fixing your problem.
Business response:
John, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
Fast, easy, and accessible. It helps with peace of mind.
Business response:
Dear Matthew, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
I used AHS' website to create a service request. The transition was quick and smooth - The assigned service provider (United Garage Doors Inc.) was also promptly responding and contacting me for resolution, and didn't mind putting extra effort to take care of my trouble as early as possible. I am much grateful and completely satisfied with the overall services from AHS and its affiliated service provider. Thank you so much!!
Business response:
Dear Sung, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Tons better than the last company I was with. Quick turn around, great communication, and great follow up.
Business response:
Radames, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I have had nothing but positive experiences with AHS. I recently requested service on my washer and they sent out 2 different contractor companies who were not able to fix the issue. These contractors told AHS the fix was something not covered by my warranty and therefore they would not work on the issue. I reached out to AHS with photos and an explanation of how I didn't feel the contractors knew the real issue. AHS believed me and sent out a 3rd contract who was finally able to fix the issue and my washer works like new no... read more
Business response:
Dear Rachael, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Some major things are not covered, like my foundation, adding electrical circuits so the air conditioner and refrigerator can run at the same time, windows that are unable to open or close, etc
Business response:
Deniece, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,825 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.