American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,819 reviews
Beth's profile image
a year ago

Very happy with the repair person and his honest evaluation. 

Business response:

Dear Beth, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Mary Little's profile image
Mary Little 
a year ago

I loved the no hassle response. I was recently surprised when there was no haggling when my appliances needed to be replaced. I was give the option of comparably valued appliances or check or e-card. I chose the e-card because although the chosen AHS appliances were comparable, my choice brand was not included and I was able to get that brand with the e-card. 

Business response:

Mary, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Ann's profile image
a year ago

He was prompt and professional. He diagnosed the problem quickly and had all the necessary replacement parts. 

Business response:

Ann, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Angela Gist's profile image
Angela Gist 
a year ago

The kindness, the timeliness of the visits. Always on time or earlier than they should be. 

Business response:

Angela, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Harish Jayaram's profile image
Harish Jayaram 
a year ago

It is worth the money you pay for the peace of mind when your appliances misbehave. Recently I was given the option to shop for a new refrigerator when the replacement part for my existing product was unavailable. I received the cheque mailed to my home a few days after the proof of purchase, and installation were shared. 

Business response:

Harish, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Nini's profile image
a year ago

American Home Shield has been a remarkable source of affordable domestic assurance for my family. They kept it from becoming truly expensive. They constantly ensure that everything I request is taken care of. I would without a doubt recommend them because every time I call, they pick a company to come out, and they call me back within an hour, give me a call, and let me know what time they can come, which is awesome. They consistently call me right away absent and let me know exactly when they'll be out of the office. The ma... read more

Business response:

Dear Nini, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

An's profile image
a year ago

American Home Shield provides great coverage and saves me money! 

Business response:

Dear An, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Robin's profile image
a year ago

Usually, my reair technicians are fabulous!!! I'm a bit frustrated, but not angry, that some repairs require two visits. I'm so glad I have been with AHS for a long time! 

Business response:

Robin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Violet's profile image
a year ago

It was the first time I had to use it. It was a great experience, they came within a reasonable time, fixed it right away. The man was very easy to deal with. Explain everything he had to do. It is the best thing I have bought, the peace of mind is worth it. I would recommend this service . I told my son and daughter about UT and they bought have bought it. Thanks again 

Business response:

Dear Violet, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,819 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.