American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,855 reviews
Tito Mit's profile image
Tito Mit 
2 years ago

For an emergency situation, the response time was quite high. It may not be under the control of AHS I understand. But overall good. 

Business response:

Tito, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Shirley Benjamin's profile image
Shirley Benjamin 
2 years ago

They are a reliable and trustworthy source. 

Business response:

Shirley, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Amber Laxson's profile image
Amber Laxson 
2 years ago

Great and affordable annual premiums, fantastic flat rate for service, and always helpful when making a claim. 

Business response:

Dear Amber, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Christy Curry's profile image
Christy Curry 
2 years ago

I like American Home Shield. They have been helpful and fulfilled most claims in a timely manner. 

Business response:

Dear Christy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Christine's profile image
Christine 
2 years ago

AHS , is well worth having and we have had it for 15+ years and we’re glad we have had it during our time in our current home 

Business response:

Christine, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Leonard's profile image
Leonard 
2 years ago

Over the many years I have I have had with this company, and it has been many times, we had one bad experiance and that will be hard to forget, and your company still owes me $264, after we paid for a bathroom heater, and the company lied and said we removed the old one, took it out, and we had the other company, that come down to investigate, we had them replace the heater and I paid them. Sent copy of the bill paid'. After many calls, and proofs, we have never seen a remimburset , nor could we get hold of a top executive. ... read more

Business response:

Leonard, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah Please provide your AHS contract number or property address. 

mini cat's profile image
mini cat 
2 years ago

I love the service and the attention this company gives me. 

Business response:

Mini, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Carolyn Dickerson's profile image
Carolyn Dickerson 
2 years ago

We have had good service everytime we have to have someone out. heater was done to our satisfaction, after two visits, it has worked very well. The ice maker was replaced and doing very good. 

Business response:

Dear Carolyn, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Isadora Hampton's profile image
Isadora Hampton 
2 years ago

Easy access for a service request and status updates 

Business response:

Dear Isadora, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,855 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.