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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,776 reviews
Deniece Carlson's profile image
Deniece Carlson 
a year ago

Some major things are not covered, like my foundation, adding electrical circuits so the air conditioner and refrigerator can run at the same time, windows that are unable to open or close, etc 

Business response:

Deniece, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Sung Bae's profile image
a year ago

I used AHS' website to create a service request. The transition was quick and smooth - The assigned service provider (United Garage Doors Inc.) was also promptly responding and contacting me for resolution, and didn't mind putting extra effort to take care of my trouble as early as possible. I am much grateful and completely satisfied with the overall services from AHS and its affiliated service provider. Thank you so much!! 

Business response:

Dear Sung, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Radames Fuentes's profile image
Radames Fuentes 
a year ago

Tons better than the last company I was with. Quick turn around, great communication, and great follow up. 

Business response:

Radames, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Rachael's profile image
a year ago

I have had nothing but positive experiences with AHS. I recently requested service on my washer and they sent out 2 different contractor companies who were not able to fix the issue. These contractors told AHS the fix was something not covered by my warranty and therefore they would not work on the issue. I reached out to AHS with photos and an explanation of how I didn't feel the contractors knew the real issue. AHS believed me and sent out a 3rd contract who was finally able to fix the issue and my washer works like new no... read more

Business response:

Dear Rachael, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Penny's profile image
a year ago

I’ve been with AHS for over 30 years I’m very pleased with all the work they do 

Business response:

Dear Penny, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Michael's profile image
a year ago

I am with HSA . As I understand it HSA is a subsidiary of American Home Shield and if not so be it. I am very satisfied with the cost, coverage and customer service provided by HSA. 

Business response:

Michael, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Ann Le's profile image
a year ago

Good policies and flexible customer services. 

Business response:

Dear Ann, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah, 

Valerie's profile image
a year ago

Timely communication and responsiveness! Repairs completed and technician was very professional! 

Business response:

Dear Valerie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Ted Schneider's profile image
Ted Schneider 
a year ago

Delivers with timely results and meets expectations 

Business response:

Ted, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,776 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.