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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So far the service has been good. Have had them out on 2 instances w/ satisfactory results.
I have several contracts (different properties) with AHS. Requesting service online through my account is easy to use. However, I cannot see online what is needed whenever there is a follow up, such as authorizing some part or service no covered, I have to call the contractor or you to find out the next step. Sometimes I am told that you have not receive the contractor report. It would be nice to be able to see the entire status online. I've gone through the dashboard and everything else to see if I can get a status but don'... read more
Process was easy. Electrician was very good. Locksmith was very good, as well.
where we live, there isn't a service company that is close to us, so they have to come a long distance to service us, so that takes time, but it's worth it.
Price continually going up. Price has nearly doubled since inception.
They Did exactly as they promised. A/C went out, they had someone there within 24hrs. They approved the claim, and saved me a whole bunch of money!
American Homeshield is great if all you need is to have something simple repaired. However, if you have something difficult or you require a replacement, you will have to wait at least 30 days for any resolution of a broken appliance issue. In addition, no one will automatically contact you to schedule replacement or to discuss the options for resolution... you have to repeated contact them for status updates and to obtain a replacement. This is very frustrating to do especially when you have to go without a major appliance ... read more
They are becoming to be expensive. I het yearly increase without notice.
The program works as advertised. I pay a monthly fee and copay on a claim and the problem goes away, every time.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,292 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.