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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My interactions have been great till this point with AHS. The service they provide is professional and helpful.
Business response:
Dear Siddhartha, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
We had American Home Shield for one year after the purchase of our home. The good: when I made a service request, they scheduled someone promptly and the technicians generally were good. The bad: the deductibles are high enough to really make you think twice about calling. When we had a microwave that needed replacing, we got stuck in the transition from service to appliance purchasing and it took three long phone calls, each on hold for 30+ minutes just to get someone on the phone, two of which dropped before finishing and ... read more
Business response:
Amy, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
I was pleased with the contractor, and although he had to come back and readjust the flush, it was based upon my preference for the way the toilet was flushing.
Business response:
Dear Daryl, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Excellent service from Nate's Appliance for refrigerator and microwave. Nate was able to replace the lid on vergetable bin for a cost of $82.00 and requested the replacement of inoperable microwave. My new appliance was delivered and installed on Monday morning, October 30. It works great and I am grateful to have a working microwave again!
Business response:
Dear Zada, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
Well yall saved me quite a bit add a couple pounds of freon,was alot cheeper than another unit.. thanks again
Business response:
Michael, appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
service was expedient and issue resolved.
Business response:
Dear Huel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Great Service to have for home. Having this home warranty saves money for sure.
Business response:
Jam, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Overall, we’ve gotten more benefit than cost with AHS. We’ve had several plumbing issues and beside the $100 fee the rest has been covered saving us thousands of dollars. However, it seems some of the companies contracted are less than stellar and we have been without AC since August 20th. I have been frustrated with the communication and lack of information about this delay.
Business response:
Dear Chad, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon. Please provide your property address.
We have made 2 claims since purchasing our home. Both were handled immediately. They fixed one toilet and replaced another with a new handicap toilet. We are very pleased with their work, speed of service and coverage. Thank you!
Business response:
Dear Vicki, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,825 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.