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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,409 reviews
Dianne Meyer's profile image
Dianne Meyer 
a year ago

Excellent response time on first visit and fulfillment of service once the part and schedule allowed the Hornet serviceman to do so. So thankful. 

Business response:

Dear Dianne, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Teresa Price's profile image
Teresa Price 
a year ago

Received excellent service in a timely manner! 

Business response:

Teresa, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Bradley perez-melgar's profile image
Bradley perez-melgar 
a year ago

The technician was great and informative 

Business response:

Dear Bradley, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

makeiba love's profile image
makeiba love 
a year ago

I was pleased with the job well done my roof is fixed. I highly recommend AHS 

Business response:

Dear Makeiba, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Lorin Press's profile image
Lorin Press 
a year ago

American Home shield Is good value There are no issues with quality and their vendors are trustworthy. Customer service is excellent however sometimes it takes too long to get things fixed. 

Business response:

Lorin, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Stephen's profile image
Stephen 
a year ago

Quick, on time (frequent text notifications and call when he was heading our way) very professional! One question, we need Refrigerant (supposedly as much as we need as part of our warranty) Instead of filling refrigerant then while the service provider was there we had to place a separate service call to get it filled. I know this is to defray your costs as I had to pay an additional service charge! I would appreciate it if they just filled the refrigerant while they’re there and I’m ok paying extra to get this done as well... read more

Business response:

Dear Stephen, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Judy Clark's profile image
Judy Clark 
a year ago

American Home Shield replaced our 13 year-old washer and dryer when they couldn't be repaired. I was very happy with the choices I was given in the selection process. There was someone from AHS, Maria, called me evey day until to update me on the progress! Very happy with AHS!! 

Business response:

Dear Judy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Shundra Lane's profile image
Shundra Lane 
a year ago

Very pleased with the service providers. 

Business response:

Shundra, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Donna's profile image
Donna 
a year ago

The service was excellent! He was kind, helpful, explained the problem, respectful and on time! I loved that. 

Business response:

Donna, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,409 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.